Lindsay Volkswagen of Dulles
Sterling, VA
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My Experience with Lindsay Volks Wagen was very enjoyable. From the first phone call that I made to the last handshake given to me as I left the dealership in my pre-loved Passat, I was greeted wit enjoyable. From the first phone call that I made to the last handshake given to me as I left the dealership in my pre-loved Passat, I was greeted with friendliness, professionalism and fairness. The act of buying a used car is not one that many relish. The gentleman of Lindsay made it a very pleasant and easy time. I would recommend them to anyone looking for a good used car at a fair price. More
Let me just start off by saying, I HATE car shopping. I had been interested in purchasing a new beetle for a while, but put if off for a while because I dread the process. Then my parents had gone to Linds had been interested in purchasing a new beetle for a while, but put if off for a while because I dread the process. Then my parents had gone to Lindsay about a month prior to purchase a new car and introduced me to Marc. They said he was a joy to work with and very easy going AND to boot he doesn't hound you or make you feel pressured to buy. I was hesitant at first, because most of us know, with car dealers that's impossible. That was so not the case with Marc. He was awesome from the get go. He was super friendly, knew was he was talking about and never once made me feel pressured or obligated into buying anything right away. In my case, I wasn't ready to purchase for another month so I thought to myself he is going to keep calling me an emailing me and hounding me for a sale. And in true Marc fashion, he didn't. He left it up to me to follow up with him and would respond to my questions. It was a very comfortable process and never once did I feel overwhelmed or uneasy. I feel Marc gave me the best service EVER in the car buying process and I would definately recommend him to friends and family. Marc is a true asset to Lindsay, if only all sales persons were as awesome as he is, car buying wouldn't be as scary of a process. More
John was incredibly helpful, even giving me advice with parking. I called ahead and he saved the last certified pre-owned Rabbit for me. The overall experience at the dealer was extremely positive- clean parking. I called ahead and he saved the last certified pre-owned Rabbit for me. The overall experience at the dealer was extremely positive- clean and professional dealership and I never felt pressured or uneasy. More
Excellent service, friendliness and professionalism. Very pleasant to deal with and provided me with best product, price and services. Second purchase in 5 years from this dealer and will come back again. Th pleasant to deal with and provided me with best product, price and services. Second purchase in 5 years from this dealer and will come back again. Thank you Clyde and Larry. More
Great service, professional staff, easy transaction. Knowledgable about the product, great follow up after purchase. Finance department was professional and easy to work with as well. Love my GTI! Knowledgable about the product, great follow up after purchase. Finance department was professional and easy to work with as well. Love my GTI! More
Overall very pleased with experience at Lindsay VW. There was no pressure from sales team. Would give dealership on grading scale an A. Happy customer! was no pressure from sales team. Would give dealership on grading scale an A. Happy customer! More
Our experience with Lindsay Volkswagon was one of the best service experiences we have ever had and certainly the best car buying experience. We arrived for the first time at Lindsay just 10 minutes pri best service experiences we have ever had and certainly the best car buying experience. We arrived for the first time at Lindsay just 10 minutes prior to closing. We didn't realize that the dealership closed at 5:00 on Sunday. Despite the lateness of our arrival, Marc Weinstein, our sales person,greeted us warmly, listened to our expressed needs and then selected a car for us to test drive. It was only as we were walking out to the lot for the test drive that we realized that the dealership was closing and that he was volunteering to stay well after hours to ensure that we were taken car of. As it turned out, the 2012 Passat that we wanted wasn't available on the lot as the 2013 vehicles had already started arriving. That didn't deter Marc. He searched on line for every 2012 Passat he could find in the Viginia, Maryland and DC area. He stayed in touch with us every step of the way via numerous phone calls and emails. When the right car was found, he arranged for transfer of that car to the Lindsay Volkswagon. On the day the car arrived, we had commitments that precluded us from getting to the dealership prior to 7:30, just 90 minutes prior to their closing. When we arrived, all the paperwork was ready. They went over the costs and benefits of extra packages, but there was never any sales pressure. By the time, we had finished the paperwork and had selected our desired upgrades, it was once again getting getting close to closing. That didn't deter Marc. He spent an hour with us orienting us to our new car, and he made sure that blue tooth and other computer setings were set to our specifications before we drove off the lot. I know that saved us hours in reading manuals and allowed us to immediately enjoy all of the amentities our Passat had to offer. Once again, Marc stayed well after hours to ensure that we had an exceptional buying experience. I wwould definitely buy another car from Lindsay, and I would highly recommend the dealership to anyone interested in purchasing a Volkswagon. More
Top class sales support, knowledgable, hungry but not pushy. Listened well and provided suggestions and thoughts based on this. Traded my beautiful XJL limo (which drove well for a limo) for a GTI whic pushy. Listened well and provided suggestions and thoughts based on this. Traded my beautiful XJL limo (which drove well for a limo) for a GTI which I'm loving every minute of!!! One of the best car experiences I had. Incidentally I'm getting about 27MPG combined. Those looking for more mileage should strongly consider the TDI with tech package. More
Im in my 40's and have owend many cars (new and used) since I started driving. This was far and away my best experience buying a car to date. My experience prompted me to write this review. From the mo since I started driving. This was far and away my best experience buying a car to date. My experience prompted me to write this review. From the moment I stepped foot onto the property My experience was top notch. I was asked if I needed help, but was given time to go over the inventory. I was asked if I needed anything to drink (it was hot out). When I was ready, My salesman Marc Weinstein, helped me every step of the way. I never felt rushed or pushed to by a car. Marc even helped me find the best price for my trade-in. He went over every aspect of the buying experience. Even the employees on the property were concerned about me having the best buying experience I could have. And Well, It was. When I'm ready I would buy another car from Marc and Lindsay VW. Bill Costanzo More
Let me preface this review with the following: Historically, I HATE CAR SHOPPING. PERIOD. It's not something I look forward to, ever. It makes my stomach turn and my palms sweat and I'm always ner Historically, I HATE CAR SHOPPING. PERIOD. It's not something I look forward to, ever. It makes my stomach turn and my palms sweat and I'm always nervous that I'm getting screwed. I hate the uncomfortable, awkward, "let me go talk to the manager about the price and write it down on a sheet of paper" back and fourth games that they play. I hate it all.... So anyways, I was in the market for a new SUV a few weeks ago and to be honest, VW was a completely impromptu stop for us on the way home after a long day of test-driving. I'd never even sat in a VW, let alone driven one. But something about my experience at this dealership has turned me into a loyal and HAPPY VW customer....probably for life. Let me explain that now. From the moment we walked in the door, everything about our experience was entirely seamless. No pressure. No back and fourth price games. No sketchiness. At all. Just a super friendly, patient, smiling face (MEGAN KLEIN!!!!) who sat with us, listened to what we were looking for in a vehicle, and immediately pointed us in the right direction for our needs. (Toureag). Working with Megan was honestly the most low-key, laid-back, and yet efficient experience I've ever had while looking for a car. There wasn't a question we had (and we had LOTS) that she didn't know the answer to and her knowledge, quite honestly, blew us away. When it came to the VW lineup, she knew everything about every single vehicle that they carried which was both impressive and reassuring. She wasn't bothered at all to test drive & look at various styles/vehicles/trim levels with us. Quite to the contrary, the patiently accompanied us around the lot while we looked at dozens and dozens of options. When it came time to discuss price, there was honestly no hassle and no "game." It was very matter of fact. Kinda like, "Hey guys, here's the price. Here's why it's a fantastic deal." (which, thanks to technology, we were able to confirm with a quick google search on our smartphones right there on the spot.) And the interesting thing is this-- Lindsay VW was still able to be extremely aggressive with pricing and we DID get a truly phenomenal deal on our new car.....but WITHOUT the games or uncomfortable back and fourth banter. (imagine that?!) It was the first time I've ever purchased a vehicle that didn't leave me feeling uneasy or wondering how screwed I'd gotten in the process. I actually smiled throughout the process, start to finish! AMAZING! Anyways, purchasing my new Toureag at Lindsay VW was a very positive experience for me and I would happily recommend them to anyone in the northern VA area in the market for a new (or used) VW. Furthermore, Megan Klein was a true pleasure to work with and I absolutely recommend her as well. Not sure if it was her infectious smile, her unwavering patience with our indecisiveness, or that familiar feeling like we'd known her forever-- but she was truly fantastic to work with and I can guarantee that anyone lucky enough to have her for their salesperson won't be disappointed. Throughout the entire process, she never missed a beat and really did work to get us what we were looking for at the price we wanted. One month later-- I couldn't be happier in my decision to purchase my new Toureag!! Love the vehicle and it really does live up to (and exceed) every expectation I had. Overall, I'd give my experience at Lindsay a 10 out of 10 and hope that, based on this review, I can send some more business their way. Cheers! :) More