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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,323 Reviews

2,323 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 09, 2025

The Jeep service I received was precise and accurate. The intake Representative Michael provided the status of my running board, the amount of installation time, and the exact cost. More

by Charlene Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Michael
Jun 09, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2025

Ben is always helpful when it comes to repairs on our Jeep! He is a great communicator and works hard to get it in, fixed and out. We appreciate his customer service! More

by massolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2025

-Great Service -Bilingual Employee -Short wait time Great Experience, Easy, Friendly & Efficient. Great Job! More

by JUSETH
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 08, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2025

I have a Ram truck. Instead of going to Dolan, I get all of my maintenance and vehicles from You. That about sums it up. More

by garyowen123
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 07, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 07, 2025

Repaired 1st time, on time and as quoted. Friendly staff and comfortable place to do business More

by staci.j.simons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owen’s
Jun 07, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 06, 2025

Service was good, Fernando was polite and listened to my requests. I asked for an oil sample since this was the first "real" oil change, tech got distracted and I didn't get my sample, that was the only neg More

by vipertrudeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 06, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with Fernando and our team. We do apologize that you did not get your oil sample. We will do better the next time!

June 04, 2025

Always pleasant treatment. Work done on time as promised. Truck was returned clean inside. Have used this dealership several times. More

by dforquell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

June 04, 2025

Great customer service! Ben was very helpful! He said to be sure to call back if I needed anything else with my truck and I definitely will! Shuttle driver was great too! More

by leer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service department
Jun 05, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2025

They are great to work with and go above and beyond to help and get solutions More

by carrie_dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 03, 2025

I took my jeep in for service. Jared, my service advisor got me right in and out in no time. The service was quick and professional. More

by Michael Yahraes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
Jun 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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