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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,378 reviews
December 29, 2020
I was quite surprised that I had to pay for a coolant leak inspection wen I have a full warranty I was trying to be proactive kinda disappointed leak inspection wen I have a full warranty I was trying to be proactive kinda disappointed More
by haulets77
Verified CustomerEmployees Worked With
Julie Winkler
December 29, 2020
Julie was great—friendly, helpful, professional. The work took much longer than expected and I’m not sure why — I didn’t push for details but Julie checked into it for me. While waiting, I overheard an work took much longer than expected and I’m not sure why — I didn’t push for details but Julie checked into it for me. While waiting, I overheard another sales rep talking about how they were “going to change the story” about another vehicle before calling the owner back. Like any business, there’s a mix of people and the bottom-line is the primary goal overall. You go to the dealership for a reason anyway—you want value, and you’ve gotta pay for it. I try to just deal with Julie and go in knowing it is what it is. Most of the time it’s all good! More
by dlln
Employees Worked With
Julie Winkler
December 28, 2020
I Just wished that you would have been more specific about what undercarriage work needs addressed for my vehicle and how soon it needs to be done about what undercarriage work needs addressed for my vehicle and how soon it needs to be done More
by hmpontius
Employees Worked With
Nicolas Galletti
December 26, 2020
thought I was bringing my car in to have a lot of work done but it turned out it was an easy fix that the gentleman did himself for free. Very impressed with the quality of service! done but it turned out it was an easy fix that the gentleman did himself for free. Very impressed with the quality of service! More
by summertrahan
Employees Worked With
Nicolas Galletti
December 25, 2020
Leaked oil all over my engine still smoking 3 days later. Looks like a leak on the manifold. Only had it in for preventive. If you get oil on an engine and exhaust. Clean it before giving it to client. Looks like a leak on the manifold. Only had it in for preventive. If you get oil on an engine and exhaust. Clean it before giving it to client. More
by KERDCL
Employees Worked With
Nicolas Galletti, Julie Winkler
December 24, 2020
The service person was great. He was quick and friendly. The work was finished quickly as well. No problems. The area to wait was pleasant and comfortable. The work was finished quickly as well. No problems. The area to wait was pleasant and comfortable. More
by luannenaccarini
Employees Worked With
Nicolas Galletti
December 23, 2020
Justin Kim was a great salesperson to wok with no pressure Finance guy was super easy too No hard sell etc Clean felt safe etc Would recommend for sure Second car I’ve purchased ther pressure Finance guy was super easy too No hard sell etc Clean felt safe etc Would recommend for sure Second car I’ve purchased there More
by SODIE69
Employees Worked With
Justin kimchi
December 22, 2020
I arrived early, 645am, door sign said open so i tooted my horn, nothing. Went to the door it was locked and i noticed the etching said 7am so i waited. Garage door opened at 7 and i drove in. Walked in an my horn, nothing. Went to the door it was locked and i noticed the etching said 7am so i waited. Garage door opened at 7 and i drove in. Walked in and was asked why i was there, i explained i had an appointment. The man behind the counter asked if i knew what was wrong with my car, explained a grinding noise, im nit a mechanic. We t to wait in the lobby, no chairs or tv on. Went back and was told i could sit in sales lobby and no technicians came until 8, why was i there at 7 i asked. Ghats just a drop off time, that was not explained when i made the appointment. The experience was cold and unwelcoming. I will do my best not to come back. As it turns out the mechanic did not hear the noise, i picked up my car and heard the noise as i left. Not coming back unless absolutely necessary. More
by Rockinroz
Employees Worked With
Those names arent familiar
December 22, 2020
I had a wonderful experience for my first time in your service department. No complaints. I will be back for sure. Thanks to everyone. Loved that Fiat 500x loaner. service department. No complaints. I will be back for sure. Thanks to everyone. Loved that Fiat 500x loaner. More
by jericooks
Employees Worked With
Tony Hubbert
