
Lithia Chrysler Jeep Dodge of Missoula
Missoula, MT
Filter Reviews by Keyword
By Type
1,039 Reviews of Lithia Chrysler Jeep Dodge of Missoula
I am very satisfied with this purchase and customer service. The finance department and sales department were very polite and professional. I plan to recommend this dealer to my friends and associates. Everythin The finance department and sales department were very polite and professional. I plan to recommend this dealer to my friends and associates. Everything was explained to me in detail. More
Sales and finance Brandon, our salesman was very nice. No high pressure. I have been trying to make a deal for some time to get out of my 2015 and at long last Brandon Brandon, our salesman was very nice. No high pressure. I have been trying to make a deal for some time to get out of my 2015 and at long last Brandon did it. I had to go back to the dealership to have him go over (once again) how to use some of the phone features the truck has available. He was more than happy to do it again. A very pleasant and knowledgeable salesman. Matt in finance was the best finance person I have ever dealt with. He was very personable and on a return trip to cancel my gap insurance on my trade in he also sold me an extended warranty on my wife's van. Good guy. More
Routine service done well! Paul in the service department was excellent to work with. Had a recall service on my RAM 2500 pick-up one day and an oil change in my Durango the nex Paul in the service department was excellent to work with. Had a recall service on my RAM 2500 pick-up one day and an oil change in my Durango the next day. Paul got everything done with no surprises. More
No problems, pleasant experience ! Had a great experience trading in my vehicle here. Gvae me a great deal! Nice people, knowledgable and for once enjoyed a visit to a car dealership! Had a great experience trading in my vehicle here. Gvae me a great deal! Nice people, knowledgable and for once enjoyed a visit to a car dealership! Highly recommended! More
If I could give no stars I would! The service is great when you're buying a new car from them. But when there's problems with your brand new car they aren't so great to deal with. I've The service is great when you're buying a new car from them. But when there's problems with your brand new car they aren't so great to deal with. I've had issues with my 2017 Jeep Renegade since I bought it and it was brand new with only 4 miles on it. I've been taking it in to their service center multiple times and have never had the problem fixed. Each time they treated me like I was crazy for telling them there is something wrong with my car because they couldn't figure out what it was This was my first brand new car and they ruined this experience for me. I will never buy another car from them and I highly recommend other people dont too. Make the drive to go to a better dealership More
stoled my truck and sold it for 9000.00 , Worst dealer in the state . Traded in my truck said it was going to the auction and they sold it for 9000 after given me 2500. Lies Lies Lies . Worst dealer in the state . Traded in my truck said it was going to the auction and they sold it for 9000 after given me 2500. Lies Lies Lies . More
Customer Service Great prices, and easy to work with salesmen. I have bought 2 autos through Lithia and both times the customer service was excellent throughout the wh Great prices, and easy to work with salesmen. I have bought 2 autos through Lithia and both times the customer service was excellent throughout the whole dealership. More
Fixed water pump in my Challenger Travelling from Washington and the water pump went out. When the tow truck got to the dealer, Paul and his team were right on it. He made sure we got Travelling from Washington and the water pump went out. When the tow truck got to the dealer, Paul and his team were right on it. He made sure we got a lift to get a rental car. He called the next morning and said they were getting a new pump out of Portland next day. (I was hoping for it to be in stock, but my 392 is not that popular an engine) We were on the road the next day at 2pm, as promised. I was very satisfied. More
Great car buying experience! Knowledgeable, professional, and fun sales team. Made the buying experience a positive one. Finance team were fast and efficient. Would recommend to Knowledgeable, professional, and fun sales team. Made the buying experience a positive one. Finance team were fast and efficient. Would recommend to family and friends. More
Basic Oil Change and Health of Vehicle Inspection - 08122019 Very courteous customer service advisor. Service was quick and the evaluation of the vehicle was thorough. I was advised for a tire rotation and the Very courteous customer service advisor. Service was quick and the evaluation of the vehicle was thorough. I was advised for a tire rotation and the explanation was excellent. More