Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
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I don't typically visit dealerships for service, but there were a few open recalls on my 3500 that needed accomplished. I will say that this was the most positive experience with a service department th there were a few open recalls on my 3500 that needed accomplished. I will say that this was the most positive experience with a service department that I have ever had. They were informative of the available maintenance due based upon my mileage, however the surprising part is that they were completely accepting when I told them I was not interested. There were no tricks, attempts at persuasion or anything of the like. I truly appreciated this, as far too many a time have I had to stand at a service counter and argue (not at this dealership). The maintenance was done correctly (most importantly) and was even completed well ahead of their initial estimate. I will most definitely be referring these professionals to anyone in the area from this point forward and will be stopping here first when I upgrade down the road. More
1 small thing make sure your mechanics are actually resetting change oil warning on cars before having them cleared off the shop floor. This is the second time they forgot to clear the warning. resetting change oil warning on cars before having them cleared off the shop floor. This is the second time they forgot to clear the warning. More
Quick turn around time My appointment was scheduled for 11:00 am and the vehicle was to be done in 1-1/2 hours. It was done by 12:00 pm. Julie was very friendly, knowledgeab My appointment was scheduled for 11:00 am and the vehicle was to be done in 1-1/2 hours. It was done by 12:00 pm. Julie was very friendly, knowledgeable and helpful. More
Great job and thanks for picking up and bringing back the jeep. Looking for to all future service with Jeep delete. Thanks again and stay safe jeep. Looking for to all future service with Jeep delete. Thanks again and stay safe More
Friendly and helpful. Was nice to get my rig back in a timely manner. They were also proactive and have ordered the necessary parts to complete a recall notice. timely manner. They were also proactive and have ordered the necessary parts to complete a recall notice. More
‘‘Twas a decent visit. They had just the right vehicle I was looking for and the salesman I spoke with was very human. Unlike other salesman who fake their smile to try and get the sale. Very pleased with m was looking for and the salesman I spoke with was very human. Unlike other salesman who fake their smile to try and get the sale. Very pleased with my experience. More
Celina is most amazing informative sales gal ever! She listens to your needs and found me the exact vehicle I wanted at price I could afford. She really knows her vehicles well, I learned so much during m listens to your needs and found me the exact vehicle I wanted at price I could afford. She really knows her vehicles well, I learned so much during my visit. I could not be happier I bought my jeep at Lithia. You definitely have a customer for life. Absolutely exceptional service! More