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Lindsay Volkswagen of Dulles

Sterling, VA

4.8
1,613 Reviews

22455 Lindsay Cars Court

Sterling, VA

20166

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Showing 1,613 reviews

June 18, 2017

Great experience The sales man and the dealership overall were very helpful and friendly. The experience was fast and easy. There were no problems during my visit. I w More

by Coffe4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Thomas, Raj Mishra
June 12, 2017

In and out in under 4 hours My husband and I originally contacted Christian about a used truck. We were also looking to replace our van, so once we arrived at the dealership we More

by VYKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Sandobal, Blake Curtis, Jerry Holloway, Najeem Salimi
June 12, 2017

Got 2 cars for (a) change The buying experience was straight forward and smooth, buying 2 cars took a bit longer. Got a great deal on 2 cars and Alfonso makes the experience a More

by irobbig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
June 06, 2017

Deb Gonzalez and whole team-First rate I gave this 5 star due to the fact that I went to a dealer who is in the business of VWs!...but although I walked out with a used car (non VW), I will More

by Captain Kurt
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Schiro, Jerry Holloway, Debbie Gonzalez
June 06, 2017

Great Experience with Bob Derby at Lindsay VW I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a dies More

by dano1475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Derby
June 02, 2017

Shady Sales I placed a $500.00 deposit on a New 2015 VW Passat TDI SEL Premium on 25 November 2016 to purchase the car when the VW Diesel issue was resolved and t More

by TDI
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Charles , Clinton Kliegel
Jun 05, 2017 -

Lindsay Volkswagen of Dulles responded

We sincerely appreciate your feedback and apologize for any confusion related to your deposit on a TDI. As you may know, the employee who took the deposit is no longer with Lindsay. We are mailing you an additional check to cover potential interest for 6 months on your refunded deposit. Please call or email me if there’s anything I can do to help. Jerry Holloway, General Manager, 703.880.8080, jholloway@lindsayvw.com

Jun 05, 2017 -

TDI responded

Mr. Holloway, Thank you for the response. As a company, you should be responsible for your employee’s actions. Who took my deposit should not matter. I was given a Lindsay buyers order with the VIN of the vehicle. I just don’t understand how you sold the vehicle if it was already tagged and had a deposit. How did you account for the deposit money? The other thing that bothers me is the deceit in handling the issue. Your people knew the car that I originally selected had been sold. Then again on Friday, 02 Jun 2017, they lied again about the availability of the other vehicle. I wasted my time driving to your dealership twice last week.

June 01, 2017

Excellent Service Alfonso provided excellent service when I purchased my VW. He was able to easily handle the challenges of working remotely as I was out of state. I wo More

by Jim-NY
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
May 27, 2017

All the way from Ohio! My son, who lives in Virginia, brought us into the dealership because of the large inventory of Alltracks, certainly more than we had locally in Ohio. More

by Wizzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
May 24, 2017

Golf R Best car buying experience! Mariya was fantastic! Rebecca at finance department was also great. Very easy with none of the usual car buying hassel. Wo More

by GolfR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariya Dimitrova
May 21, 2017

Raj is the best!!!! Bought a golf r from Lindsay, great customer service, they worked really hard for me. Raj Mishra was the best. Rebecca and Brian Thomas in finance More

by guilo79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca from finance, Brian Thomas, Raj Mishra
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