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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

2.9
1,281 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,281 reviews

July 24, 2021

The staff was extremely friendly and very helpful and they took care of me like I was family I could not have asked for a better experience. More

by Dave2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Jul 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi Dave! Thank you so much for sharing your experience. We appreciate your feedback and we love hearing happy stories like this one. Enjoy your new ride!

July 17, 2021

They were great team and I got a great car! They work very hard getting everything I needed done on the car before I drive it off the lot. More

by Donna C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Scott Brewer, Justin Kim
Jul 20, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing success stories like this one! Thank you for sharing your experience with us and for taking the time to leave us such wonderful review. We look forward to helping you in the future.

July 17, 2021

Lot of confusion on paperwork that was signed or not signed. Had to make two trips for my plates, because of this Otherwise good experience. More

by JAS061
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe George, Greg Tiemann, Justin Kim
Jul 20, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for leaving a review! We’re here to help serve you in the best way possible. Enjoy your new ride.

July 17, 2021

Very polite and informative. The service members were quick and satisfied all wants and needs for my appointment. I appreciate them ordering me an uber ride back home. More

by mpayne343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Jul 20, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for taking the time to share your experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation. Be well!

July 17, 2021

Chris was excellent to work with. He made sure all our needs were met. The Jeep was priced as agreed on, and ready to go when we arrived. More

by MEGAXXL33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeJulia, James Traphagan, Justin Kim
Jul 20, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you so much for sharing your experience. We appreciate your feedback and we love hearing happy stories like this one. Enjoy your new ride!

July 15, 2021

Sales rep did a great job of listening to my needs, did a ton of work and paperwork was processed quick and efficiently. Start to finish great experience. More

by SHERYLR0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Traphagan, Josh Charbonneau
Jul 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

July 15, 2021

Our experience was pleasant. In the end we got the new vehicle we wanted without a lot of wasted unnecessary time. The place was clean and the people were friendly. More

by JASONM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Belding, Josh Charbonneau
Jul 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi Jason, thank you so much for sharing your experience. We appreciate your feedback and we love hearing happy stories like this one. Enjoy your new ride!

July 14, 2021

Had a pre scheduled appointment for a 25 minute software recall. Waited 4.5 hours, despite coming in at the scheduled time. Service agent was rude and dismissive. More

by Avanwinkle8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
July 14, 2021

Great sales people. Easy to do business with. No hassle on the trade or the purchase price. Got car cleaned up and filled the tank with diesel More

by STEVEHART57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Justin Kim
Jul 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

July 13, 2021

Bought a used truck and left it for a week for them to detail. Got it back and it wasn't detailed. Then took it back and still wasn't detailed like when I have taken my other cars in to get detailed. More

by Scoott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christos Dogas, Josh Charbonneau
Jul 13, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your feedback with us. We’re sad to hear you did not have a good experience. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

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