Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

Jacob Wellmann was very friendly and professional. He took time and worked hard to get us the deal we wanted. He took time and worked hard to get us the deal we wanted. More

Jacob was very professional and attentive to our needs. We had a great car buying experience. We had a great car buying experience. More

My Fiat lease through Lithia was my 11th lease. After 42 years of leasing cars, this was by far the worst experience I have ever had at a car dealership. I love the Fiat 500e, but I regret purchasi After 42 years of leasing cars, this was by far the worst experience I have ever had at a car dealership. I love the Fiat 500e, but I regret purchasing it at Lithia. Because they had the color that I wanted, I was willing to purchase it from Lithia, which is almost 3 hrs from me. Jacob, the salesman was great, but IMMEDIATELY after paying the down payment everything was horrible. The FI woman, was to call me the next day after paying the down payment online at 9:00am. She did not. After calling the dealership multiple times for hours with no answer, I was able to get through to service who then connected me to someone. The F&I lady, whom I am offering the grace of not naming, was rude, for example instead of calling me by my name, she called me whatever nickname she preferred for me. Upon correction, she was worse. She was condescending, for example, continually spoke to me as if I had never leased a car. "This is how a lease works..." She also let me know that if I corrected my address on the lease forms and returned the car that they would not be bringing the car back to me, even though I had paid extra to have the car delivered. She responded as if delivery were a curtesy! She withheld legal documents. When the car was transported to me, she explained to me that she had not even sent all the documents to me, only those for me to sign! I was never allowed to read the entire lease. I could continue to complain about her but it would only change the service in F&I from a D+ to an F-. It was HORRIBLE! Also, when the car with white leather upholstery was delivered to me, it was filthy with fast food crumbs from What-a-Burger. I know this because the driver had an apple pie in his back pocket. Finally, the car was delivered with a malfunctioning window, which cannot be repaired without leaving it for 2-4 days. And there is no loaner. And finally again... they failed to give me the home charger that was promised. I AM SO VERY, VERY DISAPPOINTED. More

Angela was great, she is personable and warm hearted. I enjoyed working with her for my new vehicle. I enjoyed working with her for my new vehicle. More

Great place to do business with . Sales staff was great and we’ll be back Sales staff was great and we’ll be back More

Everyone was nice and the dealership was clean it was very small and I didn't feel like we were much of a priority as far as taking care of paperwork and things of that nature very small and I didn't feel like we were much of a priority as far as taking care of paperwork and things of that nature More

Parker Savage is the reason we liked the dealership so much! Overall great experience and we will be back again! much! Overall great experience and we will be back again! More

Angi Martin was exceptional and straightforward which I appreciate. I also spoke with Sonny who advised me well. Jennifer, in the finance office, is very professional and thorough. The whole team provided appreciate. I also spoke with Sonny who advised me well. Jennifer, in the finance office, is very professional and thorough. The whole team provided first class sales and service. I will recommend Lithia to my family and friends. More

Jacob is a very thorough, honest and attentive salesman. I probably wouldn't have made a purchase if it wasn't for the honesty and integrity he displayed during our interactions. I probably wouldn't have made a purchase if it wasn't for the honesty and integrity he displayed during our interactions. More

Overall good experience. Did not have sticker prices on 2 of the Durango's in the lot. Also, took hours to finalize paperwork. I realize your second person was on vacation Did not have sticker prices on 2 of the Durango's in the lot. Also, took hours to finalize paperwork. I realize your second person was on vacation, but we were at your dealership from 12:00 pm to 7:00 pm. More