Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Absolutely the worst service experience ever! !! After 5 months of at least 2 service appointments that they forgot about, and probably more than 50 un returned phone calls either voice mail, or !! After 5 months of at least 2 service appointments that they forgot about, and probably more than 50 un returned phone calls either voice mail, or paper messages left on the desk of JJ or Tim. Charged me for unnecessary transmission service, had possession of me jeep for over 3 months. The first time it was "fixed" made it 21 miles and left me on the side of the road. The second time it was "fixed" made it 140 miles left my 16 little girl on the side of the hwy. Now 15 phone calls and messages later wo t return my call. Only way I can get them on the phone is to call from a different number they don't know..... what a horrible experience dealing with Tim and JJ both in the service department. I wouldn't recommend them to worst enemy!!!! More

JJ Lawson is great to work with and we’ve followed him from one dealership to another since beginning at Nissan. from one dealership to another since beginning at Nissan. More

I don’t like the drop off. And wait in line for your turn Appointments!!!!! And wait in line for your turn Appointments!!!!! More

Way to long to get an oil change 1hr 45 min wait. Ridiculous waiting time Ridiculous waiting time More

They take the time with you explain things that need to be done before they do it be done before they do it More

Easy sales experience no BS! They take all the mystery out of the process highly recommend They take all the mystery out of the process highly recommend More

The service was great and completed quickly. They are great to deal with! Thanks for the shuttle service you provide. Keep up the great service They are great to deal with! Thanks for the shuttle service you provide. Keep up the great service More

All who we worked with were, knowledgeable, friendly, courteous, and eager to help us get into exactly what we were looking for. Will definitely return. courteous, and eager to help us get into exactly what we were looking for. Will definitely return. More

Seth my service advisor, is always good to work with! ! Thank you Seth for all your help ! Thank you Seth for all your help More

This is a good dealership. They are very helpful and answered all of my questions. They are very helpful and answered all of my questions. More