Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage
Anchorage, AK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent customer service Fantastic experience through the whole repair process. Our first time traveling through Alaska and had some car issues. Got the wife's Jeep fixed. Mik Fantastic experience through the whole repair process. Our first time traveling through Alaska and had some car issues. Got the wife's Jeep fixed. Mikey had an estimate put together for us in a timely manner, expedited all the nessisary parts and had us on the road in 4 days. I have purchased numerous vehicles in my life and I always go to Lithia. Mikey was a great help with making us feel comfortable, provided a rental and helped us with all our needs/concerns. Great experience! More
Excellent experience and Customer Service I just bought a brand new RAM 1500 from here and I had an excellent experience. Arnold was very personable and treated me with respect. These vehicles I just bought a brand new RAM 1500 from here and I had an excellent experience. Arnold was very personable and treated me with respect. These vehicles are high value items that are easier to purchase with great customer service by all involved. They also worked to get me a lower rate on the auto loan than the one I had walked in with. Overall an excellent experience. More
They didn't keep their word.. I got Jeep Grand Cherokee from them . When it was time to buy the car everybody was so eager to sell it and was helpful. I asked them to get winter ti I got Jeep Grand Cherokee from them . When it was time to buy the car everybody was so eager to sell it and was helpful. I asked them to get winter tires andI paid for it upfront. I also asked if I could get wheel locks and get my tires with wheel spacers. I was told they'll make an appointment and give me a call. I was waiting for 2 weeks to get the call. I never did. (remember I had already paid for it) . I emailed them , with no response. I called them 3 times during a day , with no response from them. I finally went to the dealership so atleast they'll get things done. They kept on scooting me from one person to the other without any one person taking responsibility of the job. Later they told me to come 3 days later to get it done(to get winter tires) I was never provided with wheel locks or wheel spacers . I call this simply " xxxxxxxxx" ... they would butter you so you buy the car but they are not at all good service providers later. It almost felt they had no value for their words which made just spoiled the whole experience. More
Buying a new car Fast & easy, know hassles, fun time. If the follow up service is as good as the buying experience was I will definitely buy from Lithia again! Fast & easy, know hassles, fun time. If the follow up service is as good as the buying experience was I will definitely buy from Lithia again! More
Great Truck, Great Experience After reading a very creative flyer from Julie O'Conner (Customer Service), I decided it was time to upgrade from my 2005 pick up. I spoke with Julie After reading a very creative flyer from Julie O'Conner (Customer Service), I decided it was time to upgrade from my 2005 pick up. I spoke with Julie and told her the features I was looking for. With that information, she arranged for a Ram Laramie with my desired specifications to be waiting for me upon arrival. I worked with a team of salesmen, Walter, Isaiah and Sean. All were very knowledgeable, efficient and accommodating. After the first test drive, I had found my new Ram Truck. While there was some expected haggling, it was not too painful. Matthew in Finance was very informative and efficient. He made me aware of available options and warranties, but was not pushy. Overall a very good experience. This is our third vehicle from Lithia Chrystler Jeep Ram Dodge. I would recommend them to anyone. More
Great Customer Service Both of my salesman, Walter and Patrick, went out of their way to get me the best deal and made the experience the best it possibly could. Everyone w Both of my salesman, Walter and Patrick, went out of their way to get me the best deal and made the experience the best it possibly could. Everyone was friendly, thorough and knowledgeable. More
Time for a new truck I've gone to South Lithia Dodge for many years and have always been satisfied with the service I received. I had the pleasure to work with Isaiah Mill I've gone to South Lithia Dodge for many years and have always been satisfied with the service I received. I had the pleasure to work with Isaiah Miller for a second time this year and found him once again to be very knowledgeable about the vehicles he sells. He was very patient and helped me to find the truck I was looking for. Great Job!! More
Easy Buying experience One of the easiest buying experiences I have had - We bought a Jeep Sahara from them back in June and based on that experience we went back to get the One of the easiest buying experiences I have had - We bought a Jeep Sahara from them back in June and based on that experience we went back to get the new Grand Cherokee. Michael Miskinis was very nice, down to earth, not pushy (he actually recommended we test drive another Grand Cherokee as well as the one we went down to look at and we brought home his recommendation), he was also very knowledgeable. More
Trade in for better Vehicle It's true when he says he can get anyone finance no matter how bad your credit score is. I hate going to dealer ships just because I myself don't hav It's true when he says he can get anyone finance no matter how bad your credit score is. I hate going to dealer ships just because I myself don't have good credit but he said to trust him and to go in and see what can be done. Well I went in with a 2010 Hyundai and left with a 2015 Jeep Compass, I am very happy with my SUV and looking forward to this winter.... Thank you Isaiah, sorry it took long for the review :) More
Purchase of a new truck. The sales team there was very professional in helping me with my purchase. They worked diligently with me and my bank in order to get me the truck th The sales team there was very professional in helping me with my purchase. They worked diligently with me and my bank in order to get me the truck that I wanted. Kevin Lewis, Isaiah Miller, and Matthew Ragle were very helpful in getting me my truck in a timely manner. I have a busy schedule and they worked around my work and school hours. I would definitely recommend them if you are looking for a new or used vehicle. More