Lipton Toyota

I was forwarded to this dealer after I submitted a credit app via a financial institution. I was told that I was approved, received an email from "a finance person" at the dealer and was called 3 times to co app via a financial institution. I was told that I was approved, received an email from "a finance person" at the dealer and was called 3 times to come in and meet with him & his sales guy, and just pick a car from the lot and drive home. On the date & time I visited they were both not there. Another sales person said "he works with their dept" and wanted to help me. First he insisted that I fill another credit app, even though the dealership had one on file from just 4 days ago. Even though I wasn't comfortable getting my credit run again (which wasn't extremely good to begin with), I went ahead. After that point I was literally pushed in to buying a "pre-owned" instead of a new car. Later I learned that the people & dept I was sent to only dealt with used cars and I was repeatedly told that buying a brand new car wasn't such a good idea, due to the depreciation etc. Way to make sales - tell your customers that it is wrong to buy a new car. I am fully aware of depreciations & residual values etc. I just didn't want a 2-3 year old model just to save 20% from the cost. If I didn't have a trade-in, I'd have gone the pre-owned route but I had done my homework before I walked in the dealership... After that I was told that my current trade in would bring in %40 less than what I estimated (black book/blue book trade-in values). I asked them why this was, and I was told that the car had "airbag deployment (accident)" in it's carfax history. I should have realized this was a trick when they asked me if I bought my previous car from them and/or if I was the original owner. They were hoping that I was dumb enough not to check the carfax history when I was buying my current car. I told them that I knew for a fact that my current car had a clean history & demanded to see the carfax report that they have just received. The sales guy disappeared, came back 30 seconds later and said "sorry you're right, the carfax person was talking about somebody else's car, not yours, your car has no accidents". Whoop my trade-in value goes up to where it should have been in the first place. A dishonest trick to lower my trade-in value... Talking further, I kept asking to get the out the door price on a base model Camry with automatic transmission and no other options. I was told twice that the car was $25,000 plus taxes, fees, plates etc... In reality that car has an MSRP of $22,000 and invoice price of $20,000. I know people who have purhcased the same car for $20,500, cash, after all fees & taxes. Right there from my phone I went to Toyota's website, showed the pricing of $22,000 and asked where the $3,000 difference was coming from. Apparently, the $3,000 is the cost for the labor to put the car together... Who knew Toyota Camrys were really kit cars, shipped in small plastic bags from Japan, and the good people at Lipton Toyota assembled the whole thing bit by bit, right here in Oakland Park, Florida. Later I was told that the $3,000 was ADM (Dealer Profit) but was assured "Oh don't worry, we won't charge you that anyway"... Starting the minute I walked in the door, I relayed crystal clear that I was an educated customer, who had done his homework, knows a lot about the car, options, prices, warranties etc, had approximately 50% of the car's cost in down payment & trade in, would have no problem securing financing from my credit union or pay in full if needed yet I was still treated like an idiot and had every cheap trick in the book thrown at my face... Even though Toyotas had some safety issues in the past few months, they are still popular cars that literally sell themselves. Had I bought another Toyota from Lipton, it'd have been my 4th one. I'll buy another Camry in the next few days, just in no way on xxxx from Lipton Toyota... More

Lease a car from Lipton 2009 Carola. The head lamp went out. We went there on a Saturday at 3 PM and were told they are closed. The web site says open till 4pm- Wasted my afternoon. Went back for the same out. We went there on a Saturday at 3 PM and were told they are closed. The web site says open till 4pm- Wasted my afternoon. Went back for the same thing at a later date. Car went in service came back OK. Had the car for 2 days and the light burn its wires around the light bulb socket. They admited to me there was a loose bulb. So instead of inspection of the socket and wires to trouble shoot. They placed the buld back in the hole causing a wire friction of some kind and caused this wire burning. I called the Manager and he said just bring it in. So Again I brought it in and they wanted 200.00 for the parts and 200.00 for labor. I believe this should be coverd under warrenty. The car only has 11,100 miles on it. I spoke to customer relations and she went to talk to them. The all agreed asgainst me. I own 2 toyotas and have since 1979. Over a couple hundred bucks and lack of caring and stand by their product - the simply refused to thumb their nose up at you. The service manager writer errased my information from the computer so when I went there to pick up my car there was no record of it. I had to wait and be embarrased at the casheir desk while they laughed at the whole thing that happend. They found the key and gave to me. I asked the service writer were can I find my car, he replyed its out there somewhere. I had to go find it instead of them driving it up to the service doors. More

Marty Pollock is the most arrogant, unprofessional car salesman I have ever met! I have had my share of car's and along with them car experiences. Due to life's circumstances I've had some up's and down salesman I have ever met! I have had my share of car's and along with them car experiences. Due to life's circumstances I've had some up's and down's and unfortunately my credit reflect's that. I had to be reminded several times by Marty of my credit situation and felt as if I was at his mercy in my car buying experience. Not only did I have to ask Marty several times the price of the vehicle I was interested in, but I was asked to put down double what we agreed upon initially by the closing of the deal. When I got through the financing (which was the most pleasant experience, as it was fast and the gentleman I dealt with was extremely professional) I agreed with the finance manager to return with my down payment the following day (signed the promissory note). I was then "hunted" down in the parking lot by Marty and requested to give at least $200 to drive the car off the lot, when I refused it went down to $100, until I advised him if we couldn't resolve the situation without me having to pay anything, I would leave the car and come back tomorrow with my down payment. At that point, Marty advised it would be ok to take the car. But not before making a gesture to his rear-end. If you have "less than perfect" credit, do not patronize this establishment! More

Went to buy a new 4 Runner for cash. Made an offer and told the "Sales Manager" I wasn't interested in paying dealer fees. Eventually Ira was so rude and arrogant when I mentioned other dealers that don't told the "Sales Manager" I wasn't interested in paying dealer fees. Eventually Ira was so rude and arrogant when I mentioned other dealers that don't apply fees he said "enjoy your drive to them". I said excuse me what did you say? He replied same again. With this I walked out. The other sales guy came out and apologized. If you want an experience that is not rude, arrogant and down right unpleasant save yourself some time and money and steer WELL CLEAR of this place. More

LIARS!!!! Bought a used car from them for $12,750. They LIARS!!!! Bought a used car from them for $12,750. They started with an asking price of $13,888. Thought i got a good deal, saving over $1000. Boy LIARS!!!! Bought a used car from them for $12,750. They started with an asking price of $13,888. Thought i got a good deal, saving over $1000. Boy was I wrong. A few days later checked out their online site and saw the car listed for sale, only it was $11,888! Either they hadn't removed it from their website yet, or they put it online AFTER I bought it, to lure prospective buyers in, knowing no such car was available for sale! Either way, they're typical used car salesmen. Don't trust a word they say!! More