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Liberty Mazda - Service Center

Hartford, CT

4.8
1,087 Reviews

1,087 Reviews of Liberty Mazda - Service Center

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January 12, 2024

The service department is always professional with excellent customer service that makes me want to keep coming back. More

by Amberjeanraymond
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 12, 2024 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2024

As usual experience was outstanding. ..ttech did his usual exam of my car and found the issues that needed to be resolved and sent me the video. ...and what I like wait time is not long. More

by GRENMANN
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Jan 12, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 12, 2024

I was pleased with service Will return when the car needs more maintenance Great customer service More

by JM8SML
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 14, 2024 -

Liberty Mazda responded

Thank you so much for your kind words for Craig, and for taking the time to leave us this wonderful feedback!

January 12, 2024

The tech who greeted and directed me into the service bay was prompt, friendly and polite and escorted me to Craig's desk. Craig was as friendly and cheerful, explained what services would be performed, aske More

by PJ Greason
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 12, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 12, 2024

Responsive, professional, and used tech in experience which I like On time, easy to make appointments More

by T_RABUN
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Jan 12, 2024 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2024

Always a pleasure getting my truck serviced at Liberty Mazda. Jason Secor is always professional and I never doubt him. I always appreciate his professionalism unlike other dealerships that I have been to More

by TNOLANDESIGN
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Secor
Jan 11, 2024 -

Liberty Mazda responded

Thank you for your review and kind words for Jason! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 11, 2024

Friendly and fast I'm glad I chose liberty for all my service needs on my vehicle More

by Costellotammy1
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 11, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Tammy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2024

The check in process was seamless. The waiting area was clean with more than enough room and provided a great level of comfort while waiting for my car. Staff were very pleasant and pr More

by Jonisha Sinclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Jan 12, 2024 -

Liberty Mazda responded

Jonisha, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 11, 2024

Quick process and helpful. I love receiving the video explanation of the service. Thank you! More

by kfw2885
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Jan 12, 2024 -

Liberty Mazda responded

Thank you! Carrie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 11, 2024

Amazing experience. They walked me through everything. Loved the video review it helped know what was happening. Customer service was just impeccable. More

by MICHELE.SHARPETHOMAS
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Jan 12, 2024 -

Liberty Mazda responded

Michele, Thank you for your very kind review. Carrie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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