
Lindsay Honda
Columbus, OH
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I can only speak on my salesman Matt B. He was horrible, rude and unhelpful literally 4 days after I purchased my vehicle and questioned some previously unseen dents and touch up work that He was horrible, rude and unhelpful literally 4 days after I purchased my vehicle and questioned some previously unseen dents and touch up work that had been done to my CRV. I filed a complaint with the better business bureau and Lindsey was unresponsive, very disappointing and unexpected More
Since I purchased my Honda Fit at Lindsay Honda in 2014, I have done all of my maintenance at Lindsay Honda. I take pride in my Honda and expect the very best from Honda. I took my car in on October 11t I have done all of my maintenance at Lindsay Honda. I take pride in my Honda and expect the very best from Honda. I took my car in on October 11th to get it ready for the winter. I also have a 15-month-old baby and wanted to make sure everything was in top shape for the winter. I got a new battery, new front brakes, new wipers, an oil change and filters, and a new tire. A few weeks later, my car was completely dead. I was calling my insurance when my car all of a sudden started to work. On the way home, the radio on my car started to blink, the car steering wheel veered to the left, and the car completely stalled while driving. I was scared and upset that I just took my car in for an expensive trip. I made an appointment at Honda to have my car looked at. In the meantime, I was afraid to use my car, especially with my baby, and had to carpool with my spouse which was very inconvenient. On the day of the appointment, my car was completely dead again, and I called my insurance. It started up in about 15 minutes, but I was terrified the entire 25 min trip to Honda the car might stall while driving again, which it did on the turn into Honda. When I got to Honda, the gentleman was nice and once I told him what had been happening he said he thought he knew 100% what it was. He said a new technician didn't tighten both wires on the new battery, and it was their fault. I was convinced it was the EPS system from research I had done. I had to take time off work to come in for this appointment. It's very frustrating that I trusted Honda with the safety of my car and was driving my son around in a car that could have stalled and caused a wreck due to this mistake. I'm also worried that the rest of the work on my car that day was not completed correctly. It is also interesting there was not a labor charge for the battery replacement, but there was for everything else. I was hoping to be at least acknowledged by Bill Lytle about this issue. I'm not sure what the typical time range is for a manager to return communication, but I have been trying to communicate with him via phone and email since October 31st. Bill emailed me his email address alone in a body of an email. More
This place is a joke! Every time I go there the service department is HORRIBLE! I waited 4 1/2 hours on my car and they didn’t even tell me it was supposed to be 2 hours Every time I go there the service department is HORRIBLE! I waited 4 1/2 hours on my car and they didn’t even tell me it was supposed to be 2 hours. I drove 1 hour just to get there. Never doing business with this place again! More
Went to their website found the car we wanted. Drove about hour to find out you have to add $5500.00 dollars to the online price!!! What a JOKE!!! They mark up the sticker price $5500.00. Drove about hour to find out you have to add $5500.00 dollars to the online price!!! What a JOKE!!! They mark up the sticker price $5500.00. More
Awful customer service with sales. I told Matthew I wasn’t ready to purchase for a month because closing on a home. Would have come back to purchase after. I wanted to test drive a civ I told Matthew I wasn’t ready to purchase for a month because closing on a home. Would have come back to purchase after. I wanted to test drive a civic and he rudely said no that one is sold. Found another and he said no we don’t do test drives. Either because I wasn’t ready to buy that day or because I told him I wasn’t paying 6k markup over msrp. Either way I was told I could not test drive. Worst experience ever Definitely stay away if you want respect. More
This dealership is a joke . Bought a 2019 chevy Camaro ss 1LE . 8000 miles on car. At the time I bought car I also bought a warranty for paint and fabric. This dealership is a s Bought a 2019 chevy Camaro ss 1LE . 8000 miles on car. At the time I bought car I also bought a warranty for paint and fabric. This dealership is a scam they don’t prep paint right and is just looking to collect and screw anyone that buys it . This coating is a joke has them re apply coating and still spotty and dealership don’t even know how to properly clean a vehicle. Still brake dust on wheels etc . 2000 dollars for a warranty that is a joke and will not refund warranty. Said don’t meet requirements and won’t provide return requirements . Shannon Daily is a joke. Will never at all costs buy a vehicle here again . More
Had the worst experience in the service department set an appointment prior when arrived they didn’t have the tires. No manager on premises still waiting to hear from Bill Lytle went to Germain to get the ti appointment prior when arrived they didn’t have the tires. No manager on premises still waiting to hear from Bill Lytle went to Germain to get the tires.Several cars later and years of service I will never go back to Lindsay More
They are all nice and seem professional. We have gone to them for years. We took our CRV in for AC check. They said it needed a new compressor for $1500. This car had 40 k miles on it. I too We have gone to them for years. We took our CRV in for AC check. They said it needed a new compressor for $1500. This car had 40 k miles on it. I took it elsewhere and they said it just needed a charge. My AC works fine now and it only cost me $250. I now wonder if they’ve fleeced me for years! More
Helped a family member purchase a used car. The salesman was polite and helpful in finding a car within their budget BUT!.... He came back with the "deal" which was over $40/month from my math The salesman was polite and helpful in finding a car within their budget BUT!.... He came back with the "deal" which was over $40/month from my math. This "error" would of added thousands more to the term of the loan. Could not explain the difference. When we arrived in finance that person immediately made the comment that he did not know where those numbers came from, that the new numbers were within $5/mo of mine. 🤔 Mistake? Trying to pull a fast one? Probably will not return there or recommend to anyone I know. More