Lindsay Honda

Management threw my keys in my face and told me to “have a great day” for trying to negotiate a trade in value for my car that’s worth 38k and they wanted to give me 24k and got mad when I told them at leas a great day” for trying to negotiate a trade in value for my car that’s worth 38k and they wanted to give me 24k and got mad when I told them at least give me what my pay off is. Terrible never again. More

I have bought three cars from Lindsay Honda and have always had a positive experience. I am looking to buy a 2022 Honda Civic and was pleasantly surprised to see that Lindsay Honda’s website showed seve always had a positive experience. I am looking to buy a 2022 Honda Civic and was pleasantly surprised to see that Lindsay Honda’s website showed several Civics in stock. I headed to the dealership right away because of the challenge it has been to find available new cars. I got to the dealership only to find out none of the available cars listed in stock on their website were at the dealership and no one had any idea when they would arrive. I was ok with not going home with a car today and reserving a car. When we started discussing price I found out the dealership is adding a ceramic coating to the car once it’s delivered which adds $2095 to the MSRP. I didn’t want the coating added but it wasn’t an option to decline it. Lindsay Honda has lost a loyal customer because of their unwillingness to allow a customer to decline a service that should be optional. More

DO NOT GO HERE FOR SERVICETL;DR - Tried to tell me the DO NOT GO HERE FOR SERVICE TL;DR - Tried to tell me the problem would be $2000+, but I fixed with a $10 part from Rock Auto. Took my 2012 Pilot LX DO NOT GO HERE FOR SERVICE TL;DR - Tried to tell me the problem would be $2000+, but I fixed with a $10 part from Rock Auto. Took my 2012 Pilot LX in for service, because the D light was blinking. The only way to drive was to insert the key into this small hidden place on the middle dash. The service manager checked me in, and during discussion I explained the issue and the code from my ODBLink reader. i was assured the person working on it has the best knowledge on Pilots and will be able to find the problem. Well..... Few hours later, I was told the problem is the mother board that handles some of the electronics. Next, I was told the replacement parts+hours would be $2,000 AND this may not be the problem. Brought my Pilot home, did further research on the code and found this is a common problem on Pilots (apparently the employee wasn't that knowledgeable after all) and easy to fix.. Ordered a $10 part from Rock Auto, spent 3 hours under the bottom of car, started the Pilot and ta-da problem was fixed. I have drove over 500 miles since then, with no issues. More

Brian Penn did an excellent job with getting me in my very first car! Hands down one of the best to work with, couldn’t be happier. very first car! Hands down one of the best to work with, couldn’t be happier. More

first time going to Lindsay Honda. been keeping an eye first time going to Lindsay Honda. been keeping an eye for a 2022 Civic Sport Touring Hatchback, black specifically. Lindsay acquired 2 Civics and o first time going to Lindsay Honda. been keeping an eye for a 2022 Civic Sport Touring Hatchback, black specifically. Lindsay acquired 2 Civics and one of them was exactly what i was looking for. inquired the night before and Andrea called me back the following day. she set me up to meet with Scott Becker once i get off work. love the fact that she texted me up until i got there, keeping me updated and in suspense regarding the status of the car (will it still be there when i get there? nobody knows...) i wish i was more receptive to those psychological fun and games, but unfortunately those days are long gone. it did gave me a general idea on what to look forward to when i get there. when i got there, Scott Becker was waiting for me by the door. i could say this about him: He's a straight up gentleman, and very patient. he did a great job as a negotiator between me and the manager. not pushy at all, and listened attentively on me as a customer, wants. of course he has to do the 4 square thingy but that's just a part of his job. if i do have to go back, i will definitely ask for him. in today's market, it's hard to acquire what the customer really wants, so when this specific hatchback popped up, i knew that the odds were against me, but i still have to negotiate somewhat, because there's absolutely no reason whatsoever for any dealership to gouge customers. like i said, this is what i want; the year, package and color. Initially, when i was quoted with the Out-The-Door price, it was 5k over MSRP. i could've stopped there and walked away, but i was intrigued with this big mark-up, hence the decision to meet up anyway.. Come to find out, $2k of that was a ceramic coat that was added by the dealership. i did not like that, because i am very specific on any 3rd party add-ons i have on my vehicles. I never heard of the brand that they added, doesn't know the experience of who added it, and will it affect the car paint in future. lots of what-ifs. they should've made this optional. the only good thing that came out of this was i did not have to pay for it or did i? nobody knows), but still... so with all said and done, if it wasn't for Scott Becker, i would've walked away. it wasn't because he convince me to buy it, but he was able to negotiate what i want to walk away with. Time Check I walked in at 5:58pm Drove off with the new HB at 8:20pm More

My overall experience at the service center was terrible and uncomfortable 😔 I purchased my car in August so it hasn't been that long to my understanding they are supposed to check everything when I receiv and uncomfortable 😔 I purchased my car in August so it hasn't been that long to my understanding they are supposed to check everything when I receive the Carfax normal maintenance seem to be administered. However I had a complete DEAD battery within a week they installed a new one as they should now almost two months later both headlight out completely. My experience was Terrible no one acknowledged me for about 10 minutes until I finally spoke up. Then a service team member named STEVE finally came to help me. I explained both headlights were out that's the only issue I have with a new car I purchased less than two months ago. He proceeded to advise me to get a diagnostic test. I asked Kevin why would I need a diagnostic test in a new car Purchased less than two months ago? After going back and forth for about 5 minutes he finally took my keys. It wasn't even two hours later I was asked to come back to pick up my vehicle. The same service team member STEVE checked me out I asked what was done he said nothing they just checked my tire pressure. I inquired about my headlights his exacts words were "it will be cheaper to take to an auto part store and they might install it, so when I ask for a service center receipt or something in writing he stated they do not give receipts? I politely said thank and exited. While outside thedoori called back and spoke with gentlemen named Ryan to inquire about receiving a receipt, Ryan stated it doesn't matter what service is done even if it's only tire pressure. I still left with two completely dead head lights and abad experience, Steve's energy and customer service was uninviting and uninformed. This was a horrible experience. More

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Forced me to buy $1,800 ceramishied or would not sell me car. I do my own paint correction and ceramic coating. Should have waited and bought elsewhere. car. I do my own paint correction and ceramic coating. Should have waited and bought elsewhere. More

I’m sure the dealership is fine, but I recently was a first time customer, just to get an oil change. The only reason I chose to try Lindsay is because I missed my appointment at my normal dealership (w first time customer, just to get an oil change. The only reason I chose to try Lindsay is because I missed my appointment at my normal dealership (which is farther from my home), and that location didn’t have an oil change appointment available quick enough. I was shocked to hear the price of $67 for a simple oil change ($17 higher than another Honda competitor), and if I wanted a car wash, it was an additional $5. (Car is always washed at HWH). There were two cashiers, and thankfully I got the nice one, but the not-so-nice, and rather opinionated cashier made it very clear to me that if I wanted a less expensive oil change “I would need to buy a car from them”. (The nice cashier was mortified at that comment & fiercely apologized.) Needless to say, I won’t be missing any future appointments with my long term Honda dealership (HWH) and will not be returning to Lindsay Honda for any reason. More

Great experience. Ended up purchasing a 2022 EX-L Odyssey. Took awhile (almost 2 months thru 5 diff dealers!) to get the color combo we wanted, but Lindsay got the van first... Brian at Lindsay cont Odyssey. Took awhile (almost 2 months thru 5 diff dealers!) to get the color combo we wanted, but Lindsay got the van first... Brian at Lindsay contacted me the same day it arrived on the truck. I hustled up there (they don't take deposits to hold vehicles) and worked with Chris for a few minutes, and then eventually Anthony took care of me for the duration. Both were great. Eric, the sales manager was awesome. A small win for me was that I was able to negotiate off the VERY expensive cerami-seal charge because I ceramic coat my own vehicles. Had to pay MSRP for the van, because well, that's just the current climate right now with vehicles. There is no real negotiating due to lack of supply, but I knew this going into it. Some dealers had $2k mark ups on the Odysseys. The final step was Tom at F&I and he was great too. No pressure at all, just a smooth, quick transaction. I've purchased several new and used vehicles... this had to be one of my best experiences. 5/5! Thanks! More