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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,365 Reviews

2,365 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 29, 2025

They have always been attentive and listened to concerns without making you feel like you don't know what you are talking about More

by journeysloane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 29, 2025

It’s always clean, people are friendly and they are efficient. Never have to wait too long to get an appointment which is amazing! More

by kkmassei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 29, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 28, 2025

Always friendly, always on time. Quality is as expected. I haven’t had any xx from this service department which is refreshing. Just here is what you want/ need, our recommendations, More

by cwoodwardrnfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 27, 2025

Everyone is very helpful and respectful. They even squeezed us in to fix our tire at the end of a busy day. More

by GSBIGGULP
Recommend Dealer
Yes
Employees Worked With
Ferdinand
Jun 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 27, 2025

Michael was exceptionally helpful when I came into the service department! He was communicative and made me comfortable with the services I was receiving on my jeep. More

by jennyguz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

June 26, 2025

Beautiful job detailing my vehicle, Fernando was on top of customer communication and service. I would definitely recommend this dealership More

by susiequk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2025

TOP NOTCH service! ?????????? The shuttle drivers were awesome too! Always a great experience! Thank you! More

by Swaters99
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 26, 2025

Professional prompt Courteous consistent Thorough cost effective Dutiful clean Stable staff Complimentary drinks No pressure sales staff More

by DBOLT22
Recommend Dealer
Yes
Employees Worked With
Jarrod
Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 26, 2025

The service was excellent and coffee was great, too while waiting for the service to be completed. More

by LCSALMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 26, 2025

Quick, Cordial and Superb customer service. My oil change was less than 45 minutes and the customer lounge is very comfortable. Thank you Lithia Chrysler Jeep of Reno! More

by Renorobinsons
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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