Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,281 reviews
November 30, 2020
Second Jeep I've bought from lithia. Great service, easy loans, very large selection of vehicle's to choose from. Financing gentleman always go out of there way to work with me. Thank you Kyle Johnson loans, very large selection of vehicle's to choose from. Financing gentleman always go out of there way to work with me. Thank you Kyle Johnson More
by KJWORK
Verified CustomerEmployees Worked With
Joe George, Josh Charbonneau
Helpful November 28, 2020
Thankful for lifetime oil change. Not happy with additional service charges that need to be done. Wasn’t aware of these at point of sale. additional service charges that need to be done. Wasn’t aware of these at point of sale. More
by jdpro
Employees Worked With
John Berger, Julie Winkler
November 27, 2020
Good service. Julie got me in next day on a cancellation. Service was done on time.service was completed as expected. Had to type 25 words blah blah blah cancellation. Service was done on time.service was completed as expected. Had to type 25 words blah blah blah More
by CHOPPER934
Employees Worked With
Julie Winkler
November 27, 2020
Best ever experience at a dealership. Of course this was a straightforward transaction with no games no back and forth by either party. Remember, sometimes the consumer causes their own bad experience by br a straightforward transaction with no games no back and forth by either party. Remember, sometimes the consumer causes their own bad experience by bringing unreasonable expectations to the table. Highly recommend them for your next car purchase. Be nice! More
by RWEAVER
Employees Worked With
Josh Charbonneau
November 27, 2020
This was the second car I have purchased from your dealership. The sales rep I worked with was very helpful and answered all my questions. dealership. The sales rep I worked with was very helpful and answered all my questions. More
by MISTLETOEH
Employees Worked With
John Berger
November 25, 2020
I always come here for my oil changes because they always fully inspect my vehicle for other issues. I never feel like they are being dishonest about the service, & I don’t feel pressured into things that I fully inspect my vehicle for other issues. I never feel like they are being dishonest about the service, & I don’t feel pressured into things that I don’t need. More
by jminor
Employees Worked With
Nicolas Galletti, Julie Winkler
November 25, 2020
I always bring my vehicle there. I got charged for a oil plug. Was told last place I took vehicle must have stripped plug. Well, I only bring my car there. Then was told wear and tear would case plug to str plug. Was told last place I took vehicle must have stripped plug. Well, I only bring my car there. Then was told wear and tear would case plug to strip. So instead of discussing the plug I paid. I did not have time to disput the ten dollar plug. Thought that was not very professional. More
by DIANEFELDKAMP
Employees Worked With
Nicolas Galletti, Julie Winkler
November 25, 2020
Went in for an oil change and they had all the information incorrect in the system I understand mistakes are made but the way they handled it was horrible. I stood there waiting for the person to information incorrect in the system I understand mistakes are made but the way they handled it was horrible. I stood there waiting for the person to check me in I even had the registration so they could get it in the computer correctly. The unprofessionalism I endured was the worst I’ve had in a long time. I will not be returning. They had me sit down and then an hour and a half later I walked up to the counter to see how long it would be and was told the keep was ready. Horrible... they informed me to take a seat and they would have me sign paperwork and they never once came to look for me or tell me they got everything updated. More
by Michell
Employees Worked With
John Berger, Nicolas Galletti
November 25, 2020
We came in for a truck. We knew what we were wanting and had called in beforehand and talked to Justin about the availability of the vehicle. He made sure to double check if the vehicle was still in stock b had called in beforehand and talked to Justin about the availability of the vehicle. He made sure to double check if the vehicle was still in stock before we drove from Yakima. They were very nice and went over any questions we had about the vehicle and warranties/coverage. It was a good experience and we would definitely buy another vehicle from them in the future. More
by BELLES.G
Employees Worked With
Justin Stanger, Josh Charbonneau
November 24, 2020
Fixed the window of my truck in one visit under expected expense. Polite and efficient service and personnel. Thanks to all the people concerned again. expense. Polite and efficient service and personnel. Thanks to all the people concerned again. More
by Harneymike
Employees Worked With
Nicolas Galletti, Julie Winkler
