Lindsay Volkswagen of Dulles
Sterling, VA
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I was in a tough situation where I totaled my leased 2011 Jetta. VW Credit gave me the insurance money to buy a comparable vehicle, but the money was barely enough to buy something comparable. Then I found Jetta. VW Credit gave me the insurance money to buy a comparable vehicle, but the money was barely enough to buy something comparable. Then I found Lindsay VW and found a Jetta SE with lower miles and more features for LESS money! Too good to be true, right? Wrong! Charles was extremely professional and VERY helpful. He held the car for at least a week while we got the money from VW Credit after they got it from the insurance agency. He could have sold it to any of the other customers who inquired about the car, but he had the compassion to hold off and sell it to me since I was the first to talk to him about it. That's not something you can say about most salesman. Thank you Charles and thank you Lindsay VW. More
Eric was a pleasure to work with. He listened to our needs, gave a lot of helpful information and kept the conversation friendly. Our car was not available on the lot and Eric was able to bring one to t needs, gave a lot of helpful information and kept the conversation friendly. Our car was not available on the lot and Eric was able to bring one to the dealership within a few days. He was available to answer questions and help us with every step of the purchase. More
very friendly and overall great service. Will definately return again for service and eventually another vehicle. Would recommend this dealership to anyone looking for a VW. return again for service and eventually another vehicle. Would recommend this dealership to anyone looking for a VW. More
I purchased a new Passat TDI SEL. There was a three month wait. Mr Monteverde kept me up to date throughout that time. He was a gentleman from start to finish. Customer service can be a matter of pr month wait. Mr Monteverde kept me up to date throughout that time. He was a gentleman from start to finish. Customer service can be a matter of practiced protocol. For Mr Monteverde, it is second nature. He projects an obvious professionalism but he also treated us like you assume he would want to be treated. I've never made the effort to fill out an online rating before but I really felt like Mr. Monteverde deserves it. They say you are especially pleased as a customer when service exceeds your expectations. We were delighted. This guy is good. More
The service was excellent and fast. In our first visit to the dealer we were cordially received by James who gave us a great test drive. Thank you James!! Then on the online follow up we met Harry Vannie who the dealer we were cordially received by James who gave us a great test drive. Thank you James!! Then on the online follow up we met Harry Vannie who was extremely helpful, friendly and very good with numbers. Our overall experience was wonderful and that's is why they deserved this rating. More
My name is Jordan Price and my friend Chris and I each purchased a 2012 Touraeg. Tom Horton was great to work with and made the process very easy. Tom provided a lot of useful information regarding all t purchased a 2012 Touraeg. Tom Horton was great to work with and made the process very easy. Tom provided a lot of useful information regarding all the features and capabilities of the vehicle. I would certainly recommend Tom and Lindsay VW to any of my friends, family or co-workers interested in buying a VW. Thanks Tom and Lindsay VW for making this an enjoyable purchase. More
This is the 3rd VM that my wife and i have purchased from this dealership over the past number of years, and we have ALWAYS had a great experience. Furthermore, we recoommend this dealership due to their ex this dealership over the past number of years, and we have ALWAYS had a great experience. Furthermore, we recoommend this dealership due to their execellent customer service in the service department. They are very accomodating with early hours, very professional, thorough, and quick. Great dealership! keep up the great work! More
Very good customer service and very friendly. Could be reached very fast. Documents of the vehicle are complete and ready to review. I would recommend this dealer to my friends. reached very fast. Documents of the vehicle are complete and ready to review. I would recommend this dealer to my friends. More
Lisan Rahman is the sales person that helped me find my Volkswagen cc. I had tried other dealerships and no one was as informative, honest, and straight forward as Lisan. I highly recommend everyone to c Volkswagen cc. I had tried other dealerships and no one was as informative, honest, and straight forward as Lisan. I highly recommend everyone to choose Lisan to help you with their next purchase. He was very helpful in breaking down every step, he is always available to answer all my questions even now after my purchase. I was treated as though I was a part of his family. More