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Lindsay Lexus of Alexandria

Alexandria, VA

4.9
1,663 Reviews

3410 King St

Alexandria, VA

22302

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1,663 Reviews of Lindsay Lexus of Alexandria

July 14, 2015

Good sales man and good service The sales rep Steven is very professional and gave me the best discount he could on the vehicle. Steven is very serious about the business and made m More

by wuyouxiake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Rhee
July 09, 2015

Still the best This was my second purchase from Kevin at Lindsay Lexus, and I must say both experiences were really nice. He asks good questions, listens carefully, More

by Hey Joe!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
July 09, 2015

Love the Professionalism and Service Alan Jones was extremely helpful and professional. I had a fantastic experience and will recommend others to AJ if they are in the market to purchase More

by Barrister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Jones
July 06, 2015

Life changing situation I had a great experience working with Kendorie. He acknowledged my presence when I walked through the door. I specifically told him what I was looki More

by Cmdawud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenddrie Utuk
July 04, 2015

Love the service and professional staff. Loved the experience. Claude Lutete III was exceptional. He made the experience worth me changing my mind on the Toyota to the Lexus. I will use th More

by Fabgirl1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude Lutete
July 03, 2015

Excellent Experiene...5+ Stars All the WAY! I was referred over to Alexandria Lexus by a family member. They purchased 3 vehicles from Lindsay Lexus and spoke so highly of the whole experience. More

by Linda Washington-Yerby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Finance, Claude Lutete
July 01, 2015

Above and Beyond Alan Jones (AJ) made my used car purchase nothing short of fantastic. Buying used cars is always a hassle, but he made this a very pleasurable experie More

by EYoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Jones
July 01, 2015

Awesome experience in buying a car....!!! I looked at the reviews from this site on several Lexus dealerships, and decided to contact Sid. He was everything the reviews said, and then some - h More

by PlaneJane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Ferzad, Barbara Jajonie
June 25, 2015

Couldn't Care Less about Customers The sunroof of my 2011 Lexus CT200h exploded while driving at highway speeds on an 85 degree clear day. Thankfully, no one was injured. I immediatel More

by jfinkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Fajerski
Jul 29, 2015 -

Lindsay Lexus of Alexandria responded

We are disappointed to hear about your recent experience with us. Your feedback has been forwarded to our management team in an effort to improve upon future customer experiences. Because we value you as a customer, we would greatly appreciate the opportunity to earn back your trust. If you are willing to discuss further, please reach out to our Service Director, Bill Conner, at 703-647-1277, or Service Manager, Dave Jones, at 703-647-1243. Thank you for your time.

June 22, 2015

Poor Service I would not recommend them for service...they are not providing proper services, poorly completed services and really don't care about the customer. More

by EricM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mesfin Ayele
Jul 29, 2015 -

Lindsay Lexus of Alexandria responded

We are disappointed to hear about your experience. Your feedback has been forwarded to our management team in an effort to improve upon future customer experiences. Because we value you as a customer, we would greatly appreciate the opportunity to earn back your trust. If you are willing to discuss further, please reach out to our Service Director, Bill Conner, at 703-647-1277, or Service Manager, Dave Jones, at 703-647-1243. Thank you for your time.

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