Back

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,378 Reviews

10701 N Newport Hwy

Spokane, WA

99218

Directions

By Type

Showing 1,378 reviews

February 05, 2021

Always quality service and taken care of well by service staff. Man with unusual name always quick and accurate. Julie not knowledgeable and dropped the ball causing me extra expense. More

by sophiasarember
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman with unusual name. Can't remember, Julie Winkler
Feb 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing how our customers have been supported. We are more than happy to have helped you and we look forward to working with you again.

February 04, 2021

The staff are very pleasant, but the service is slow. Even scheduled oil changes have me waiting several hours unless I leave my vehicle all day and return later. The service is not always complete or ac More

by lacenurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicolas Galletti, Julie Winkler
February 04, 2021

The communication was poor from service rep Yakov. Day one dropped car off at 11:00 and had to call at 3:30 to find that the needed water pump would take two days. Had to call Friday afternoon to find it More

by Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yakov O
February 04, 2021

Customer service was extraordinary. Super helpful with answering questions about vehicles. Wasn’t pressured into anything for the most part. Overall, best experience car shopping. More

by KERIXSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berger, Joe George
Feb 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for taking the time to share your experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation. Be well!

February 03, 2021

Matt the service advisor was great. He was friendly and helpful. Hopefully he is still there when I come back for my next appointment. Thanks More

by Christie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
Feb 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate your wonderful testimony. Thank you for praising our sales team.

February 03, 2021

I had a great experience biting my new Renegade from Justin Kim at Lithia Jeep in Spokane, Washington. I highly recommend Lithia Jeep and Justin to anyone looking for a new or used Jeep in Spokane. Bles More

by ALLENTONJEFFREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kin
Feb 03, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are so grateful that you took the time to leave us a review! Our company values our customer satisfaction as a top priority and we are committed to our customers.

February 03, 2021

John was very nice and patient. I would recommend him to others. Jon was also nice and answered all questions. Overall great experience at Lithia. More

by SassyRachaelMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berger, Jon Stewart, Christos Dogas
Feb 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for such an awesome review! We loved hearing about your experience. Please tell your friends and come see us again!

February 02, 2021

Steve in the service department was very helpful! He got us in and fixed my pickup very quickly! We were back on the road in no time! More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 03, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your thoughts. We love hearing our customer’s are happy with their experience. Take care!

February 02, 2021

I bought a car at an excellent price without being pressured by a sales person. I will return to have my car serviced there. I will also purchase a future car there More

by METAL316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 03, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

You have made our day by sharing your positive experience. We look forward to helping you again.

February 01, 2021

Great service. The team Helped us overcome a frustrating rear gate alarm issue without too much investment. We Definitely will keep using this service team! More

by sdoug10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler
Feb 01, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your story! We take pride in providing excellent customer service.

...
40
...