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Libertyville Chevrolet
Libertyville, IL
770 Reviews
Libertyville Chevrolet, your Chicago Chevrolet dealer, is dedicated to providing you with quality new and reliable used Chicagoland Chevrolet vehicles. All pre-owned vehicles undergo a strict safety and service inspection. If the vehicle doesn't meet our uncompromising standards, we don't include it in our showroom. Find general or specific directions to Libertyville Chevrolet from our Hours and Directions page.
Libertyville Chevrolet is a full-service shop. Schedule your service appointment online and we will contact you to confirm your appointment. As your new and used Chicago Chevrolet dealer, we also have a complete Waukegan Chevrolet parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 770 reviews
December 14, 2009
This dealership is among the best when dealing with customers. Everything in that store is about satisfying the end consumer and the products are worth the look. I was coming off lease with a Toyota customers. Everything in that store is about satisfying the end consumer and the products are worth the look. I was coming off lease with a Toyota and looked at Audi, Volvo, Ford, and Cadillac and the Chevy Traverse won easily. With cars being harder to come by due to our economic condition, these guys worked hard to get the car and color that we wanted. I have referred business to them resulting in sales for Libertyville Chevy. These people will go to great lengths to make you a client. I had no curve balls thrown at me and they made it clear that they valued my business. Other car dealerships should do the same. More
by wsheldon
Employees Worked With
Doug Nykel
Helpful December 08, 2009
Both employees treated me with respect. They were very informative and really worked hard on making sure I got exactly what I wanted with my vehicle purchase. They also went above and beyond with customer informative and really worked hard on making sure I got exactly what I wanted with my vehicle purchase. They also went above and beyond with customer service. I would definitly recommend this dealership to everyone I know. More
by ilena
Employees Worked With
Giaco Ruffolo and John Pondell, Giaco Ruffolo, John Pondell
November 19, 2009
The sales experience was fantastic. Knowledgeable and courteous. The total experience from showing me a vehicle to the trade-in and fairness of offer really appealed to me. I've done service here befor courteous. The total experience from showing me a vehicle to the trade-in and fairness of offer really appealed to me. I've done service here before on my previous vehicle. Definately would reccomend for sales or service. More
by bswerdlow2
Employees Worked With
John, Brad
November 14, 2009
My entire experience at Libertyville Chevrolet was great. They got me the truck that I was interested in, the salesmen that I delt with (Doug & Jason) were very very nice and not pushy at all. They took the They got me the truck that I was interested in, the salesmen that I delt with (Doug & Jason) were very very nice and not pushy at all. They took the time to talk to me and explained to me about the truck and options very well. Brad williams was great, he wen't over everything with me in great detail and after the sale called me a couple of times to make sure that I was happy with the truck and and asked me if I had any questions at all. Manny Reyes the finance consultant went over all the paper work in great detail and answered all of my questions that I had and was very frendly. The guys in the service department were all very nice, and the complimentary car was and interior vac was a nice plus. I didn't get a chance to meet all of the service writers because the were busy at the time but Rego was very nice and helpfull. Over all I would recomend this dealership to anyone, the ENTIRE staff was very professional. I didn't get a chance to meet the owner Jim Spellman but he should be very happy with all of his employes. Thanks again guys for the pleasant experience... I love my truck! Daniel Lahey More
by plwkng
Employees Worked With
Brad,Manny,Doug,Jason, & Rego, Manny Reyes
November 10, 2009
We are satisfied with this transaction. The vehicle is in very good condition. The sales representatives were knowledgeable and answered all of our questions thoroughly and promptly. We are pleased with in very good condition. The sales representatives were knowledgeable and answered all of our questions thoroughly and promptly. We are pleased with our purchase and would do business here again. More
by denali
Employees Worked With
James Devasquez
October 14, 2009
We had a good experience with this dealership. We called about a used car and when we came in to see it, it was just as described. The sales staff was very friendly and helped us look at a few other cars on about a used car and when we came in to see it, it was just as described. The sales staff was very friendly and helped us look at a few other cars on the lot. Good experience with the finance guy too. Overall good job would go back again. More
by matt5
Employees Worked With
keith Gunning, Keith Gunning
July 20, 2009
Bought a brand new Chevy Truck from them. They put swirls in my truck from their "scratch removal" technique. Also ripped out my carpet to replace a speaker and failed to put it back the way it was before. E in my truck from their "scratch removal" technique. Also ripped out my carpet to replace a speaker and failed to put it back the way it was before. Ended up having to replace the carpet because the old piece was stretched and would not fit properly. The irony? The punk kid who went to get my new truck from Wisconsin for the dealership cranked the bass up to the max. I had no idea the settings had been messed with and played music for a few months, which made me have to get the speaker replaced...and then the carpet replaced. I would not recommend. More
by jq2020
Employees Worked With
can't remember
July 19, 2009
This place is not where you want to buy a vehicle. I called dealership to confirm that they still had an auto I had seen advertised via internet. I not only had a sales person confirm the vehicle was th called dealership to confirm that they still had an auto I had seen advertised via internet. I not only had a sales person confirm the vehicle was there, but was transfered to the store mgr, Robert, confirming it. They also called me twice within an hr to confirm my arrival & 3 separate people all told me to ask for Jim. Within 90 min., I drove 45 min. one way, three children in tow, and was told Jim was not there AND the auto sold the night before, but that they had a better auto for me to look at! First of all, was I driving out to see a piece of crap? Secondly, how aggravating to play old school b.s. games with me, so they could get me into their salesroom. I'm not sure who would stay for a sale, but I don't have the time or money to be treated that way. Unfortunately, sales reps speak for the vehicles...Good luck on your sales, L'ville Chevy, you're gonna need it, ya weasels! I wish I could give you 0 star. More
by AM
Employees Worked With
Robert, Denise, and 1 other
June 14, 2009
We had a very good experience at this dealership. We came in to buy a new Malibu and their sales team did a wonderful job. They were very courtesy as they explained the features of the car and let us take th in to buy a new Malibu and their sales team did a wonderful job. They were very courtesy as they explained the features of the car and let us take the car we were thinking of buying overnight to help us with the decision. We even took the car to the local Toyota and Honda delaerships to compare the Malibu. Over all the experience was very good and they gave us a good price. We would recommend this dealership to others. More
by crm5
Employees Worked With
Keith Gunning, Keith Gunning
January 07, 2009
The dealer did a dealer search for a 2009 Traverse said they found both blue, white and grey ones. I told them we wanted the grey one, we then agreed on a price. I asked the two sales representatives poi they found both blue, white and grey ones. I told them we wanted the grey one, we then agreed on a price. I asked the two sales representatives point blank if they were sure they could get me the car since it was at another dealer and I did not want to miss the rebates/incentives that ended that day. They both interdependently told me that they could get car (I had the opportunity to get the car at a different deal but chose Libertyville because of the location to my house). After agreeing on the vehicle I gave them a down payment of $1,000 and they told me they would have the car ready in two days. I also had them xerox a copy of the paper showing the cost and VIN number of the car along with my deposit. The next day I was called and told that they can not get the car but could possibly get a blue one. Needless to say I was very upset since they were lied about getting the car and now the incentives had expired. When I called the sales manager he had an aloof attitude of 'oh well, they might be able to get you another car'. I'll never do business with Libertyville Chevrolet again. I'll only promote honest businesses. More
by maddy
Employees Worked With
John Pondell, Keith Gunner
