Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

Customer Service Excellent service. Our Salesman Jay was Awesome. No hesitation in recommending this Dealership. Will be buying all my future vehicles from them. Great Excellent service. Our Salesman Jay was Awesome. No hesitation in recommending this Dealership. Will be buying all my future vehicles from them. Great experience, great prices and friendly helpful employees. More

Best Experience I recently had the pleasure of purchasing a Pre-owned vehicle from Lithia Chrysler Jeep Dodge of Bryan/College Station. After weeks of car shopping, I recently had the pleasure of purchasing a Pre-owned vehicle from Lithia Chrysler Jeep Dodge of Bryan/College Station. After weeks of car shopping, only to be told that I needed a $2,000.00 down payment (oh and my car payments would be $400.00 monthly) I was completely discouraged. It was recommended to me that I give Lithia a shot, well I did and I could not be happier. Doug Patterson, the Sales Rep. who helped me actually listened to me, what my needs were and most importantly what my budget was. He made sure that I was able to purchase a vehicle that would best work for me and I drove away in it! When I am ready to purchase my next vehicle I will certainly go back to see Doug. I highly recommend this dealership. More

Best salesman we've had! We are very particular when buying a vehicle and do not like to be pushed or to have someone try to talk us into things that we are not wanting. Tradi We are very particular when buying a vehicle and do not like to be pushed or to have someone try to talk us into things that we are not wanting. Trading in our vehicle for one a little newer at lithia was one of the best experiences we have had. Jay Guerra was an awesome salesman. Worked hard to get us in the vehicle we wanted and didn't push at all. He was very patient and helpful. Thank you! More

Super Customer Service!! Friendly and knowledge customer service. Best car buying experience ever! Made our shopping experience with young kids pleasant. Kids enjoyed Kelly Friendly and knowledge customer service. Best car buying experience ever! Made our shopping experience with young kids pleasant. Kids enjoyed Kelly and asked when they could go back to see him. More

Great Customer Service Doug Patterson puts it all together: what you want, what you need, standard features, options, price, any available discounts and financing. Doug pay Doug Patterson puts it all together: what you want, what you need, standard features, options, price, any available discounts and financing. Doug pays attention to detail with great customer service. He has a knowledge and grasp of the car business that makes the car buying experience enjoyable and refreshing. If something is not right, Doug will do his best to fix it. Be sure to ask for Doug when you car/truck shop at Lithia CJD. More

Best Salesman! I must say Kelly Donahue is the best salesman I have ever dealt with! I had a small issue at the beginning of my shopping process with a couple of dif I must say Kelly Donahue is the best salesman I have ever dealt with! I had a small issue at the beginning of my shopping process with a couple of different employees, but Kelly went above and beyond to make it right! He worked really hard and was able to find me exactly what I wanted with everything I needed at an unbelievable price! The finance manager Jeff Witt made the paperwork process simple and fast! I definitely recommend You request Kelly when shopping at Lithia, and you won't be disappointed! More

AVOID AVOID AVOID CROOKS. Got agreement finalized only to have prices altered at contract signing. This is not the first time this has happened at this dealerahip. A CROOKS. Got agreement finalized only to have prices altered at contract signing. This is not the first time this has happened at this dealerahip. AVOID More

Great service. Second time buying here. Great sales and finance staff (Josh and Chris) had an issue with service after the sales of the first vehicle I bought but Second time buying here. Great sales and finance staff (Josh and Chris) had an issue with service after the sales of the first vehicle I bought but was assured that it will be taken care of. Willing to give it a shot. Had a goal in mind and we achieved a fair agreement without b.s.. Phil was also a great help. Thanks for all the help! P.s. Rizwan is the best service advisor you have in my opinion because he is the only advisor to properly greet me and even if he has a customer he makes sure I am acknowledged and will be waited on soon. He calls back when I have a question. He was there when I bought my first truck and then they moved him to the oil change bay and then back. He was severely missed I had visited multiple times when he was not there and I would have to wait 20+ minutes. It's like no one even cared. Dude needs a raise. Thanks. Oh. Also I just want to say that I brought my dually in for repairs I supposedly had the best extended service warranty Lithia offers and it was for ball joints. The service department said repeatedly I was not covered but after looking over the paperwork with the finance manager it appears that it was warrantied. If I have an issue next time should I take this to a general manager? Like I said I was rejected several times. More

Good expierence As far as customer service, Murray and Larry were great! However, we were there for most of the day and it took too long to make the deal. Back to a p As far as customer service, Murray and Larry were great! However, we were there for most of the day and it took too long to make the deal. Back to a positive, we are very pleased with our new truck and a glad to deal locally here in the Brazos Valley. More

Sam Moore at Lithia in Bryan is batting a thousand! From the moment we arrived until we took delivery of our truck, Sam went above and beyond to make sure we got exactly what we wanted. He was professio From the moment we arrived until we took delivery of our truck, Sam went above and beyond to make sure we got exactly what we wanted. He was professional yet personal and was always more than happy to grab another set of keys and embark on yet another test drive. The level of respect and trust from Sam and the management/finance office through the whole trade-in and buying process made it clear to us that we would not even think of going anywhere else at the time, and for our future purchases. We've never recommended a salesmen and dealership as much as we do now. Thank you very much Sam and the rest of the staff at Lithia Chrysler Dodge Jeep of Bryan. Keep up the exemplary work! Christian & Jo Ann Scott More