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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,317 Reviews

2,317 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 08, 2024

I was very impressed with scheduling and Fernando's ability to work with my schedule. Great customer service. More

by Tec5704
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Fernando and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2024

Amazing customer service! Very helpful and kind They provided a shuttle for me so I wasn't stuck there all day, the driver was so nice. The service was excellent More

by sarah.gotcher14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben owenings
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Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sarah! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 08, 2024

Excellent service. Cody did a great job and Charlie is the best service writer. They care about your concerns and take excellent of your vehicle. More

by dave.kim77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Dave, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Cody and Charlie were able to help, and we hope to see you again!

March 08, 2024

My appointment for maintenance service on my Jeep Compass was great. It went smooth and quick. Fernando was very helpful and answered all my questions. He is amazing! More

by JAVALOSVILLAGOMEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fernando
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Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Fernando and for taking the time to leave us this wonderful feedback!

March 08, 2024

Very friendly. Extremely knowledgeable. Got my vehicle back faster than expected. 10 out of 10! More

by KBACKLUND9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Mar 08, 2024 -

KBACKLUND9 responded

Great job!!! Will be back!

Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 07, 2024

I trust them, nothing is more important to me than trusting your mechanics. Thank you Lithia team. More

by WALTERHALL69
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Mar 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Walter, please let us know.

March 07, 2024

Had Jeep in for 100,000 check up. Was taken care of but found other problems, Charlie made sure all of it was completed to my satisfaction. More

by WLFPKFANS
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Charlie here at Lithia Chrysler Jeep of Reno. We appreciate your business, and hope to see you again soon!

March 07, 2024

It was a quick and friendly experience. Easy to work with and very professional Over all it was an amazing experience More

by Davissharrieff
Recommend Dealer
Yes
Employees Worked With
Fernando I think
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Mar 07, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

March 07, 2024

Excellent and quick I had great service. I got on quickly and everything was done in about 45 min More

by justina_holben
Recommend Dealer
Yes
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Mar 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Justina, for your kind words, and for taking the time to leave us this wonderful feedback!

March 07, 2024

6 visits and issue still not resolved. I have left two messages in the last week and still no reply More

by Kaiteekoehler
Recommend Dealer
No
Employees Worked With
Jared
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Mar 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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