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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,496 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,496 reviews

December 05, 2025

I asked them to do a couple things to my trade in, switch tires and remove tonneau cover as I was flying in to pick up the truck that I purchased from them and neither was done when I arrived. More

by MEJONES54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob
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Dec 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent experience with our Service Department regarding the removal of the tonneau cover and switching the tires on your trade-in. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

December 05, 2025

Responsive, competent! From service manager, to service advisors, to mechanics, they focus on diagnosis of a problem and completion of the repairs in a timely manner. More

by vfortna
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 05, 2025

Ben is definitely on top of things, always multitasking. And still manages to give a personal knowledgeable experience, always very professional. Thank you Ben and keep up the great work. More

by NVSEGURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Five stars for Ben
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Dec 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 05, 2025

Very responsive, quick and quality work. Bob Pearce is very kind and knowledgeable. He and his team provide quality work in a fair amount of time. Will continue to take all of my vehicles he More

by ajflock
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 04, 2025

I appreciate the dependability of the service team. Upfront with explanations and timelines. Thanks Ben and team for the jobs that you do. More

by Jbeansak@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Owings
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Dec 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 04, 2025

Great job. . Was early they took me and I was out of there before my appointment.. More

by Jeep girl 1958
Recommend Dealer
Yes
Employees Worked With
Don't remember but was great
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Dec 05, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

December 03, 2025

Courteous , professional I was seen in a fair amount of time evaluated and was given a pick up time More

by paulspotten667
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We appreciate your feedback on our service timing and professionalism. Please reach out if you have any further needs.

December 02, 2025

Awesome My wife and I love the experience we had kind people and very curtious. More

by CHRISMAYORGA62
Recommend Dealer
Yes
Employees Worked With
BEN
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Dec 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 02, 2025

I am from out of town visiting with family and I have always been able to get the repairs I need done quickly even though both times it was during Thanksgiving. More

by mcolosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Ben
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Dec 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2025

The repair work was done on time and at a reasonable cost. I will be back. More

by hallstan36
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Dec 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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