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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,891 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,026 service reviews

February 21, 2026

Scheduled appointment for unknown leak. Michael, assessed our needs and quickly got us checked in. He explained status process and signed me up for shuttle. Helped us navigate service recom More

by cycle_tahoe
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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February 20, 2026

I Was lied to about getting a tire rotation prior to this visit and I said I would pay for it they said it was on the house but never was done I have the oil change package and I'm not getting the full servi More

by erikamorse88
Recommend Dealer
No
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Feb 21, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you, Erika, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.Hello, We appreciate you sharing your feedback with us, and we would like to speak with you about your experiences with our Service Team regarding the cost of your visit, as well as the condition of your vehicle after repairs. Please send either of us an email with your best method of contact so we may discuss this further. We look forward to hearing from you. Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

February 19, 2026

Ben is always accommodating. I appreciate his quick responses. He values my time and knows the product. More

by greg.cadpest
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Feb 19, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s great to hear our prompt communication and product expertise made your Ram service smooth. Respecting your time is very important to us. We appreciate your trust and look forward to serving you again.

February 19, 2026

The service department was top-notch and professional. They were efficient, communicative regarding my vehicle's needs, and honored their estimated timeline and price. More

by Lockharttasha14
Recommend Dealer
Yes
Employees Worked With
Jared
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Feb 19, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for trusting us with your Jeep Wrangler Unlimited. We’re glad our service team delivered professional care, clear communication, and met the promised timeline and price. We look forward to supporting your vehicle’s needs in the future.

February 19, 2026

I'm always treated as a valuable person. Jered is always very kind and supportive of my needs. Don, the shuttle driver is very nice too and we have some great conversations. I'm very gratefu More

by The Mondragon's
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Feb 19, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s wonderful to hear our team makes you feel valued and that you enjoy the shuttle conversations. We’re glad the shuttle service adds convenience when servicing your Jeep Gladiator. Thanks for sharing your experience and for trusting us with your service needs.

February 18, 2026

The young man was efficient. .. I asked him if it would take about a hour...he replied yes. Took my keys ...called me when my car was ready he even checked the oil level afterward More

by chief1rita2
Recommend Dealer
Yes
Employees Worked With
?????
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Feb 18, 2026 -

Lithia Chrysler Jeep of Reno responded

We’re glad your Jeep Grand Cherokee service was completed in about an hour and that we kept you informed with a quick call. Our team appreciated the chance to check your oil level before returning your keys. Let us know anytime you need future maintenance assistance.

February 18, 2026

Quick & friendly. They provide any updates & will advise if any additional services are needed so you an determine if you that service then or later. More

by dianefarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s great to hear the service on your Jeep Cherokee was fast and courteous. We’re happy Tony and the team kept you informed about needed maintenance so you could choose the timing. We look forward to supporting your Jeep’s care down the road.

February 18, 2026

All the work was done as promised in a timely manner. Bob Pearce is great More

by Rommel1
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Feb 18, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for letting us know the work on your Chevrolet Colorado was completed as promised and in a timely manner. We’re glad Robert provided such great support. We appreciate your five-star rating.

February 18, 2026

Ben always is professional and friendly. He is helpful in solving issues with my 4xe More

by JULIECOLE64
Recommend Dealer
Yes
Employees Worked With
Ben
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Feb 19, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s wonderful to hear our service team was professional and friendly while addressing your Jeep Grand Cherokee 4xe. We appreciate your five-star rating and look forward to supporting your 4xe whenever you need us.

February 17, 2026

We were helped right away, and the work was completed quickly. The waiting area was comfortable. More

by mzachry
Recommend Dealer
Yes
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Feb 17, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s wonderful to hear you were assisted promptly and that our comfortable waiting area let you relax while your Jeep was serviced. Thanks for sharing your experience and rating us so highly.

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