Lima Auto Mall

Purchasing a vehicle should be an exciting experience, however that is to often not the case due to dishonesty or trickery done to make the final cost seem like a good deal. However my first and only purc however that is to often not the case due to dishonesty or trickery done to make the final cost seem like a good deal. However my first and only purchase at this dealership was truly different. I was treated as if I could be a potential customer however not pressured to become one. I did not quite achieve the final number I set out for but I did walk out feeling I did my best. The salesman showed compassion towards my wants even though we could not quite reach my goal. He also had answers for every detail I ask about the vehicle. Best of all my wife (not present during purchase) is very impressed with her new vehicle in which was a surprise for our anniversary. Now a word of advice to the dealership would be to make a notation on there website when listing price to state that a GM rebate is already deducted from listing price. I was not aware rebate was already discounted and thought I was going to receive a even better deal. Overall thumbs up to Lima Automall! More

We went to Lima Auto Mall after finding a SUV online that we were interested in. Dave quickly greeted us and was very helpful in answering all of our questions. He was not the "pushy salesman" type and ver we were interested in. Dave quickly greeted us and was very helpful in answering all of our questions. He was not the "pushy salesman" type and very down to earth with us which we appreciated. Needless to say we went back that evening and bought the car. More

Buying a vehicle off the Internet is something I've never done before. Sending money to a dealership you have never been to, and dealing with someone you have never met, to buy vehicle you have never never done before. Sending money to a dealership you have never been to, and dealing with someone you have never met, to buy vehicle you have never seen, is difficult to do without a little trepidation. Sean Sanders went to great lengths to ensure that I was comfortable, informed and completely satisfied with my purchase. He was always available and happy to answer my barrage of annoying questions over the phone and because of the time difference that sometimes meant after hours. Everything went smoothly and I love my new truck. I would definitely recommend Lima auto mall to anyone looking to purchase a vehicle. Ask for Sean! More

My husband needed a safer and better car. We had a car that he felt he was forced into at another dealer. My huband called and Sean worked hard for a few days we were severly upside down in our other car. that he felt he was forced into at another dealer. My huband called and Sean worked hard for a few days we were severly upside down in our other car. We thought that it would not work. Next day we made a deal. We went there to sign paper and everyone was very friendly and it was a great atmosphere.There was a slight hiccup with the loan company but they went out of their way to make the deal work. Sean was very funny and was very easy to deal with. Tod in finance was also very easy to work with also,. Very informative and made the process very smooth. We will return to Lima Auto Mall in the future, More

Purchased a GM certified Suburban from Dave & Co....overall experience was very positive, and they were very comfortable working with a client over email, which is not easy to find. Website was Co....overall experience was very positive, and they were very comfortable working with a client over email, which is not easy to find. Website was very accurate about cars on lot and their condition - also hard to find...Had some issues with some of the finer details (extra key fob, car mats, etc.) that took a little longer than I thought should have, but in the end, we are happy with the product and the service we received. More

Greg, Tod and Ryan were all very friendly. They got me into a 2014 Chevy Impala at a payment I could afford. I have no reason to go to any other dealer, they will most likely get my business for a long lo into a 2014 Chevy Impala at a payment I could afford. I have no reason to go to any other dealer, they will most likely get my business for a long long time! More

I went to Lima Auto Mall on July 29. 2013 for the purpose of viewing Chevrolet Tahoe, and after a short time I was helped by Eve Fay. She was very professional and very friendly and seemed to be in sync wi of viewing Chevrolet Tahoe, and after a short time I was helped by Eve Fay. She was very professional and very friendly and seemed to be in sync with considerable technical data on the Tahoe. We took a test drive and she explained in detail all of the vehicles highly complex operating systems and I was impressed with how she handled my objections, Most sales people seem to take objections personal, Not this young lady, she got better and stayed positive during the entire process and seemed to really enjoy presenting Chevy Tahoe in a most favorable stance. She spent awhile bringing my wife up to speed on all the advanced electronics that comes with this Truck. I have already recomended her to my daughter in Cincinnati who is in the market for autos. I would rate her a 5++. Tod Kitchen was very professional and very adept at dealing with customers as well.. Overall as I suggested to Rodger McClain, it was a very pleasant experience with a sales associate who brings her "A" game to the dealership. Thanks again, I would happily endorse Eve and the entire dealership as the premier Chevrolet dealer in Northwest Ohio. John Maier, College Recruiter @ UNOH College of Business. More

Greg was knowledgeable, friendly and never pressured us the whole time we dealt with him. The pricing from the dealer was very fair. Financing went very smooth. the whole time we dealt with him. The pricing from the dealer was very fair. Financing went very smooth. More

Great Experience! I would not hesitate buying from Lima again. They went above and beyond to make my car buying experience exceptional. They exceeded my local dealership on price, service, and friendlines again. They went above and beyond to make my car buying experience exceptional. They exceeded my local dealership on price, service, and friendliness! More

I was approached quickly while looking at cars and Eric really took what I wanted into account and got me into the right car. He was knowledgeable and friendly the whole time we dealt with him. He never pr really took what I wanted into account and got me into the right car. He was knowledgeable and friendly the whole time we dealt with him. He never pressured us and always was ready to help and make time. When I finally decided to go with the Malibu he did his best to get me a good price and then to get the car to the dealership as fast as possible. Once the car was there he showed me everything and answered all my questions. He did a great job and is the reason I went with a Chevy over other cars. More