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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
2,361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,361 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
October 08, 2025
Great service overall. On line booking could be easier. Right now, the tool doesn’t work. Feel lie at a certain price point, service should include car wash and vacuum On line booking could be easier. Right now, the tool doesn’t work. Feel lie at a certain price point, service should include car wash and vacuum More
by Craig.Stolarczyk
Employees Worked With
Devin Pratt
October 04, 2025
My experience with Lithia was amazing from start to finish! I worked with Josh and felt like everything just clicked. Communication was great, he was quick to respond and brought our transaction to a finish! I worked with Josh and felt like everything just clicked. Communication was great, he was quick to respond and brought our transaction to a close with no long drawn out back and forth negotiations. Josh and his team tag teamed the paperwork process so we were in and out in no time! The entire experience was the best I have ever had with any car dealership. Thank you Josh, Rob and your team of professionals for making my car buying experience enjoyable. I love my new Jeep! More
by Wanda Carter
Employees Worked With
Josh Hogan, Sales and Rob Bennett, Management
September 21, 2025
My service advisor handled it professionally and Im glad meeting with people like him. Very thorough explanation on the process of service and how it works through my extended insurance. meeting with people like him. Very thorough explanation on the process of service and how it works through my extended insurance. More
by Irwin
Employees Worked With
JASON CONN
September 18, 2025
Making and appointment and checking in was fairly expedient. Time quoted to complete my servicing took over 40 minutes longer. The presentation is seeking approval to provide addition servicing produ expedient. Time quoted to complete my servicing took over 40 minutes longer. The presentation is seeking approval to provide addition servicing products was somewhat misleading. More
by lroberts1241
Employees Worked With
Service Dept
August 27, 2025
I am writing this review after a deeply concerning experience with a new vehicle purchase. Having bought more than a dozen new vehicles in my lifetime, this has been a uniquely disappointing process. experience with a new vehicle purchase. Having bought more than a dozen new vehicles in my lifetime, this has been a uniquely disappointing process. My brand new Jeep was delivered with two significant issues: five missing bolts and deep scratches that are visible and catch my nail. A salesman initially told me both would be fixed. When I returned the vehicle to Lithia Jeep in Eugene, I asked for a comprehensive safety review. The service manager claimed he could not see the scratches and refused my offer to show him with an LED light. To verify that the safety review was completed, I placed a small piece of tape on the hood. I later confirmed that the hood was never opened, indicating that the dealer did not perform the assessment as promised and had provided false information. This raises serious safety concerns, and I no longer feel the vehicle is safe for my family. After seeking assistance, Stellantis has also been unwilling to help resolve this matter. I am extremely disappointed in the lack of support from both the dealer and the manufacturer and will never purchase a vehicle from this brand again. More
by RJ
Employees Worked With
Guy Germann, Dane Paddock, Dakota Griesel
