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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,399 Reviews

2,399 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 10, 2024

Went for an oil change but was having an issue. He made sure they resolved the issue while there. More

by jenna.white775
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Jenna, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

March 10, 2024

Professional, courteous and timely as always! Charles Sebastian always makes us glad we chose a Jeep! More

by Paul Humble
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience, Paul! We sincerely value your business and look forward to your next visit.

March 09, 2024

Some of the best service I've had in a long time . . my service advisor was great to work with, friendly and very informative of what was needed to be done to my vehicle. More

by duenez28
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

March 09, 2024

Professional, honest, best dealership I've ever been to. They are true to their word, no pressure. More

by GHACRES
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

March 09, 2024

I took care of me, took care of my car. Make sure all my concerns and questions were answered. He's just an exemplary employee. More

by trishlambing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Trish, It's great to hear that Ben was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

March 09, 2024

Their staff is trained to provide the highest level of customer service. I would recommend Lithia Jeep to anyone More

by judithscollon
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando. He was awesome, polite, attentive, followed up with issue.
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review, Judith! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

March 09, 2024

Quick efficient answered all my questions knowledgeably Follow up was the next day as he stated More

by Btone76
Recommend Dealer
Yes
Employees Worked With
Jerry
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

March 09, 2024

Very organized, excellent service. Friendly staff, and accommodating. Very nice dealership. I will definitely go back for service on my car. More

by mdjr70vs
Recommend Dealer
Yes
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2024

Very nice, helpful , excellent service and fast Very nice, helpful, excellent service, super clean, and fast service got me done in less time they told me it was gonna atake More

by YANIN12021988
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Yanin, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

March 09, 2024

It's was great and done quickly and vehicle back before it snowed again ?? I really like Ben and the dealership fast friendly and no double talk like some places do More

by dancingdon66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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