Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

This is my 4th week in a row dealing with DEF issues Seems like the service center is just putting bandaids on my truck. It’s brand new and I have brought it in to replace a part one each week for the pa Seems like the service center is just putting bandaids on my truck. It’s brand new and I have brought it in to replace a part one each week for the past few weeks. This last time I asked them to just check ALL the parts that have to deal with the DEF system and they said it would only be based on the check engine issue. They won’t trouble shoot. Sure enough, my check engine light came on last night same day I picked it up. Now I have to bring it back in a 5th time. Can we say.... lemon truck and lemon service. More

Exceptional service Mike Espinoza has been my service advisor for a while now and he truly makes every visit a great experience. He goes above and beyond to make sure thi Mike Espinoza has been my service advisor for a while now and he truly makes every visit a great experience. He goes above and beyond to make sure things are taken care of in a timely manner. Any time I need to service my Dodge Grand Caravan or Dodge Durango I'll only go to Lithia Chrysler Jeep Dodge of Eugene. More

Great customer service and we walked away with our dream car Daylon was really helpful and got us a really great deal. He was very patient with all of our questions and walked us through the entire process. We l Daylon was really helpful and got us a really great deal. He was very patient with all of our questions and walked us through the entire process. We left with our dream car and felt very confident in our purchase because we had great support to guide us along the way. There was nothing hidden and everything dealing with the contract was laid out very clearly by James. This was both my husband and I's first time shopping for a car, and we were very happy with our experience. More

Great customer service Justin was so nice to help me find the car that I wanted with my details online, Tyler and Justin stayed late since I lived out of town so I can purch Justin was so nice to help me find the car that I wanted with my details online, Tyler and Justin stayed late since I lived out of town so I can purchase my car. Everyone was great! Thank you. More

My vehicle was serviced with fast and friendly service! I have given the five star rating because Lithia Dodge in Eugene has always been a great place to get quality service and repairs. The business is ext I have given the five star rating because Lithia Dodge in Eugene has always been a great place to get quality service and repairs. The business is extra clean and friendly as well as the fantastic courtesy van drivers! More

Oil and lube When I dropped in for an oil and lube, I was told it would be a 45 minute wait, but it ended up being less than 1/2 hour. Quick and efficient. When I dropped in for an oil and lube, I was told it would be a 45 minute wait, but it ended up being less than 1/2 hour. Quick and efficient. More

Customer service The customer service of mike and matt in the service department was great. Wouldn't go anywhere else. I took my truck in for an oil change and the ser The customer service of mike and matt in the service department was great. Wouldn't go anywhere else. I took my truck in for an oil change and the service was timely and professional. More

Oil change Mike Espinoza was quick to get us checked in . he made sure the proper service where being done on the Jeep. He was very respectful Mike Espinoza was quick to get us checked in . he made sure the proper service where being done on the Jeep. He was very respectful More

Excellent customer service We were looking for a new Ram 2500, best price and quick, professional communication with Justin and Dane Made our buying experience easy and fun No p We were looking for a new Ram 2500, best price and quick, professional communication with Justin and Dane Made our buying experience easy and fun No pressure! We are letting our friends, family and coworkers know about the great buying experience we had You are the best! More

Mike in service is the best! Very happy with the service I received. Mike did his best to ensure that my truck was fixed in a timely manner.. It meant a lot that I wasn’t going to Very happy with the service I received. Mike did his best to ensure that my truck was fixed in a timely manner.. It meant a lot that I wasn’t going to miss any more work. More