Lima Auto Mall
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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You were right on time and my vehicle was done on time. Great service . Was pleased with my experience at your service department and there friendly people. Great service . Was pleased with my experience at your service department and there friendly people. More
Excellent customer service. First service appointment since purchasing my car at this dealership. All completed as promised. First service appointment since purchasing my car at this dealership. All completed as promised. More
Always great service. Everyone is helpful! I was kept informed about my vehicle the whole time they had it. Thank you! Everyone is helpful! I was kept informed about my vehicle the whole time they had it. Thank you! More
Timely service. Did an awesome job. I will definitely bring my 2022 Colorado back if anything needs repaired. Thank you. Did an awesome job. I will definitely bring my 2022 Colorado back if anything needs repaired. Thank you. More
They are always on time, i never have to wait long and they do little extra things that are important to me they do little extra things that are important to me More
I brought my vehicle in at 9 am. At 10;30am Pat said all brake pads and rotors needed replaced. After price quote and him making sure they had the parts I said okay. I called at 2;3 At 10;30am Pat said all brake pads and rotors needed replaced. After price quote and him making sure they had the parts I said okay. I called at 2;30pm and was told by somebody that it would be done by end of day. They close at 6pm, so I got there at 5:40pm. Pat asked if someone called me, I said no, that I called at 2:30pm and was told it be ready at end of day. He said it was still on lift and wouldn’t be ready until next day. I asked do they have a rental and he said no. He then shrugged his shoulders and said sorry in obvious tone basically meaning not his problem. I had to work the following day and not once was told it would not be ready until next day. I ended up have someone work for me the next day in order to be able to pick up vehicle. I guess Pat has endless access to vehicles, but I do not. Maybe giving a xxxx about a customers schedule and informing them from beginning it may be a 2 day fix or at least a couple hours before you close after realizing it won’t be done so people have time to make other arrangements. Also have a loaner car available for customer when vehicle won’t be ready that day after you gave no warning that might be the case. More
As always this dealership is the best in area. I have been going here for service and new vehicles for over 30 years now. The wrong parts came in so Kieth gave me a loaner car until repairs were c I have been going here for service and new vehicles for over 30 years now. The wrong parts came in so Kieth gave me a loaner car until repairs were completed. More
Timely service. Did a great job as always. Be back as always for great services. Did a great job as always. Be back as always for great services. More
Timely service! Did a Great job! Accommodated my every wish. Awesome that they have this service. Did a Great job! Accommodated my every wish. Awesome that they have this service. More




















