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Lindsay Volvo Cars of Alexandria - Service Center

Alexandria, VA

4.4
129 Reviews
Call Service Center (703) 988-6646

129 Reviews of Lindsay Volvo Cars of Alexandria - Service Center

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December 08, 2021

Customer service is friendly, but unreliable. Never called to keep me updated on progress, or when car was finished. Had to call them every time. Frustrating. More

by av8guy80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
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Dec 08, 2021 -

Lindsay Volvo Cars of Alexandria responded

Thank you so much for taking time out of your day to share your experience with us. This is unusual as we believe in attentive and professional customer service. We would like the opportunity to discuss this with you, please contact us at your earliest convenience. Sincerely, Sargio Desdunes- Service Director sdesdunes@lindsaycars.com 703-647-8628

Helpful
November 26, 2021

They were concerned and engaged throughout the challenge. They kept me informed, not only the service professional (Charles) but also the salesman (Gus Debb) who leased me the Volvo over 2 years ago. To me More

by Redleg!
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles in Service Department
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Dec 02, 2021 -

Lindsay Volvo Cars of Alexandria responded

Your 5 Stars and high praises of Gus and Charles is much appreciated as we do greatly value our professionalism towards customers. We look forward to continuing to serve your automotive needs in the future.

Helpful
November 23, 2021

Professional service from staff who interacted with me. Elizabeth Quintana was very helpful in getting my car serviced. More

by Baje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Quintana
Report | Print
Helpful
November 21, 2021

Good service and sales people. Friendly, attentive, and listen to the customer.Will continue to use. More

by j.varyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Amapanga
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Nov 23, 2021 -

Lindsay Volvo Cars of Alexandria responded

Thank you for the 5 star rating and kind words. We appreciate your business.

Helpful
November 05, 2021

Provided excellent and prompt response to Virginia state Inspection request. Cordial staff with excellent waiting room More

by tatumtenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin &
Report | Print
Nov 08, 2021 -

Lindsay Volvo Cars of Alexandria responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

Helpful
October 30, 2021

Great service - great advisor - on time and fast. Very easy to set up an appointment! More

by humus_nervier_0z@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles in service
Report | Print
Nov 03, 2021 -

Lindsay Volvo Cars of Alexandria responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

Helpful
October 28, 2021

always great service…timely, friendly, proficient!can always great service…timely, friendly, proficient! can schedule appointments online - professional Volvo service with care - overall good experienc More

by dmicocci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Quintana, Kevin Dean, Danny Kreps
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Nov 03, 2021 -

Lindsay Volvo Cars of Alexandria responded

Thank you so much for taking time out of your day to share your experience with us. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.

Helpful
October 20, 2021

Professional service always. Friendly people. Never had any issues at this Volvo establishment. Very clean and neat waiting area. More

by Lisa B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenia Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Quinta
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Nov 03, 2021 -

Lindsay Volvo Cars of Alexandria responded

Thank you for the 5-star rating! We hope you'll consider us again in the future with your automotive needs!

Helpful
October 16, 2021

Great service friendly staff prompt service service as well. I had a new key programed More

by Donald Curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Flores and Charles
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Nov 03, 2021 -

Lindsay Volvo Cars of Alexandria responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future!

Helpful
October 11, 2021

Courteous staff from scheduling through retrieving my car. Lindsay addressed everything I asked them to, plus a recall item I wasn’t aware of. More

by Greta the Wagon
Recommend Dealer
Yes
Employees Worked With
German Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Amapanga
Report | Print
Nov 03, 2021 -

Lindsay Volvo Cars of Alexandria responded

Thank you so much for taking the time to rate your experience with us! We hope to see you again.

Helpful
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