Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Overall good experience. Was able to purchase my truck from the comfort of my own home! Was able to purchase my truck from the comfort of my own home! More

Mechanical failure within 5 days of purchase. Haven't received reimbursement for towing or mechanical repairs that wrre authorised under 90 day warranty. Contacted Cory Hight (sales person) who Haven't received reimbursement for towing or mechanical repairs that wrre authorised under 90 day warranty. Contacted Cory Hight (sales person) who was to forward request for reimbursement. Have received no response from Lithia. What's up? More

Great salesman Brian Fisher, knowledgeable, answered all my questions and very patience. Dealership has always gave the best service for both our purchases. Thank you my questions and very patience. Dealership has always gave the best service for both our purchases. Thank you More

Excellent experience at Eugene Lithia. There was no pressure and lots of helpful information from our salesperson. This is our second truck from Eugene Lithia and we’ll start here when we There was no pressure and lots of helpful information from our salesperson. This is our second truck from Eugene Lithia and we’ll start here when we’re ready to purchase our next truck. More

The current staff treated me as a valued customer with courtesy and professionalism which was much appreciated. courtesy and professionalism which was much appreciated. More

I was very pleased with the short wait I had to get an appointment. I was pleased with the speed at which the repair was made. And I was pleased with the cost. appointment. I was pleased with the speed at which the repair was made. And I was pleased with the cost. More

The process was easy and convenient. Robert was very helpful and we are very happy and satisfied with our purchase. Robert was very helpful and we are very happy and satisfied with our purchase. More

I would have given 4or5 stars for the service of several weeks ago to replace my battery which had been misdiagnosed at Schwabs. However, I have trouble giving even one star for communication with the servi weeks ago to replace my battery which had been misdiagnosed at Schwabs. However, I have trouble giving even one star for communication with the service department. Over the past two to three weeks I have called THREE TIMES and left a message with the service department along with a callback number requesting an appointment for an unrelated problem—leaking coolant fluid. This is certainly a concern to me. I HAV NOT HAD A CALLBACK. That is NOT what I call service. John Dickinson 541-912-7772 More

These guys were great. They walked my wife and I through the new car buying process and made us very comfortable in the decision. We are very happy with everything that was They walked my wife and I through the new car buying process and made us very comfortable in the decision. We are very happy with everything that was said and done. Thank you Noah and everyone who helped us make this large purchase/decision. More

Where to start it took multiple trips to the dealership to have an issue resolved. I was coming from out of town and made multiple trips back and forth. At one point I asked them to test drive the vehicle to have an issue resolved. I was coming from out of town and made multiple trips back and forth. At one point I asked them to test drive the vehicle before telling me it was fixed because I was coming from out of town and would arrive after hours. I call to confirm the test drive was done and the vehicle was fixed, and was assured it was. I show up to get my vehicle and it still had an exhaust leak. The only reason the get 2 stars is because JJ their service manager stepped up and made it right. If you must have service at this dealer I revoked you go straight to JJ. Maybe my experience was u usual but it left such a bad taste in my mouth I’m done with Ram pickups all together. More