Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Service dept was very courteous and kept me updated on the work. Have been here a long time. the work. Have been here a long time. More

Front service guys were Pleasant, professional and quick to wait on me. I miss David Franklin though. Hope he is healed up soon to wait on me. I miss David Franklin though. Hope he is healed up soon More

They did exactly what they said they had to get accomplished.!!!:) we’re vary kind and professional. From the shuffle to the mcanic! accomplished.!!!:) we’re vary kind and professional. From the shuffle to the mcanic! More

Worked with Dakota initially, we negotiated for a day, was very responsive and was aggressive (which is OK, its sales they should be if wanting your business) but not pushy. He did a good job of not appea was very responsive and was aggressive (which is OK, its sales they should be if wanting your business) but not pushy. He did a good job of not appearing at all flustered during our interaction via phone and email. I worked the reminder of my deal with Brian Fisher the next day, he worked for the sale and got me $1,000 more on my trade than originally agreed to. I finished the paperwork/deal with him and was impressed with his in person demeanor. I used to be in car sales and financing so I have a respect for the profession. This was the quickest sale of a vehicle Ive ever done, was in and out of the dealership within 90 minutes. Couldnt be happier with finding my dream car (2020 Jeep Wrangler). Would purchase from this dealer again and kuddos to Brian/Dakota for partnering on assisting me. More

Very quick purchasing experience and a fairly good deal considering the pandemic and supply issues going on. Happy with the experience working with Dakota and James in Finance. considering the pandemic and supply issues going on. Happy with the experience working with Dakota and James in Finance. More

Quick prompt service. Great financing. Very easy to do business with. Factory order came swiftly. Great follow up after purchase. Will come back for my next vehicle when the time is right business with. Factory order came swiftly. Great follow up after purchase. Will come back for my next vehicle when the time is right More

xxxx Lithia! terrible customer service two and a half hour waits for oil changes broken studs and lug nuts on tire rotations and they charge you for the parts the terrible customer service two and a half hour waits for oil changes broken studs and lug nuts on tire rotations and they charge you for the parts they break! Don't go to Lithia! More

They said my air box snorkel needed to be replaced that it was missing a part. It drove worse after I dropped it off. A week later I opened up my hood and noticed that they didn't even clamp back down the it was missing a part. It drove worse after I dropped it off. A week later I opened up my hood and noticed that they didn't even clamp back down the air box. And part of the air box was broken and all the broken pieces were sitting in the air box. So that tells me they broke it and now they're wanting me to pay to replace it. I had changed my air filter approximately 2 months ago. And there was no broken pieces sitting in that box at that time. And no one else has worked on my car But them since I replaced it. I had a second opinion done and the second person said that this would not cause the problems I'm having. Although I feel like Dodge failed me on this one.... Seth Coffin was always very helpful and I do appreciate them not charging me for the diagnostic. But why didn't they charge me the diagnostic? Because they broke it More

Lithia Dodge does a good job at trying hard to take care of there customers. Even when there has been problem issues they have done what they could to resolve the problem. of there customers. Even when there has been problem issues they have done what they could to resolve the problem. More

Good fast service. There is not much more I can say other than that. I’d recommend them if you have a vehicle from there. than that. I’d recommend them if you have a vehicle from there. More