
Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station
Bryan, TX
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2,099 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station
The dealership provided excellent and timely service and valued my time and treated me in a manner which indicated they also valued my business. valued my time and treated me in a manner which indicated they also valued my business. More
Exceptional customer service, Great group of people! Always professional and polite! There hours of business is accommodating to people who work 8-5. Always professional and polite! There hours of business is accommodating to people who work 8-5. More
I couldn't be more pleased with my experience at Lithia. Oscar provided great customer service, consistent communication, and worked with me to make sure I was able to take my perfect vehicle home. It made Oscar provided great customer service, consistent communication, and worked with me to make sure I was able to take my perfect vehicle home. It made the drive worth it and I would absolutely come back due to the great service! More
Do not allow Lithia’s Service Dept to get anywhere near your vehicle. Please take my review seriously. No matter the cost, take your vehicle elsewhere if you need anything done by a Mopar dealer. Lithia your vehicle. Please take my review seriously. No matter the cost, take your vehicle elsewhere if you need anything done by a Mopar dealer. Lithia provides the lowest quality workmanship you will ever experience, and no one in their Service Dept truly respects your vehicle or apologizes with sincerity. They don’t care how Mopar or FCA designed it for you…Lithia Service will cut every corner they can and not return it the way you, Mopar, or FCA left it with them. They are not only aesthetically negligent, which produces battle scars on whatever they touch, but above all, they are total savages when it comes to mechanical ability. If you spend any time under your hood performing service or you appreciate the way your vehicle is put together and know the difference between the right and wrong way, then you will feel absolutely violated if Lithia Service does anything to your vehicle. They are the largest dealer in this area, and as a result, they charge $20-$25 more per hour for labor than any surrounding dealer. They also charge above and beyond the manufacturer’s list price for every part they sell. However, the high cost for parts and labor is not the extent of the burden you will experience. You will lose confidence in your vehicle, and the enormous stress from their lack of expertise and respect for you and your vehicle could cause you to stop driving something you love. I have decades of experience owning, driving, and servicing Jeep. Sadly, Lithia is the sole reason why I have zero confidence to continue. There is no culpability in Lithia’s Service Dept…no one inspects any job…and no one follows up. A former service manager at Lithia told me it was a generational problem…that he couldn’t find quality mechanics or advisors…but even the manager who serves today continues to make excuses and not change what is wrong. Mopar and FCA have a huge problem with training and certifying people to service your vehicle, and it's no more grossly obvious than at Lithia. Again, take me seriously and stay away from them and possibly the brands they serve because you will be completely disappointed if Lithia services or repairs your beloved automobile. More
I am very happy with my business experience with y'all I had tried a few other dealerships and none of help like y'all have they all wanted me to have a cosigner before doing business with me and kept telli had tried a few other dealerships and none of help like y'all have they all wanted me to have a cosigner before doing business with me and kept telling them I have no one that can help me so what I have to do to get a vehicle on my own and y'all were the only ones willing to work with me and I really appreciate that I will be coming to y'all for all my vehicle purchases y'all keep up the great work More