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Lindsay Volkswagen of Dulles
Sterling, VA
1,605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 03, 2017
Used Chevy Silverado Got a great deal on a nice used Silverado from these guys. Polite, professional and rapid service from Sales Representative Bob Derby clear thru to fi Got a great deal on a nice used Silverado from these guys. Polite, professional and rapid service from Sales Representative Bob Derby clear thru to financing. Will surely buy from again and refer others their way. More
by Manassas Home Improvement Inc
Employees Worked With
Bob Derby, Brian Thomas, Clinton Kliegel
Helpful February 02, 2017
Raj and Lindsay VW are awesome! Went in to browse their used car inventory. I was met by Raj in the parking lot who encouraged us to come inside to look so we didn't freeze to death. Went in to browse their used car inventory. I was met by Raj in the parking lot who encouraged us to come inside to look so we didn't freeze to death. He spent the next few hours with us comparing cars until we were the last customers in the building. It was refreshing to have someone treat you like a human being instead of just another sale. He really listened to what was important to me instead of just trying to tell me what I wanted to hear. We ended up back at Lindsay VW after trying a few other places only to find a few of the cars we had previously looked at were sold. Raj really went above and beyond to help us find some more cars all over again. I honestly ended up with way nicer a car then I thought I could afford. He was respectful, patient, and very knowledgeable. If you're in the market for a new/used car, I can't recommend Raj and Lindsay VW enough. More
by tdaid
Employees Worked With
Brian Thomas, Raj Mishra
January 30, 2017
Poor Service Experience, Last visit! I own a 2008 Rabbit that I bought from another dealership in MD but live in VA. I've had two other bad service department experiences at Lindsay which I own a 2008 Rabbit that I bought from another dealership in MD but live in VA. I've had two other bad service department experiences at Lindsay which lead me to start going to another dealership service department but due to convenience I decided to bring my car back to Lindsay for this year's VA Emission and Safety checks. My wife was called by the service department and was told that the total cost would be $1900 however, the individual amounts did not equal $1900. When I called and spoke with the service department rep he told me another price and that he would work on the price for me. When I went to pick the car up 4 days later the amount for one of the items (throttle reset) was approx. $40 higher than what he told me over the phone. When I mention that, he walked away and a few minutes later came back with a different final bill. I was annoyed but decided to pay the almost $1700 for my car and get on with the rest of my day due to other plans. That evening we got in car after it sat for about 6 hours and the check engine light came on again. We drove straight to the dealership but the service department was closed. We called and were told by the operator that a service manager was still there but when we were transferred we got another gentleman who said no managers were available but he took a message for the manager to call us back and as of writing this review NO manager has ever called us back. We dropped the car off the following day and were told we would have to wait until Monday for someone to take a look at the car until another service department rep stepped up and suggested that it might just be a lose wire from the previous service and had someone take a look. After waiting for about 10 mins we were told that it was the same problem that was fixed just a few days earlier. Having other plans we decided to leave the car and were told that we would be called on Monday. My Wife waited all day for the call and no one from the dealership called all day so she decided to call at 4:30 and had to leave a message and wait for the service department rep to call her back. When she was finally called back the rep told her that the same item was not working and that they could clean it for around $120 and if that didn't work, that it would need to be replaced and the cost for that would be around $700 but they won't know until cleaning the part first. He then mentioned a new problem that would cost around $500 but said if it were his car he wouldn't take care of it at this time. We have been jerked around now four times by this service department’s obvious lack of respect for us and will never purchase a car from this dealership nor take our car here again for service. I would rather drive the 50 miles to the dealership the car was purchased from that values my business than Lindsay. More
by Uma@2012
Employees Worked With
Not sure the reps last name, but his First name is Matt.
January 26, 2017
GREAT Experience with Lindsay VW! My experience with Lindsay VW of Dulles has been absolutely OUTSTANDING! My salesman Alfonso Monteverde is knowledgeable, kind, thorough and detailed My experience with Lindsay VW of Dulles has been absolutely OUTSTANDING! My salesman Alfonso Monteverde is knowledgeable, kind, thorough and detailed. I had an appointment when I came in to purchase my new vehicle and arrived a few minutes early. Alfonso was there ahead of schedule and answered every question I had. He searched the inventory to find exactly what I wanted and made me feel like a real VIP. When we got to the finance team, they were courteous and forthcoming. There were no surprises, no gotchas, no games. I walked away with the car that is perfect for me! The service team was great both the night I got the car and when I stopped in to ask a question. They even washed the my new ride after several days of rain! I love Lindsay VW and hope to be a return customer in the future! More
by Jeanine Arnett
Employees Worked With
Alfonso Monteverde, Glenn Rumingan, Brian Thomas
January 26, 2017
Excellent experience! Working with Raj to buy a new GTI was a pleasure. He was attentive, honest, and helpful. He made the process fast and easy. He is knowledgeable and wa Working with Raj to buy a new GTI was a pleasure. He was attentive, honest, and helpful. He made the process fast and easy. He is knowledgeable and wants you to make informed decisions. Once we were done, he even showed us how to use Apple Car Play. I talked to many salespeople and Raj was by far the best to work with. More
by HappyCustomer
Employees Worked With
Brian Thomas, Raj Mishra
January 25, 2017
Excellent care from Sri Krothapalli Sri worked a minor miracle for us dealing with us in finding the car that *exactly* matched my daughter's requirements. We came back for another car f Sri worked a minor miracle for us dealing with us in finding the car that *exactly* matched my daughter's requirements. We came back for another car for her brother shortly thereafter! Sri dealt with both deals efficiently and very politely. V happy to recommend. More
by sd69
Employees Worked With
Sridhar Krothapalli
January 22, 2017
Linsdey VW Is an amazing place. With amazing people. My very first New Car. I got a 2017 VW Jetta and it was the best experience of my life. Thanks To Bob who was so helpful and went above and beyond to My very first New Car. I got a 2017 VW Jetta and it was the best experience of my life. Thanks To Bob who was so helpful and went above and beyond to help me and make sure i was happy. The friendliness of the dealer5was awesome everyone was so nice amd helpful. I will recommend this dealership to all of my family and friends. More
by Tina Cochran
Employees Worked With
Bob Derby, Laura Salcedo
January 21, 2017
Made my experience very easy! I live in SC so buying a car from VA that I had never test drove or actually seen in person normally would seem a bit sketchy. However, this dealershi I live in SC so buying a car from VA that I had never test drove or actually seen in person normally would seem a bit sketchy. However, this dealership made my experience run very smoothly and were very happy to help with any questions or concerns I had. Joe and Blake made this a very easy experience. When I received the car from the transportation company I was thrilled at how perfect it was. It was in better condition than I ever expected. They are a great dealership! More
by BreanaW
Employees Worked With
Blake Curtis, Joe Borak
January 19, 2017
Calm, Patient, Knowledgable & Exuded integrity throughout! After researching and contacting several VW dealerships within a 300 mile radius of McLean, for the past month or so, we elected to visit with Sri @ L After researching and contacting several VW dealerships within a 300 mile radius of McLean, for the past month or so, we elected to visit with Sri @ Lindsay Dulles and we couldn't be more delighted with our choice! Lindsay not only had an expansive inventory, but Sri specifically exhibited a very honest and patient demeanor on the phone and email. And, after meeting him, he did not fail us! Our daughter absolutely adores her new car and we are confident that Sri & Lindsay have created a foundation for a true lifelong relationship!. Thank you all! More
by Robyn L
Employees Worked With
Sridhar Krothapalli
January 16, 2017
Short and Sweet My experience with Lindsay VW of Dulles was excellent. I primarily used email since I was out of town. The price and arrangements were outstanding. My experience with Lindsay VW of Dulles was excellent. I primarily used email since I was out of town. The price and arrangements were outstanding. Joshua Jay made the process quick and easy. He followed up on each detail. Best car buying experience ever!!! More
by Earl T.
Employees Worked With
Joshua Jay, Brian Thomas
