Lindsay Volkswagen of Dulles
Sterling, VA
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I work in sales and have certain expectations when it comes to customer service.Julio was very professional and courteous as well as friendly and personable.After our first visit to the dealership I corr comes to customer service.Julio was very professional and courteous as well as friendly and personable.After our first visit to the dealership I corresponded via email with Julio, and he always replied promptly to my emails.His excellent customer service is what made me decide to buy from him.I will recommend Julio to friends and family and to my own customers! More
I've known Trent for years. When my car died, he was the first person I thought to call. I knew he'd be knowledgeable and efficient. He really made the experience quick and stress free. He also got me the b first person I thought to call. I knew he'd be knowledgeable and efficient. He really made the experience quick and stress free. He also got me the best deal he could, I'm extremely satisfied with the price I ended up with. More
Lisan is a beast! He was very knowledgeable of his vehicles. I gave him little ideas of what I liked and in return he put me in a brand new vehicle I absolutely love!! vehicles. I gave him little ideas of what I liked and in return he put me in a brand new vehicle I absolutely love!! More
Lisan was wonderful to work with. He answered all of our questions, was willing to go above and beyond and he was incredible knowledgable about the cars. We were interested in a car that he did not have on questions, was willing to go above and beyond and he was incredible knowledgable about the cars. We were interested in a car that he did not have on the lot. He immediately jumped on the computer, found us the car we were looking for, made a few phone calls and had the car on the lot in a matter of days. Once we had the car in our possession, Lisan took the time and walked us through all the features of the car, even though it was already past the end of his workday. I would recommend working with Lisan, no matter if you are new to buying a car, or have gone through the process many times. More
Joe was very helpful and friendly from the very beginning. He worked very hard to make sure I was satisfied with my purchase, and his follow through was great. Please DO NOT put me on a mailing beginning. He worked very hard to make sure I was satisfied with my purchase, and his follow through was great. Please DO NOT put me on a mailing list. More
Purchased used are from Lindsay a few years ago, was a good experience so we went back to buy a new car and ended up buying 2 new cars. Rezaul was great to work with. Would highly recommend him to my fr good experience so we went back to buy a new car and ended up buying 2 new cars. Rezaul was great to work with. Would highly recommend him to my friends and family. More
This was my best car buying experience ever!! From the moment that I stepped into the dealership I was greeted with the utmost level of customer service, professionalism and care. Lisan was my salesperson moment that I stepped into the dealership I was greeted with the utmost level of customer service, professionalism and care. Lisan was my salesperson who answered all of my questions and returned phone calls quickly. He went over the details of the car and worked with me in making sure I was happy with the decisons I was making in choosing between the basic model and a luxury package. Once I made my decision I was handed over to Kenny in finance to help me work through the numbers. He was helpful in explaining how the lease process worked (since this was my first lease). I felt very much at ease as a woman making this decision on my own knowing that they were both very genuine and honest with me. Upon taking delivery Harry was sent to help program my bluetooth and make sure that I was familiar will all of the features. I could not be happier with my experience at Lindsey, I will definately be recommending them to all of my friends and family. This dealership is grade A! Thank you for everything. More
Clyde was very friendly and professional and I would definitely recommend him to anyone looking for a used car in the area. My only complaint about the dealership, in general, is that they should tell y definitely recommend him to anyone looking for a used car in the area. My only complaint about the dealership, in general, is that they should tell you what all the dealer, titling, registration, etc. fees that will be tacked on to the final sales price of the vehicle... it would have been better to provide that information upfront rather than as I was sitting down to sign the financing paperwork. Otherwise, the dealership was great and I appreciated the no-pressure attitude as soon as I walked in the door. More
Dealing with Lindsey Volkswagon in Sterling Virginia was one of the best experiences I've ever had in an otherwise "dog eat dog" car selling business. The staff was courteous, knowledgeable and assertive .. one of the best experiences I've ever had in an otherwise "dog eat dog" car selling business. The staff was courteous, knowledgeable and assertive ... not aggressive and most importantly, not condescending to me as a woman buyer. This dealership is top notch. More
Lisan went far beyond the effort typically made by a salesperson to find us the Tiguan we were looking for at the price we thought was reasonable. He's easy to work with, is relatively low-pressure, an salesperson to find us the Tiguan we were looking for at the price we thought was reasonable. He's easy to work with, is relatively low-pressure, and extremely responsive. He uses "modern technology" like texting to fit into our lifestyle. We would recommend him with five (of 5) stars to anyone looking to buy a VW in the Washington, D.C. metro area. More