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Lindsay Volvo Cars of Alexandria - Service Center

Alexandria, VA

4.4
129 Reviews

129 Reviews of Lindsay Volvo Cars of Alexandria - Service Center

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July 12, 2022

Everyone was polite, professional and very helpful. I appreciate the communication throughout the whole process, fair pricing and the amenities provided to the customers (beverages, space, transportati More

by Cgolden2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 12, 2022 -

Lindsay Volvo Cars of Alexandria responded

Thank you for taking the time to share your positive comments about your recent service visit. We are so pleased that the various amenities were beneficial to you and made you stay with us more comfortable. See you again soon!

July 07, 2022

Great service in a timely manner. Our service person explained everything that was needed and helped us to determine what we could afford to do now and what we can plan to repair in t More

by Letitia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenia Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our service person was Charles Amanpanga
May 10, 2022

Excellent service. Daniel is great. 1st class service. Excellent Quality Control. Returned the vehicle before promised. Did all of the work to the highest standards. Sh More

by frank.nixson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenia Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schirmann (5 stars)
May 11, 2022 -

Lindsay Volvo Cars of Alexandria responded

We wanted to take a moment to thank you for your glowing review of Daniel and the team's efforts to ensure your recent service visit was a positive one! Our customer's confidence in the quality of service they receive is very important to us and we are thrilled to have met your high standards. Thanks again for choosing Lindsay Volvo and we look forward to welcoming you back when the need arises!

April 25, 2022

Customer service was slow, the communication was not great while my vehicle was in their care and what was supposed to take 3-4 hours took longer as they wanted to see if the fleet management company wo More

by BE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Guy’s name was Chris.
Apr 26, 2022 -

Lindsay Volvo Cars of Alexandria responded

BE- Thank you for your review and taking the time to bring this concern to our attention. We appreciate your feedback and are sharing it with the team in order to better our customer service. If your have additional concerns or would like to discuss your visit in more detail please reach out to our Service Director, Sargio Desdunes, at sdesdunes@lindsaycars.com 703-647-8628 Thanks again for your understanding and we look forward to welcoming you back again soon.

April 20, 2022

Lindsay Volvo took great care of me and most importantly my car. They’ve diagnosed problems, repaired and serviced my vehicle. They advised me of future concerns and solutions. In the end my vehicle was c More

by scottmorl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Amapanga
Apr 24, 2022 -

Lindsay Volvo Cars of Alexandria responded

Our Lindsay Volvo Team is thrilled to have assisted you on your service recent visit! Getting our customers safely back on the road is a top priority and we are pleased you choose Lindsay for your service appointment. Thank you and please reach out whenever we can be of assistance!

April 15, 2022

The service personnel are always friendly and helpful! I would recommend the dealership for both service and purchasing. More

by Carbuyerjke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenia Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Apr 24, 2022 -

Lindsay Volvo Cars of Alexandria responded

Thanks for the recommendations and your continued support of Lindsay Volvo! We are pleased to have earned your 5 star rating!

April 12, 2022

Great experience and great service! Although sometimes the wait is long and there are no loaners available, the waiting area is comfortable. More

by Janicemontgomery03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schermann
Apr 24, 2022 -

Lindsay Volvo Cars of Alexandria responded

Thank you for choosing Lindsay Volvo for your service needs and understanding the shortage of loaner vehicles. We are pleased you enjoyed the waiting room as well!

April 04, 2022

Excellent service! Appreciated fitting us in on last minute cancellation. Charles provided 1st class service More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 24, 2022 -

Lindsay Volvo Cars of Alexandria responded

Steve- Thanks for the first class review about Charles and the team fitting you in!

March 30, 2022

I've had a wonderful relationship with Lindsay Volvo's service department! Dan Shurman has kept my V-60 wagon in top shape for over 100,000 miles! I recommend them for friendly, professional service. More

by juliaferrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shurman
Apr 24, 2022 -

Lindsay Volvo Cars of Alexandria responded

Thanks for the great comments about Dan and our team keeping your V-60 in top shape!

February 28, 2022

Very pleased with the maintenance service provided to my XC60 provided by the service department at Lindsay! Charles Amapanga and staff were excellent! Minimal time in the shop and back on the road with a More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Amapanga, T. Snead
Apr 24, 2022 -

Lindsay Volvo Cars of Alexandria responded

Thanks for the great feedback about your recent service visit with Charles and the team!

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