Lindsay Volkswagen of Dulles

Great Experience From Beginning to End! I started my conversation with Stephanie, who I've worked with before, to discuss options for my leased VW. I worked with two sales consultants, Raj a I started my conversation with Stephanie, who I've worked with before, to discuss options for my leased VW. I worked with two sales consultants, Raj and Markell, who were both helpful and got the car I wanted and I got a great deal. Raj was very helpful and was great with communication, setting up a time to come back when my car arrived at the dealership. Laura was excellent and got me through the paperwork quickly and easily. When I turned in my old car, I left my EZPass in the car, and Raj was very helpful in getting me access to the car to get it back. Lindsay VW is a great dealership and I highly recommend it! More

Alfonso Monteverde hands down best salesman at Lindsay VW!! I have been coming to Lindsay VW for over 5 years. Every time I come in I am treated like a VIP. Every person in the dealership is personable, kind, u I have been coming to Lindsay VW for over 5 years. Every time I come in I am treated like a VIP. Every person in the dealership is personable, kind, understanding and willing to work with you. Alfonso gives 110% to every client. He answers all of your questions, makes sure you understand all of the features of the car, works tirelessly to get the deal done. Make sure to ask for Alfonso!! I never feel pressured when I am at Lindsay VW. If you are looking for excellent customer service this is the place to purchase or lease a car. I highly recommend this dealership. Jerry the GM is awesome! More

great Experience and easy! Two weeks ago I went to this dealer looking for a Tiguan 2017. I loved the service and the warmth with which Alfonso made the purchase a good experien Two weeks ago I went to this dealer looking for a Tiguan 2017. I loved the service and the warmth with which Alfonso made the purchase a good experience. His honesty in explaining things to me exceeded my expectations. the best dealer in the area and definitely the best sales person. More

Buy from here! Everyone at Lindsay VW is wonderful. We came in on a Sunday before closing and they treated us like we mattered. I would like to personally like to Everyone at Lindsay VW is wonderful. We came in on a Sunday before closing and they treated us like we mattered. I would like to personally like to thank Raj (salesman) and Marc ( sales manager). You guys care about your job and it shows! More

Great Experience at Lindsay I purchased a Certified Pre-Owned Jetta SE from Simon Chu and everything went as smooth and seamlessly as you could hope for. The entire car-buying ex I purchased a Certified Pre-Owned Jetta SE from Simon Chu and everything went as smooth and seamlessly as you could hope for. The entire car-buying experience, from trading in my old vehicle to driving off the lot, was fantastic. Great customer service, nice facilities, and transparency throughout the whole process. Overall I had an incredible experience and would highly recommend Simon and Lindsay to others. More

PLEASANT HASSLE FREE EXPERIENCE Very professional from initial contact to delivery. Our salesman,Josh Pidek was very accommodating and patience. The whole dealership exudes a very in Very professional from initial contact to delivery. Our salesman,Josh Pidek was very accommodating and patience. The whole dealership exudes a very inviting an pleasant atmosphere to conduct business. They kept their work in all aspects of the transaction promised. Paul Boots in service addressed our concerns as well as the Used Car Manager. WE didn't buy the first day but the follow up from Josh was perfect, not to intrusive, no too light. In summary they did everything right. Keep up the good work...THANKS!!!... More

Had a great time with Simon Chu in buying my RAV4. Simon is so friendly and his customer service was superb. Thanks and God bless you. in buying my RAV4. Simon is so friendly and his customer service was superb. Thanks and God bless you. More

Great job, again Simon and Lindsay Team! I just acquired a 2017 Jetta SE from Simon Chu at Lindsay VW--my second time working with him in three years when I got my CC. Simon was tremendous at I just acquired a 2017 Jetta SE from Simon Chu at Lindsay VW--my second time working with him in three years when I got my CC. Simon was tremendous at all points of the sale cycle, from the first I called him to figure out conceptually what I wanted in a new car to detailed set up of favorites in the sound system and and phone set up right before I drove off. In fact, it doesn't seem like a sale with Simon, and the rest of the staff at Lindsay, all of them. It feels like--and is--a relationship. I couldn't have been happier with this experience again. Bravo! More

Absolutely the worst WORST service experience EVER Today I dropped off my 2015 GTI which was purchased new from Lindsay April of last year. The vehicle had thrown a check engine light and started runni Today I dropped off my 2015 GTI which was purchased new from Lindsay April of last year. The vehicle had thrown a check engine light and started running in limp mode. I was not so happily greeted by Mr Herman who seemed like it was a hassle to have to do his job and write my service order. After the vehicle went back into service two hours later Mr Herman advised me cylinder 2 had lost compression and I would be put in a loaner while the vehicle was looked at further. While getting some belongings from my vehicle I happened to see the technician who was servicing my vehicle. I said it sounds bad according to Mr Herman at which point the tech said he had pulled the #2 spark plug and coil pack but had not trouble shot compression or other concerns past that point. Visibly seeing the plug and coil on the engine cover both appeared normal and intact and no mention of a failed plug. I left the vehicle around 2:30 and later received a call from Mr Herman at 5:30 saying a piece of plug porcelain was in my cylinder and the plugs were not VW and I would be charged $400 dollars as warranty would not be in effect. My first concern was I did not authorize any billable work..secondly when questioned I was threatened my warranty would be flagged and I had to pay the service charge as the plugs were already installed. It so happened to be a coincidence while my vehicle was in the shop a recall was performed on a suction pump within the gas tank. When I questioned the service a second time and asked for copies of the printed scan I was told copies would not be provided as this was proprietary documentation...Mr Herman continued his warranty threats stating my vehicle was decatted and modified with a cold air intake. He said if he had to dig deeper this information would be supplied to VW and my warranty would certainly be voided. Mr Herman didn't realize my vehicle had a catalytic converter and continued his threading rhetoric telling stories about people having vehicles impounded and going to jail... Update: After paying for new plugs my vehicle is still getting check engine lights and running rough. The thought of returning to this dealer and being threatened and strong armed into paying for more unnecessary services is too much, my next course of action will be contacting consumers affairs and the manufacturer in order to get service and compensation for this horrific experience. Avoid this service advisor at all costs, Not only will I never purchase another $30,000 dollar vehicle from this dealer I will recommend any and everyone I come in contact with to do the same. More

Best dealer I have ever worked with! An exceptionally run dealership! Everyone I worked with was professional and knowledgeable. The information session about the TDI settlement was very An exceptionally run dealership! Everyone I worked with was professional and knowledgeable. The information session about the TDI settlement was very informative. I will definitely recommend this dealership to my friends. Thank you, Jerry, Rajesh, and Brian. More