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Lipton Toyota - Service Center
Fort Lauderdale, FL
1,775 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,775 Reviews of Lipton Toyota - Service Center
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August 19, 2016
Eric Jones was great I had a service advisor named Eric Jones who was great. Explained everything clearly and was helpful with suggestions while taking my situation into c I had a service advisor named Eric Jones who was great. Explained everything clearly and was helpful with suggestions while taking my situation into consideration. Amazing young man. Great asset to the Toyota fabric. More
by Kaboom
Employees Worked With
Eric Jones
Helpful July 02, 2016
Nirvana I was able to conduct my business while waiting for my car to be serviced. Friendly people, attentive staff and comfortable waiting area were everyt I was able to conduct my business while waiting for my car to be serviced. Friendly people, attentive staff and comfortable waiting area were everything I needed to not miss a best on my busy work day. More
by ROC
Employees Worked With
Lucky, Nelson Lopes, Andrew Batiste, Robert Stanisich
April 19, 2016
Worst Dealer in Broward county Do not go near this dealer, especially if you have car problems and you are a woman. I experienced the worst harrasment I have ever had at a car deale Do not go near this dealer, especially if you have car problems and you are a woman. I experienced the worst harrasment I have ever had at a car dealer. I repeat if you have car troubles and you happen to be a woman do not go near this dealer, if you are a man be cautious too. They use fraudulent practices, I have never ever seen this before, ever. More
by Patricia
Employees Worked With
JR Merritt
April 14, 2015
After been multiple time at the service desk, I select Eddie because from the first contact, he has provide with all the answers to my questions related to my 2014 Rav4. He always has courteous and friendly... because from the first contact, he has provide with all the answers to my questions related to my 2014 Rav4. He always has courteous and friendly... He keep me inform about the progress of the work done, and take me to the cashier to clear all my records. thanks Eddie More
by Luis & Nelcy
Employees Worked With
Eddie Arencibia
February 25, 2015
Eric Jones and Lipton Service Department recommendation. Since I have purchased my Toyota Prius in Lipton in October 2008 I am servicing it with Eric. He is professional, knowledgeable, attentive to the cus Since I have purchased my Toyota Prius in Lipton in October 2008 I am servicing it with Eric. He is professional, knowledgeable, attentive to the customer needs and always answers my questions and concerns. I highly recommend Lipton Service Center to Toyota Owners in South Florida. More
by MyPrius2009
Employees Worked With
Joe Richards, Eric Jones
November 02, 2014
Charles Holland I had three recalls on my Toyota,Liton had my car for over four hours and did nothing my window was not working and remaind down.Lipton told me it was I had three recalls on my Toyota,Liton had my car for over four hours and did nothing my window was not working and remaind down.Lipton told me it was not the master window switch that was under recall. Lipton told me the two other parts was broken and told it would be six hundred and fifty dollars.I new that was a lie so I bought a window switch from Lipton for dollars.I went to my mechanic he put the window up and told me the master was the problem, I spent 2 hundred and 40 dollars at Auto Zone.My mechanic installed it for 60 dollars.I went back to Lipton to return the unused window switch,I was told I cant return the part because it was electrical part wen auto zone and other part stors would.Lipton manager Scott was unprofessional.I would give them negative five stars if that was passable. More
by 964.big.charlie
Employees Worked With
Bradley Kirker
February 03, 2014
THIS DEALERSHIP LOVES SENDING OUT "BAIT AND SWITCH" TYPE FLIERS IN THE MAIL AND LOYALTY TO LONG TERM CUSTOMERS IS NON EXISTANT. THE SALESMEN ACTUALY FIGHT WITH EACH OTHER AND THE BUYING PROCESS SWITCH" TYPE FLIERS IN THE MAIL AND LOYALTY TO LONG TERM CUSTOMERS IS NON EXISTANT. THE SALESMEN ACTUALY FIGHT WITH EACH OTHER AND THE BUYING PROCESS IS UNCOMFORTABLE. I HAD TO GO TO TOYOTA CORPORATE TO REMEDY WHAT SHOULD HAVE BEEN A SIMPLE WARRANTY FIX. THE OWNER OF LIPTON COULDN'T HAVE CARED LESS. HE ALSO TRIED TO CLAIM CREDIT FOR CORPORATE SENDING ME A CHECK TO COVER MY COSTS. HE WAS THE REASON I HAD TO CONTACT TOYOTA CORPORATE! THERE IS A BRIGHT SPOT AND THE ONLY ONE THAT I HAVE FOUND. SERVICE MANAGER SEAN KESSON. HE HAS GREAT PEOPLE SKILLS AND IS TOP NOTCH OVER ALL. HE UNDERSTANDS HOW TO SPEAK TO CUSTOMERS....HE SHINES IN A PLACE WITH FEW SHINIG AREAS. (THE SHUTTLE SERVICE BACK TO WORK IS ALSO NICE.) I SEE MR. KESSON FOR MY DEALER REQUIRED WORK, NOW AND IN THE FUTURE. EVEN WITH THE TWO NEW VEHICLES THAT I RECENTLY PURCHASED ELSEWHERE. LIPTON CAN THANK MR. KESSON FOR EACH AND EVERY DIME THAT I GIVE THEM. More
by ZEROPILOT
December 30, 2013
I have 2013 Camry hybrid I took my car to this dealer service because I got a recall letter. I had to wait almost 15 mins to talk to the service advisor named Eddie when other advisors didn't have any c service because I got a recall letter. I had to wait almost 15 mins to talk to the service advisor named Eddie when other advisors didn't have any customers. I asked Robert if I could talk to other advisor instead of Eddie bc he seems to be busy with a customer. Robert said he will help me after he is done sorting his paper which took another 5 mins. I told him I came here bc I had a recall and told him please have my car go through a car wash after the service is done. After the car was done, Eddie calls me on the phone and said my car is ready and is out in the front. From my past experience with any service dealers, the advisor finds you in the waiting area and explain what they done to the car. I noticed other advisors were coming to the waiting room to talk to the customers but Not him. Maybe this place just calls you on the phone I just don't know. I finally found him and he looked so unhappy and I asked him if the car had been washed and he said he didn't think so and told me it will be about another 10 mins. I told him I specifically requested the car wash and why it wasn't done and he simply said it wasn't wrote up (once again with didn't care attitude). I waited 10 mins and while the car is being washed I noticed the invoice didn't explain what they've done to the car. I had to find him again and asked and he circles the DOT and said this means they replaced the part. I am not a mechanic nor do I work in this industry so how am I supposed to know DOT means the part was replaced? He should have told me what they've done to the car when he handed me the invoice. I shouldn't have to flag him down and ask him. Maybe he had a bad day or stressful day. I had to rate only on the advisor's attitude towards me during my visit since it was recall and I didn't have to pay for the work. The overall experience with the service wasn't bad. They took it in and finished within promised time. I was actually impressed with punctuality. The waiting area was small but comfortable. They even had a concierge kiosk where a nice lady made me a good cup of coffee. I would have given 4 stars for overall experience but had to deduct a star because of my experience with not so friendly advisor. More
by Donaldnatlanta
Employees Worked With
Eddie Arencibia
December 08, 2013
Yarilin G. Was awesome. She observed me walking in and assisted me right away. She was warm and friendly as well. Eric Jones was helpful as well. Thank you. I appreciate her assistance. assisted me right away. She was warm and friendly as well. Eric Jones was helpful as well. Thank you. I appreciate her assistance. More
by cassandraArmstrong1
Employees Worked With
yarilin goncalves
July 27, 2013
Bob Stanisich took very good care of me and my car!!! I had a horrible experience at Delray Toyota! I was told rust stains in my car were food, but Bob knew differently and had it fixed in one day!! I will had a horrible experience at Delray Toyota! I was told rust stains in my car were food, but Bob knew differently and had it fixed in one day!! I will be back to Lipiton!!! What great customer service. Bob really goes above and beyond for his customers!! More
by slomc1ca
Employees Worked With
Robert Stanisich
