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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
3,222 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,222 reviews

August 26, 2025

Was just an oil change, but nothing was reviewed or recommended after. Stated tires were filled to recommend spec, but were not. Makes me question integrity of the entire service. More

by dwn2rth76
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 26, 2025 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 26, 2025

Great service, Bob stayed in contact with me via text and calls, I will definitely continue having Jeep service my vehicle More

by johnnywaz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

August 26, 2025

Friendly, professional, courteous service without the pushy salesman talk. We knew the car we wanted and they worked to make it happen. More

by CELTICLAMANITE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. We're here to help make the car-buying experience pleasant and straightforward at Lithia Chrysler Jeep of Reno. Thanks for choosing us.

August 25, 2025

Fast service and very courteus people,finish the job on time and tell you what is best for your car More

by tolitzram09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 24, 2025

Rubén was amazing seller, he answer every question that I made, he was super nice and patient with me and my boyfriend he made the whole process pretty easy More

by GUTIERREZJUANITA323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 24, 2025

Very knowledgeable and personal team . Amazing product and great experience all the way around . Go see Sean- he is above and beyond when it comes to expertise and really working for you . More

by EVE.B.MILLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2025

Every single person I dealt with was crazy nice, crazy knowledgeable, answered all my questions and even showed me stuff. Didn't make me feel stupid for not understanding things when they came up. 10 out More

by JWETCH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in finance 5 stars all the way
Aug 23, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 23, 2025

I already did that the last time you sent me a survey last week and no, I'm not going to add four more words More

by Carolbouche
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Aug 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2025

Professional, customer oriented very convenient. The service adviser was excellent in all aspects, very professional and helpful More

by zimronohad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Owings
Aug 24, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to know our team provided a convenient and professional experience at Lithia Chrysler Jeep of Reno. Thank you for sharing your review, and we wish you all the best.

August 22, 2025

Purchase pending Will be looking at a vehicle tomorrow We will be there in the morning More

by JWWENDLING
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
Aug 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the opportunity. Our team looks forward to assisting you at Lithia Chrysler Jeep of Reno. Enjoy your visit!