
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
Best new car purchase experience. Single handedly the best new car purchase experience I have ever had. I highly recommend Kenddrie Utuk as a salesperson to work with. He was courteous Single handedly the best new car purchase experience I have ever had. I highly recommend Kenddrie Utuk as a salesperson to work with. He was courteous, in tune with my needs, and always listened and addressed any concerns we had. The new car manager, Josh Watts, was also equally outstanding and made "negotiating" seem like a walk in the park. Hwan Kim, with Finance, was cool calm and collected. Not once did he push for us to purchase additional warranties that were not needed. He gave advice, explained why, and it was 100% solid. Also, Alex Judice, with service, took time to show us all of the new options the car had to offer. Thank you for being so patient with us. If you're in the market for a new or used car please consider Lindsey Lexus and when you get there please ask for Kenddrie Utuk. Way to go Lindsay Lexus of Alexandria! More
I Leased My First Car Jessica by far provided me with the best customer service. She showed patience and listened to my wants when it comes to the car. The Lindsay Lexus s Jessica by far provided me with the best customer service. She showed patience and listened to my wants when it comes to the car. The Lindsay Lexus staff truly treated me like family. More
Outstanding Customer Service with Expeditious Leasing Today, June 19, 205, I brokered by fourth (4th) lease. My sales person is Kenddrie Utka, and he is the reason why I continue to do business with Lexu Today, June 19, 205, I brokered by fourth (4th) lease. My sales person is Kenddrie Utka, and he is the reason why I continue to do business with Lexus of Alexandria. Not only is he a top sales person in my view, he is a service person. He provides an efficient and expeditious service that I've only found at Lexus, it is beyond reproach. If it says it, it shall be done. While I know that dealerships are in the business of making money, Kenddrie is in the business of making customers happy - I'm definitely a happy customer. I'm one of those customers that want a lot for little or nothing, and Kenddrie has never failed me. He also exceeds my expectations of delivery. Being as I'm a repeat customer, Kenddrie knows me, and is very patient with dealing with my demands, no matter owe absurd. He is very honest about what he can and can't do. And believe you me, he does more of what can be done than what can't be done. Kenddrie also smells really good - LOL. And Barbara Parker Alan James is my woman crush; such a classy lady. Her affable personality and candor was an additional bonus. Seems to me that Lindsay Lexus of Alexandria, VA, has a winning team! More
Amazing experience Leasing my new Lexus RX350 was my first experience with Lexus and my first new car ever! Everyone I worked with at Lindsay Lexus was professional and Leasing my new Lexus RX350 was my first experience with Lexus and my first new car ever! Everyone I worked with at Lindsay Lexus was professional and friendly, and really made me feel comfortable in what can be a stressful experience. I look forward to my lease experience with these fine folks and hopefully one which will continue for many years to come. Many thanks to Kenddrie Utuk for his professionalism, knowledge, positive attitude and calm demeanor! More
Lindsay Lexus Keeps Us Coming Back We've been buying new and used cars from Lindsay Lexus for decades and have never had a bad experience. We haven't felt pressured to buy before being We've been buying new and used cars from Lindsay Lexus for decades and have never had a bad experience. We haven't felt pressured to buy before being ready or to add options we don't really want. Our trade-ins always are valued fairly, and we're treated with the same level of respect when buying used as when buying new. The sales and business staff remember us from past visits, which makes us feel welcome. More
Outstanding Customer Service with Sid Ferzad If you want top notch, first class service go to Lindsay Lexus and ask to work with Sid Ferzad! From the minute I stepped foot into the dealership Sid If you want top notch, first class service go to Lindsay Lexus and ask to work with Sid Ferzad! From the minute I stepped foot into the dealership Sid Ferzad greeted me with a smile, and went over and above with outdtanding customer service. He spent many, many hours with me, answering all my questions and making sure we had found the right car. The dealership managers, finance and sales departments are one of the best I have seen in the Washington Metro Area. Whether you are shopping for a Lexus or not, make sure you go to the Lindsay family dealerships first!! They are one of kind!! And make sure to see Sid Ferzad at Lindsay Lexus. He is the best! More
Great customer service! Michael was my salesman and he was very warm, friendly, and had a great sense of humor. I went in to just test drive and look but he got me such a gre Michael was my salesman and he was very warm, friendly, and had a great sense of humor. I went in to just test drive and look but he got me such a great deal that I left with a car! More
Best Lexus Dealership in the Area Lindsay Lexus provided my wife and me with a very pleasant shopping experience during the purchase of our first Lexus. We have worked with many auto s Lindsay Lexus provided my wife and me with a very pleasant shopping experience during the purchase of our first Lexus. We have worked with many auto sales people in the past, but Sarah Webster, who assisted us, was very different from the rest. We appreciated that she was not pushy in making her pitch, but, instead, let the quality of the Lexus product speak for itself. My wife and I appreciate that characteristic in a sales person very much, because it demonstrates a level of genuineness that not only compels us to return for our car service but also recommend Ms. Webster and Lindsay Lexus to other prospective buyers. The only complaint we had was our negative experience with Barbara Parker, the financial administrator. When it came to pricing the maintenance plan, she insisted that the plan we were being offered was discounted. However, online we read that the quoted price was standard for the car we had purchased. In summary, we would recommend Lindsay for anyone wishing to buy a Lexus or yearning for a positive car-purchase experience. More
Kudos to Lindsay Lexus Great expereince!! My salesman, Mario Melgar, was the absolute best. Would do business with him again and would recommend him and the dealership to o Great expereince!! My salesman, Mario Melgar, was the absolute best. Would do business with him again and would recommend him and the dealership to others. More
Great Place Tim Robinson and his staff are AWESOME!!!!!! I can not say enough of how they go over and above with there customer service. I am a business owner so Tim Robinson and his staff are AWESOME!!!!!! I can not say enough of how they go over and above with there customer service. I am a business owner so I pay special attention to this. When we bought our car they where great after we bought our car they followed up to make shore we where blessed with our purchase. Now coming back for service they are fantastic. Always friendly and knowledgable. I would highly recommend them and will only go there to purchase a vehicle. Hope this helps someone:) More