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Lithia Chrysler Dodge Jeep Ram of Pocatello - Service Center

4.8

54 Lifetime Service Reviews

2929 Pole Line Rd, Pocatello, Idaho 83201

54 Reviews of Lithia Chrysler Dodge Jeep Ram of Pocatello - Service Center

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January 10, 2019

"Great experience"

- Travel2

The staff was very helpful and considerate. The work done was completed quicker than we expected. Was able to have a conversation with sales staff while waiting.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Romriell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ray Imbagliazzo
Jan 10, 2019 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are pleased that you had a great experience. Thank you for the great review. Come back and see us any time.

December 30, 2018

"Teamwork"

- Dj2019

Enjoyable visit, as always. Ray always makes every effort to get my truck in and everything addressed quickly, while Devan always finds something new and impressive to show me. Great team!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray (service writer), Devan Pearson
Jan 02, 2019 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thank you for the wonderful review. Come back and see us any time.

December 24, 2018

"Friendly Recall done in a timely matter"

- trble

friendly people and easy to work with parts came in faster than expected and appointment was made next day. will continue doing business with this company

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romriell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Marcus Oler
Jan 02, 2019 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are so glad you hear that you were pleased with your experience. Thank you for the great review! Come back and see us any time.

December 15, 2018

"Superb service "

- Randyt

Fast and courteous service,everything explained before being done. Excellent customer service in the department. Follow up and scheduling are awesome. Will being all of work to them.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 17, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are glad that you were pleased with your service. Thank you for the great review. Come back and see us any time.

December 12, 2018

"Service dept"

- Dodgefast

Scheduled appt , dropped truck they had it done with all recalls and service 4 hours earlier then they promised Very pleased great staff at dodge!! Thanks james tom ray u guys rock!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 14, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are so pleased that you were happy with your service. Thank you for the great review. Come back and see us any time.

December 11, 2018

"Oil change "

- Dunderwood

Good quality work friendly staff and sales schedule a appointment and get there early got right in no problems will keep going back to loo lithia

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Camron Ellis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 12, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We appreciate your patronage. Thank you for the wonderful review and we look forward to seeing you next time!!

December 08, 2018

"Fast, polite, and efficient"

- GAR

It was only an oil change, but I was reminded of my appointment.a couple of times prior, and contacted while waiting there. The people there were polite and overall it was a pleasant experience. i would recommend using Lithia to anyone needing work done on their vehicle.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember
Dec 11, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We appreciate your patronage. Thank you for the great review! Come back and see us any time.

December 08, 2018

"Amazing"

- Toby

Great service, and in a timely manner!! Would come here again.... They have always got me in earlier then my appointment time and never taken taken all day to complete the service... Great group of people!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 11, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thank you for the great review! We appreciate your patronage. Come back and see us any time.

December 06, 2018

"Oil change service"

- Josie1121

I have the oil change for life service. Everyone is always very friendly, professional and prompt and even drove my car up for me. Thank,You 😊

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Romriell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brandon Uhrig
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 11, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thank you for the wonderful review. We are so glad that you were pleased with your visit. Come back and see us any time.

November 30, 2018

"Above and beyond "

- Colleenholbrook

Ray in service is always so friendly and helpful! Service is always fast and good! Waiting area is comfortable. Best place to get your car serviced!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 30, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are glad you were happy with your service. Thank you for the great review. Come back and see us any time.

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