Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

They all seemed like very helpful people when I had any type of questions or concern. type of questions or concern. More

Jacob was fantastic! He listened to every concern and what I was looking for in a truck. This experience was fantastic and made my purchase experience a pleasure!!! He listened to every concern and what I was looking for in a truck. This experience was fantastic and made my purchase experience a pleasure!!! More

I was greeted immediately upon entry to the dealership. I test drove multiple vehicles and found a great vehicle within my budget. The overall experience was great. I test drove multiple vehicles and found a great vehicle within my budget. The overall experience was great. More

I received everything I needed on the Vehicle, and the price was reasonable, I will probably keep this truck until it dies. price was reasonable, I will probably keep this truck until it dies. More

Jarante Carter Was friendly, knowledgeable, and very courteous. He was helpful to my parents and even drove to brenham to meet me to sign the paperwork. courteous. He was helpful to my parents and even drove to brenham to meet me to sign the paperwork. More

Jacob Wellmann was very friendly and professional. He took time and worked hard to get us the deal we wanted. He took time and worked hard to get us the deal we wanted. More

Jacob was very professional and attentive to our needs. We had a great car buying experience. We had a great car buying experience. More

My Fiat lease through Lithia was my 11th lease. After 42 years of leasing cars, this was by far the worst experience I have ever had at a car dealership. I love the Fiat 500e, but I regret purchasi After 42 years of leasing cars, this was by far the worst experience I have ever had at a car dealership. I love the Fiat 500e, but I regret purchasing it at Lithia. Because they had the color that I wanted, I was willing to purchase it from Lithia, which is almost 3 hrs from me. Jacob, the salesman was great, but IMMEDIATELY after paying the down payment everything was horrible. The FI woman, was to call me the next day after paying the down payment online at 9:00am. She did not. After calling the dealership multiple times for hours with no answer, I was able to get through to service who then connected me to someone. The F&I lady, whom I am offering the grace of not naming, was rude, for example instead of calling me by my name, she called me whatever nickname she preferred for me. Upon correction, she was worse. She was condescending, for example, continually spoke to me as if I had never leased a car. "This is how a lease works..." She also let me know that if I corrected my address on the lease forms and returned the car that they would not be bringing the car back to me, even though I had paid extra to have the car delivered. She responded as if delivery were a curtesy! She withheld legal documents. When the car was transported to me, she explained to me that she had not even sent all the documents to me, only those for me to sign! I was never allowed to read the entire lease. I could continue to complain about her but it would only change the service in F&I from a D+ to an F-. It was HORRIBLE! Also, when the car with white leather upholstery was delivered to me, it was filthy with fast food crumbs from What-a-Burger. I know this because the driver had an apple pie in his back pocket. Finally, the car was delivered with a malfunctioning window, which cannot be repaired without leaving it for 2-4 days. And there is no loaner. And finally again... they failed to give me the home charger that was promised. I AM SO VERY, VERY DISAPPOINTED. More

Angela was great, she is personable and warm hearted. I enjoyed working with her for my new vehicle. I enjoyed working with her for my new vehicle. More

Great place to do business with . Sales staff was great and we’ll be back Sales staff was great and we’ll be back More