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Lindsay Acura

Columbus, OH

4.5
209 Reviews

5880 Scarborough Blvd

Columbus, OH

43232

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Showing 209 reviews

September 18, 2017

Refused to do recall work I bought a used 2006 RSX last week at an area used car dealership.Once we got it home we had a friend that works on cars stop by and check it out. He More

by Jim Mallon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory Jacobs - Sales consultant
Sep 19, 2017 -

Jim Mallon responded

Not yet. I guess we'll wait for my son to slam into the back end of a car to figure that out. I found it quite disturbing that your mechanic obviously heard the vacuum leak as he was testing it but refused to acknowledge it. This recall was specifically for a master cylinder / brake booster vacuum leak and there was an obvious vacuum leak going on with the car and all he gave me was, it passed our test. Since your sales consultant was into analogies here is one. I go to an urgent care, which treats cuts and scrapes. But I just had my arm cut off. I'm told we can't help you because we only do cuts and scrapes and you don't meet our criteria. This was a recall on a vacuum leak in the booster and this car obviously had one. But it didn't meet your criteria. Sometimes it's about doing the right thing and I guess your dealership is about profit over taking care of what could become a dangerous situation. Jim

September 01, 2017

Fourteen years and no appreciation I recently returned to Lindsay Acura with my sixth MDX purchased/leased through the past 14 years. We wanted to downsize to an RDX. We love the MDX bu More

by Six MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Bornstein
May 19, 2017

Amazed! Worked with Phillip Dunbar. Made me feel really comfortable being a first time buyer, explained everything thoroughly and spent quality time evaluatin More

by Ray94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Dunbar
April 06, 2017

Simple Person Treated with Great Respect!!! I have purchased several cars in Columbus, Ohio but this is the BEST I have ever seen.I purchased a New MDX with the help of Mark Bauer and Mark the s More

by Simple TrashMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bauer Tony in Finance Mark sales mgr. and Logan in service dept.and Mrs. Brown
April 02, 2017

The most enjoyable and painless car buying experience ever! Worked with Mark Gibson. He was very knowledgeable, friendly, and professional. No high pressure sales here. I highly recommend Mark and the whole tea More

by DebC
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Gibson.
April 01, 2017

Acura MDX Charlie Davis helped us choose between 4 pre-owned MDX's. He was patient and courteous and didn't keep us waiting. We found what we wanted and were re More

by hvnbnd555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Davis
February 25, 2017

"Great car buying Experience" Thanks to Bob (Salesman) Mark (Manager) and Tony (Finance) for making our New Acura MDX purchase so wonderful. Also a big thanks to the service depart More

by MDX33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Tony
January 06, 2017

New car Best service at Lindsay Acura from Mark Gibson. He knew exactly what to do to make the experience flawless when purchasing a new vehicle. Looking forw More

by Newcarhappiness11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gibson
December 31, 2016

Lindsay Honda Thank you so much to Tabitha at Lindsay Acura. She was so knowledgeable and supportive in my purchase process. Things went pretty smoothly and I fel More

by sds7768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Browning
December 23, 2016

Terrible customer service!!!!! Had an appointment. Saleman was paged waited 10 minutes no show. Asked to page again saleman walk to his desk 10 feet from me. Asked to wait longer fo More

by Sjacks2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Bauer
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