Lithia Chrysler Jeep of Reno
Reno, NV
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,260 service reviews
I arrived at the dealership and was promptly assisted. He assisted me with my oil change and also noted some services to attend to in the future. It went smooth. He assisted me with my oil change and also noted some services to attend to in the future. It went smooth. More
Said they could not replicate issue and everything looked good. I returned and replicated issue with tech present. Tech suggested workaround that did not conform to system design. Service advisor either did good. I returned and replicated issue with tech present. Tech suggested workaround that did not conform to system design. Service advisor either did not know this or did not communicate it to me. Either way, it was a misrepresentation of the operability of my vehicle. Further, I should not have had to insist that I would not accept a workaround and that I needed system in question to function as designed. This is I think emblematic of the Jeep Experience. Having a faulty $45k vehicle is bad enough. Poor customer service on top of it should disqualify a company from operating. More
I have been working with Lithia since Reno Dodge left Reno. They are always listening to what my concerns are.They could have more discounts and help with people who have been with Chrysler for more than Reno. They are always listening to what my concerns are.They could have more discounts and help with people who have been with Chrysler for more than 35 years but they have been very good with my cars. More
Ben was great. Communication was lacking and I was at the dealership for 10-11 hours waiting for an oil change and TPMS replacement. My tire was also popped during Communication was lacking and I was at the dealership for 10-11 hours waiting for an oil change and TPMS replacement. My tire was also popped during service. More
Jared is always a pleasure to work with. He is an excellent kind, professional personable service person. Lithia is a better place because of Jared. He is on the kost if one of Lithia’s best He is an excellent kind, professional personable service person. Lithia is a better place because of Jared. He is on the kost if one of Lithia’s best qualities. More

























