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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.8
4,469 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,518 service reviews

August 19, 2026

I have no prior experience with the dealership. I only talked with Jared who was helpful and informative. More

by linfantenator
Recommend Dealer
Yes
Employees Worked With
Jared
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Aug 19, 2026 -

Lithia Chrysler Jeep of Reno responded

Our service team is pleased we could answer your questions and keep you informed during the service on your Jeep Gladiator. Knowing you found us helpful and informative means a lot to us.

August 19, 2026

Friendly and efficient I had a great service experience at Lithia Jeep. My service advisor, Jared Phearson, was professional, friendly, and made the entire process smooth, efficient and stress-free. More

by jbokelmann
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Aug 19, 2026 -

Lithia Chrysler Jeep of Reno responded

Your Jeep Grand Cherokee L is in great hands. Knowing that our service felt friendly, efficient, and stress-free for you means a lot to our service team.

August 18, 2026

I did above Your AI monitoring system isn't nearly as good as your service department. Which is written above. More

by Vcarlson11
Recommend Dealer
Yes
Employees Worked With
I said Fernando.
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August 18, 2026

Perfect Quick, efficient, friendly, clean,yada yada yada yada yada yada yada yada yada yada Yada yada yada yada yada. More

by debralevine
Recommend Dealer
Yes
Employees Worked With
Jared
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Aug 18, 2026 -

Lithia Chrysler Jeep of Reno responded

We’re glad our service felt fast, efficient, welcoming and spotless to you. It was a pleasure to care for your Jeep Cherokee.

August 17, 2026

Service went well, everyone was polite and helpful. Jared did a wonderful job scheduling my service. More

by nvbeth13
Recommend Dealer
Yes
Employees Worked With
Jared
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Aug 17, 2026 -

Lithia Chrysler Jeep of Reno responded

We’re glad your service visit went smoothly and our team could offer friendly, attentive support. Knowing that arranging service for your Jeep Cherokee was effortless means a lot to us.

August 17, 2026

Made appointment,came in and used the shuttle twice. You are lucky to have Don Who drives the shuttle More

by stapogna
Recommend Dealer
Yes
Employees Worked With
Fernando who was helping Ben's customers while he was on vacation
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Aug 17, 2026 -

stapogna responded

Staff is great

Aug 17, 2026 -

stapogna responded

ddone

Aug 19, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2026

It was a busy Saturday. I was still in and out in just a little over an hour. I had acces to soda water and coffee and wifi while I waited. Great service. More

by chrisbeucherie
Recommend Dealer
Yes
Employees Worked With
I dont remember
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Aug 17, 2026 -

Lithia Chrysler Jeep of Reno responded

Efficiency and customer comfort guide how our service department operates. Knowing that the service on your Jeep Renegade was swift, even on a busy Saturday, and that you enjoyed our refreshments and wifi is rewarding. Your kind words and five-star rating mean a great deal to our service team.

August 16, 2026

It was very nice I was able to take advantage of your shuttle and the problem with my battery was taken care of with a good price More

by ejanas686
Recommend Dealer
Yes
Employees Worked With
Kameron
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Aug 16, 2026 -

Lithia Chrysler Jeep of Reno responded

Knowing that our shuttle service was convenient and that the battery repair was provided at a fair price means a lot to our service department. Thank you for sharing your experience with your Jeep Grand Cherokee L, and please reach out if there’s ever anything else we can help with.

August 16, 2026

Professional and explained what work was on to be done on our car. Although, we had to leave our car overnight, the Dealership provided a shuttle to drive us home and picked us up the next day. We really ap More

by Johnforever151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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Aug 16, 2026 -

Lithia Chrysler Jeep of Reno responded

Knowing that our clear explanations of the work and shuttle service met your expectations is rewarding. We’re pleased we could provide transportation while your Jeep Cherokee was in for service.

August 16, 2026

Kameron is awesome. He's always right there when I pull up. And the biggest thing is, he listens to you, not just hearing you. Like most people in customer service do th More

by gregglsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton-0 stars
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Aug 17, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the attentiveness of our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback and encourage you to reach out if you have any concerns.

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