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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.2
2,055 Reviews

2,055 Reviews of Lipton Toyota - Service Center

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June 17, 2023

Not all service tech value good customer service. Juan was down right rude and offensive. Took a personal call before he processed my heck out. Would not accept help from his co workers to make me wa More

by LDAVIS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

June 16, 2023

Efficient courtesy on time anxious to assist responsive good follow-up reasonably priced good assistant service manager More

by JCBRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 16, 2023 -

Lipton Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

June 16, 2023

Consistent positive experience both sales and service for the past 29 years. Definitely worth a looking into for your needs More

by KARIMMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob S.
Report | Print
Jun 17, 2023 -

Lipton Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

June 16, 2023

Started off shaky with poor customer service but Nelson the service director saved the day. More

by LauriO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Lopes
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Jun 17, 2023 -

Lipton Toyota responded

Lauri, quality customer service is always our number one priority, and we're happy to hear that Nelson met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

June 16, 2023

Bob, the service manager was great. I came in because the check engine light is on. Turns out it just needed a new gas cap. I appreciate the honesty and integrity, and I will be back. More

by Hisreturn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Stanisich the Service Manager
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Jun 17, 2023 -

Lipton Toyota responded

Thanks, Vincent, for sharing about your experience with Bob here at Lipton Toyota. We appreciate your business and hope to see you again soon!

June 16, 2023

Like the good treatment by Juan! Wait a little longer but understandable with no appointment. More

by zapata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 17, 2023 -

Lipton Toyota responded

Thanks for sharing about your experience with Juan here at Lipton Toyota. We appreciate your business and hope to see you again soon!

June 16, 2023

The service is excellent. My service advisor is great. They are open 7 days a week for service, They even serve free coffee. They will also drive you and pick you up anywhere More

by NMACCOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair Department
Report | Print
Jun 17, 2023 -

Lipton Toyota responded

Thanks for sharing about your experience with Lipton Toyota. We appreciate your business and hope to see you again soon!

June 16, 2023

I am extremely thankful for the service provided at Lipton Toyota where I bought the car and I was always treated very well. wheel balancing was done at the request of manager Andy who was extremely pr More

by Luiz Goldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy at service center
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Jun 17, 2023 -

Lipton Toyota responded

Thank you, Luiz. for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 16, 2023

Outstanding customer service! Alex was just so nice. And Lipton Toyota has a comfortable waiting area. More

by aletawass
Recommend Dealer
Yes
Employees Worked With
Alex
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Jun 17, 2023 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear that Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2023

I initially brought my vehicle in on Wednesday for three things. Only two of the things were remedied. So I brought it back Friday morning along with another issue of a nail in the tire. It took four hours More

by Pathallrealtor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jun 20, 2023 -

Lipton Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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