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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

3.8
2,355 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,355 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

March 24, 2022

Really appreciated the chauffeur service. Comfortable waiting area with coffee and condiments for the customer. More

by MARK@MOLINALEADERSHIP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dione
Mar 29, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Joseph Lawson, Service Manager

March 20, 2022

Salesman was great professional pleasant , efficient , great customer service and did everything he said he was going to do .. we will continue going there and refer our family and FREINDS .. we were very More

by KENNYRED1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember , Devin Pratt
Mar 23, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Ryan Brown, General Sales Manager

March 20, 2022

The dealer was awesome tell us a nice trucks service was cool they did their job More

by DANCLARK987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Pratt
Mar 24, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. I would very much appreciate learning more about your particular experience and what I can do to earn those 2 additional stars in the future. I look forward to hearing from you. Thank you! Sincerely, Robert Bennett | General Manager

March 18, 2022

Lithia Dodge service center has always done me right. If they make a repair and it doesn't fix the issue they take it off the bill. They try to get me in as soon as possible. Stand behind their commitme More

by Julien julien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Franklin, Josh, Mike
Mar 23, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

Mar 24, 2022 -

Julien julien responded

The only issue I’ve had with my 2004 Dodge Durango is clicking in the front end when cornering sharply. Also experiencing a little more sway, may possibly need new struts or shock absorbers whatever you call it. If you’d like to contact me for an appointment my number is 541-954-8200 thank you.Julien

March 17, 2022

Brian Fisher is the main reason we keep coming back. He is fantastic! The service department is excellent More

by dncruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, James McLean, Robert Monia, Devin Pratt
Mar 21, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joseph Lawson, Service Manager

March 17, 2022

Fast service and accurately done first time. Service is main reason I would purchase again. More

by Allan Emmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Coffin
Mar 21, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Joseph Lawson, Service Manager

Mar 22, 2022 -

Allan Emmons responded

Your welcome

March 17, 2022

Patience. Billy was an excellent representative for Lythia. He listened to all of my concerns and responded in a timely manner. It’s often dealers/auto repair More

by bobbigriffey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 22, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Joseph Lawson, Service Manager

March 16, 2022

Fast service, polite, offering me choices of beverages, keeping me apprised of how much longer till finished, explains any questions I have about the bill, More

by PRYUNG592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 18, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

March 15, 2022

Bought used vehicle for our son to use while in college. Big mistake. Getting ready to have it towed for second time in 2 months. 4th time engine light has gone on in 6 months. Poor customer service. On my More

by Gooddad59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James McLean
March 13, 2022

I feel like I’m just wasting my time going in when my engine light comes on. This will be the third time it’s been in for egr problems. The truck was used when I bought it from them and it really make More

by NONE3
Recommend Dealer
No
Employees Worked With
Brian Fisher
Mar 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Lawson, Service Manager

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