Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Got sticker shock for price of my oil change. It had doubled!! Was not happy. Was NOT prepared for this. Person that checked me out was not real pleasant and when I asked her why she just blew i It had doubled!! Was not happy. Was NOT prepared for this. Person that checked me out was not real pleasant and when I asked her why she just blew it off with no real explanation. Left very shocked and disappointed. More

Dealership is very nice. Great prices. I believe I was mislead on a few things. Was told this was the only Jeep Mojave with leather seats and confusion on what Jeep Mojave wh Great prices. I believe I was mislead on a few things. Was told this was the only Jeep Mojave with leather seats and confusion on what Jeep Mojave when we filled out the paperwork. Also used my personalized license plate and was told that will be cheaper so I would get the difference back. I did not. I was very impressed with being able to get the loan over the phone and approved for the vehicle with little effort. Almost to easy. I love the JEEP. Best vehicle I have ever loaned. Thank you!! More

Absolutely amazing! Cory did everything he could to help me find the SUV that fit all of my needs. The finance department was very helpful in getting me a rate I was com Cory did everything he could to help me find the SUV that fit all of my needs. The finance department was very helpful in getting me a rate I was comfortable with and on top of that, they have an amazing waranty that is option to add (an absolute must). Whole team was great and provided ultimate customer satisfaction. More

Fast, friendly, quality workmanship. I was amazed they had the parts in stock. I had 3 issues to resolve, and all 3 were completed before noon the same day. I was amazed they had the parts in stock. I had 3 issues to resolve, and all 3 were completed before noon the same day. More

I really like not having to make an appointment to get our oil changed and it doesn’t take long. our oil changed and it doesn’t take long. More

They take care of me every time I go in there. Cannot say enough good things. Billy is super awesome. Always nice as can be. Thanks guys!! Cannot say enough good things. Billy is super awesome. Always nice as can be. Thanks guys!! More

Always polite and professional. Get me on and out on time. Personable and good listeners. Get me on and out on time. Personable and good listeners. More

Sometimes great service and turn around. Left a message at service center last week with no teturn call. Left a message at service center last week with no teturn call. More

I had my break pads replaced and from the start knew something was wrong I brought my car in 3 times. At first they said the squeak was non existing, the second time they simply oiled it and finally the something was wrong I brought my car in 3 times. At first they said the squeak was non existing, the second time they simply oiled it and finally the THIRD time they realized I had been driving my car with the wrong break pads. They then took two weeks to get the part and fix it. Therefore I had to visit the dealership 4x in order to get something they did wrong fixed More

The customer service was great. But they sold me a car that had a trunk malfunction not even a week after buying it. Then the warranty they provided wouldn’t even work because the c But they sold me a car that had a trunk malfunction not even a week after buying it. Then the warranty they provided wouldn’t even work because the closest ford is booked out two months and that’s how long my warranty was. So I got screwed over sadly! I wouldn’t buy there again. More