Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
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Great experience! I traveled from Wenatchee and everything was taken care of prior to coming, thanks to my sales rep Justin! I had horrible customer service in my town of Wenatchee and Justin humpe everything was taken care of prior to coming, thanks to my sales rep Justin! I had horrible customer service in my town of Wenatchee and Justin humped right in to take care of my needs! Much appreciated. More
Service department is awesome. Quick appointment on Service department is awesome. Quick appointment on same day for oil change. Also quickly found price to install 4 tires and reasonable price. Sug Service department is awesome. Quick appointment on same day for oil change. Also quickly found price to install 4 tires and reasonable price. Suggested alignment and why. Good advice. Don't remember name of serviceman but he had a foreign name. More
Justin Kim is the guy to see for a new car! Made it very easy for me and didn’t feel pressured into anything at all. Thank you guys again for all your hard work getting me in my car!! easy for me and didn’t feel pressured into anything at all. Thank you guys again for all your hard work getting me in my car!! More
Julian in Service Dept deserves a big raise. She kicks xxx, always smiling, well organized, and very patient with difficult clients. She should run it! xxx, always smiling, well organized, and very patient with difficult clients. She should run it! More
We've been shopping for a new grand cherokee for several weeks and visited all the local dealerships either in person or on line to find the best value and particular model jeep that we wanted. I went to th weeks and visited all the local dealerships either in person or on line to find the best value and particular model jeep that we wanted. I went to this dealership and contacted Justin K. to help with our search. He was very helpful and initiated a regional search for the particular jeep that we wanted. He found one, my wife liked it and the rest is history. To me, buying a car through a dealership is like going to the dentist, I don't particularly like it. I have to say though, this experience was a good one and I would definitely recommend Lithia. More
The Service Person was knowledgeable. He recognized the lifetime oil change service I purchased when buying the car… unlike the previous experience; which I was charged (not happy about that past experienc lifetime oil change service I purchased when buying the car… unlike the previous experience; which I was charged (not happy about that past experience). He was also very courteous and the service was fast. More
Jennifer was great to work with. We were looking for a vehicle for our daughter. She showed us only the type of vehicles we were looking for and was able to work a great deal on a vehicle that our daughte vehicle for our daughter. She showed us only the type of vehicles we were looking for and was able to work a great deal on a vehicle that our daughter loves. Thank you Jenny. More
Customer service was horrible. I called all 3 numbers on card and couldn’t contact anyone for hours. Didn’t complete tasks asked of them. card and couldn’t contact anyone for hours. Didn’t complete tasks asked of them. More
I am very thankful for the wonderful service and how fast it was. It is always a pleasure working with the service department. Thank you again! it was. It is always a pleasure working with the service department. Thank you again! More