Lithia Chrysler Jeep Dodge of Billings

recall items and break controller Arrived about 15 minutes before my appointment time. The service department got me in right away. Daryl told me what needed to be fixed and the cost o Arrived about 15 minutes before my appointment time. The service department got me in right away. Daryl told me what needed to be fixed and the cost of repairs and they got on it right away. More

extremely satisfied Terry N. Dean Jason, carl, cam.... honest fair explained every step, very personable, friendly, made buying a good experience and no pressure. They al Terry N. Dean Jason, carl, cam.... honest fair explained every step, very personable, friendly, made buying a good experience and no pressure. They all worked hard to help me. More

oil change We had an appointment for an oil change and were greeted by Chris Ruttenbur when we walked in and he was very friendly and took care of us promptly. H We had an appointment for an oil change and were greeted by Chris Ruttenbur when we walked in and he was very friendly and took care of us promptly. He also called us when I vehicle was done. We are very happy with the service there and would recommend anyone we knew to go there. More

Quick and easy Had good experience at Lithia. They did not have the exact Jeep we wanted but got it in within a couple of days at the price we wanted. Had good experience at Lithia. They did not have the exact Jeep we wanted but got it in within a couple of days at the price we wanted. More

Happy with Diesel Truck! We are very happy with our experience at Lithia Dodge in Billings. Cory Fischer was very helpful. He is easy to work with. Thank you! We are very happy with our experience at Lithia Dodge in Billings. Cory Fischer was very helpful. He is easy to work with. Thank you! More

Wow! Best experience ever! I brought my family in for this most recent trade and Burton was very patient, kind, and knowledgeable throughout the whole process. Kudos to him! I brought my family in for this most recent trade and Burton was very patient, kind, and knowledgeable throughout the whole process. Kudos to him! More

Bad dealership Lithia sucks do not go there. I bought a new pickup from lithia the vehicle is good. First on my way home from lithia with my new vehicle i almost ran Lithia sucks do not go there. I bought a new pickup from lithia the vehicle is good. First on my way home from lithia with my new vehicle i almost ran out of fuel. Second it took two months for lithia to pay off my trade in. My sticker ran out before they sent my title to the court house. When it got cold like it always does in Montana I went to plug in my new pickup. Block heaters are not standard on diesel pickups at lithia. This is the first new vehicle I have ever bought in Montana with out a block heater. More

Made a great deal with no hassle! When I was in the market for a new truck I stopped in to look around. I was greeted and asked if I needed help. I took this opportunity to learn abo When I was in the market for a new truck I stopped in to look around. I was greeted and asked if I needed help. I took this opportunity to learn about the different models and features, but said I was not quite ready to purchase. There was no pressure to do so. When I had decided which features I wanted, I talked to Cameron Swift. Though there was not the exact truck I wanted on the lot, Cameron located one at another dealership. Then came the dreaded price negotiation. It was easy! Cameron and I agreed to a price I considered very good very quickly. Even when that truck became unavailable, Cameron found another (and another) that I liked, and stuck to the same price. When I went to pick the truck up, the paperwork was quick and easy and I was out the door! Way to go! More

Gary Musridge. Don't listen to his bs. What a piece of work this guy(Gary Musridge) is. I see I car online and contact him about it. He tells me that they are having a big blowout sales and What a piece of work this guy(Gary Musridge) is. I see I car online and contact him about it. He tells me that they are having a big blowout sales and that I should make it down that weekend. Unfortunately I can't make it but the car didn't sell. This past weekend we planned to make it down to Billings. I call Gary and talk to him about the car and he assures me that it is still available and they he would see me in the morning. So I leave to Billings less than an hour after talking to Gary, it's a 5 hour drive from where I live. We get into Billings around 9pm so we assume the dealership is closed. We go in the first thing in the morning and meet with Gary. At first me beats around the bush but finally tells us they they sold the car last night. I was pissed and he must have saw it. He passed me off to a salesman and I never saw him again. So I'm balling out the salesman, they're basically not selling me anything. And he tells me that they have a policy that they can't hold used cars. I mean, Gary knew I wanted to buy the car, he knew I was coming in that day, he knew I was traveling so far. You telling me they couldn't tell them that there was a sale pending on that car, come back tomorrow afternoon? Later that day I talked to both Denny Menholt and Rimrock GMC and they stated that they don't have any such policy and that they would have pulled the car and held it, especially knowing I was traveling so far. They also said that they probably sold it before I talked to him right before a came down and he probably just told me it was still available to get me into they're lot to try to sell me a car. What a Should have known, the last time I was there they tried selling me a car I didn't want, wasted almost two hours of my time when they chased me down at the stoplight when I went to leave. More