Lithia Chrysler Jeep Dodge Ram FIAT of Eureka
Eureka, CA
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This is our third vehicle purchased from Lithia. Great experience every time. They got us what we wanted and made no quabbles about it. Andy Williams. Was great and went above and beyond. experience every time. They got us what we wanted and made no quabbles about it. Andy Williams. Was great and went above and beyond. More
excellent service and repair of my Jeep Grand cherokee Lucas was very efficient and pleasant while explaining the problem and arranged for repairs as speedily as possible. The cost was very fair although Lucas was very efficient and pleasant while explaining the problem and arranged for repairs as speedily as possible. The cost was very fair although I was disappointed it was needed at the 30,000 mile checkup. More
The mechanics at Lithia must be blind. They failed to find the RAT'S NEST under the intake manifold during their engine detailing of a used vehicle I purchased 3 weeks ago. They claimed that their mechan find the RAT'S NEST under the intake manifold during their engine detailing of a used vehicle I purchased 3 weeks ago. They claimed that their mechanic checked it out and it was all good to go, now after the radiator sprung a leak I take it to the shop for them to tell me that the rats nest chewed through the thermostat wire thus causing my engine to overheat and possibly damage the head gasket. Lithia did put in new spark plug wires and spark plugs, but they failed to properly tighten one of them which caused my engine to misfire during acceleration. And I found a ratchet knuckle left on top of the air filter inside of the air box, very amateur mechanic work if you ask me. All in all, I had to spend $1100 on repairs to this used car all because Lithia's mechanics are immensely incompetent. I don't know how they could have missed a rat living in the engine, but I sure as xxxx will never buy here again, and I'll tell all my friends not to either! If you plan on buying a used car from Lithia, make sure you can afford to spend hundreds more on repairs that they may have missed! Sales people are nice, mechanics are not. More
Took my Jeep in for its 60k mile check up. Treated me professionally. And the tech I drove with regarding a noise it was making was knowledgeable. Will be back for an oil change soon. professionally. And the tech I drove with regarding a noise it was making was knowledgeable. Will be back for an oil change soon. More
service on my Dodge 1500 friendly staff, quality service, I asked to check the air in my tires and that didn't happen. but overall, the service was great. I called Larry to sc friendly staff, quality service, I asked to check the air in my tires and that didn't happen. but overall, the service was great. I called Larry to schedule me for service. thank you More
Lucas Doyle was my service person. Lucas went out of his way to help me get this complicated service finished and he did his best to get my battery installed, and trouble light fixed. V Lucas went out of his way to help me get this complicated service finished and he did his best to get my battery installed, and trouble light fixed. Very good job on his part. More
Good work I have always been pleased with this dealership, both in sales and service. When I bought my present car, the salesman was very helpful and directed I have always been pleased with this dealership, both in sales and service. When I bought my present car, the salesman was very helpful and directed me to a new vehicle which suited my needs. As to service, both for my present car and a previous one, work has always been done promptly and well, and service personnel are always helpful, knowledgeable, and courteous. More
Very happy with the service performed. The service rep was helpful with service tips to plan on for the future but did not “over-prescribe”. I’ve always heard that dealerships over do the service and char was helpful with service tips to plan on for the future but did not “over-prescribe”. I’ve always heard that dealerships over do the service and charge too much but That has not been my experience here. I’ve been in for service and minor recalls 3 times (2 trucks) and I’ve been happy with the service each time. More
Brand new truck and loving it Zach Levich went above and beyond to take care of us! I'm very pleased with his assistance and definitely will be doing business in the future due to Zach Levich went above and beyond to take care of us! I'm very pleased with his assistance and definitely will be doing business in the future due to his excellence! More
It was extremely easy to make the appointment for my vehicle. Got to the dealership and Jeremy assisted us through the whole process. He was great! While waiting for the truck we waited in the lounge vehicle. Got to the dealership and Jeremy assisted us through the whole process. He was great! While waiting for the truck we waited in the lounge and was given free coffee/tea. The service took about an hour and wasn’t super expensive. More