Lindsay Cadillac of Alexandria

Great! I recently purchased a 2017 XTS from Lindsey. It had been used by the dealership as a “convenience car” for customers and had only slightly more than I recently purchased a 2017 XTS from Lindsey. It had been used by the dealership as a “convenience car” for customers and had only slightly more than 5,000 miles—something I have done before. John Vyas was great. He respected both my time and experience—no upselling for a “new” model, etc. I now plan to maintain my car at this dealership based on the great experience I had during my purchase. More

Used Car Nightmare - NO Integrity Here DO NOT BUY USED vehicles here. Used Car Scammers, NO Integrity What-so-Ever In Feb 2018, I found a used Acura MDX at a decent price. I'm a mom, wo DO NOT BUY USED vehicles here. Used Car Scammers, NO Integrity What-so-Ever In Feb 2018, I found a used Acura MDX at a decent price. I'm a mom, working professional that needed a good working car, kid transporter, something we could easily maintain and pay-off. Will facilitated my vehicle selection, Barabra sold me a Powertrain Warranty with Fidelity. They advised that the warranty was the best coverage for a higher mileage vehicle. The car was sold AS-IS. Besides the middle console cup holder, key batteries not working. I asked if there were any major issues? They responded "NOPE, it's a great car, just beautiful condition. You got a great deal." The day I drove home, Will advised that "should I need anything, have any problems, please give him a call." The day after purchasing, I noticed some strange sounds, I bought the car back in and the made some rotor adjustments. Each week I noticed I was getting gas every 3-4 days. I took the car to my local Acura dealer for a vehicle inspection, they advised that there was a fuel pump leak. They called Fidelity and this was not a covered warranty item. In the less than 2 months that I've owned this car, I've learned that I was sold a SUPER LEMON! There is HEAVY CARBON BUILD UP ON THE ENGINE, SPARK PLUGS NEED REPLACEMENT, TIMING BELT will need replacement at any time now, FUEL PUMP is leaking! Easily $3-4,000 worth of repairs. I called and left a voicemail on 4/16/18 for Tim Robinson the GM, he passed my message to Jim Rudden. I hoped that being a higher-end, family-owned business that they would be upstanding, considerate and willing to assist me in some way. Not only was Mr. Rudden condescending and uncaring to me, he basically said, "Oh well, you'll have to work with Acura now." "You bought it AS-IS -- we won't be fixing any of the regular maintenance issues!" I was so blown by the rude tone and lack of integrity. Jim did offer to "sell me another, NEWER car ... WHY would I give Lindsay any more money!?! Why would we ever do business here again? Here is the thing. I went in asking for a reliable vehicle. I was on a budget for the downpayment. I ASKED about the condition of the vehicle. They said it is sold AS-IS is normal for mileage that high. WHY WOULD YOU NOT BE TRANSPARENT, HONEST with a customer. This is so upsetting to me and my family. We've had the car less than 2 months and I'm just being hung out to dry for repairs we can't afford and are now upside down nearly $5,000 if you include the cost of repairs, payments made and the downpayment we gave the dealership. If any attorneys, consumer affairs reporters are reading this, please reach out to us. I am now on a campaign to change the laws so that WARNING LABELS should be added on used vehicles so that unsuspecting consumers can't be taken advantage of in the future. If you value integrity, a company that will stand behind their transactions and just is respectful of your investment. The Lindsay family of dealerships should ABSOLUTELY be avoided. More

Cadillac I purchased a vehicle from Lindsay Cadillac and my sales representative was Ricky Knight. Ricky went above and beyond to ensure I was accommodated w I purchased a vehicle from Lindsay Cadillac and my sales representative was Ricky Knight. Ricky went above and beyond to ensure I was accommodated with regards to my purchase experience. I would definitely recommend this dealership and my sales representative Ricky Knight! More

Be careful here I would not recommend going here. I went in to have my tire looked that was leaking air. I was driving on the tire for a few days and the leak was slo I would not recommend going here. I went in to have my tire looked that was leaking air. I was driving on the tire for a few days and the leak was slow. The salesmen said it would cost around $40 dollars for a quick patch up. After taking all my tires off the car they called me back to the shop and showed me a shinny nail in the tire that had zero wear and tear on it. I'm not stupid and I know when someone is hustling me but what could I do, take the nail out myself? My $40 tire repair suddenly became over $200 cost for a new tire. After getting a new tire, and some sketchy salesmanship to try and get $300 more of my money, I went home and the next morning a different tire in my car was low on air. This tire was not low on air before going to Lindsay and the probability of hitting another nail in 24 hours is pretty low. I don't know if this is how they do business but I'm not taking my car back to Lindsay Cadillac. More

Extraordinary My experience with this dealership was extraordinarily splendid. Jasper Fazio is the saleswoman any customer can wish for. She was attentive, and spar My experience with this dealership was extraordinarily splendid. Jasper Fazio is the saleswoman any customer can wish for. She was attentive, and spared no efforts to get the deal I was looking for. The management left no stone unturned to overcome some of the credit-score obstacles. It was a long sweet experience which ended with us driving the Cadillac we wanted with the best deal possible. More

Returning Customer Although not the closest dealership to me, I have now purchased two vehicles from John Vyas. I have gotten great deals without all of the back-and-fo Although not the closest dealership to me, I have now purchased two vehicles from John Vyas. I have gotten great deals without all of the back-and-forth games of other dealerships. I appreciate a dealership that values my time. More

Excellent and Timely Service from Outstanding Customer Rep Donna Wozniak is an outstanding service representative for Lindsay. She’s fast, efficient and presents a caring environment for her customers. Lindsay Donna Wozniak is an outstanding service representative for Lindsay. She’s fast, efficient and presents a caring environment for her customers. Lindsay continues to keep outstanding care of my vehicle. More

Great Experience with Matthew Milici I recently purchased a 2018 Cadillac Escalade at Lindsay Cadillac of Alexandria. I knew what I want and Matt made the deal happen alongside Leigh Vogl I recently purchased a 2018 Cadillac Escalade at Lindsay Cadillac of Alexandria. I knew what I want and Matt made the deal happen alongside Leigh Voglezon. They made it easy to purchase a vehicle from start to finish and I would without hesitation buy or recommend this dealership for future purchases. In addition, I would highly recommend Matt Milici and Leigh Voglezon when you are ready to purchase a vehicle. Outstanding experience. Thanks, Pratik More

Excellent Service Superior customer service. Everyone was friendly and professional. We never felt pressured to purchase a vehicle. Best car buying experience ever. Sal Superior customer service. Everyone was friendly and professional. We never felt pressured to purchase a vehicle. Best car buying experience ever. Salesperson called me as a result of my online inquiry. We scheduled an appointment for the next day, and the vehicle I was interested in was ready for us when we arrived. More

Great car buying experience I’ve bought many cars new and used over the years but Garrett Williams and Lindsay Cadillac take the cake for honest friendly service with nothing hid I’ve bought many cars new and used over the years but Garrett Williams and Lindsay Cadillac take the cake for honest friendly service with nothing hidden and a straight deal. Added to that was working hard to meet my tight schedule and extra care and service in delivering the car. I highly recommend this dealership. More