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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,265 Reviews

2,265 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 12, 2024

This service was not like the previous several times I've taken it in for service. In the past fluids were checked, tire pressure etc. Changed my oil only More

by LADYEYEFUL
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear you didn't have the best experience this time and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 12, 2024

He was courteous and got to me right away. Very friendly Took care of putting air in my tire for me. It was showing low. Very much appreciated it More

by ksharpe3
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2024

Great I have no problem with the dealership the experience their is great and friendly More

by RODRIGUEZRIOS1.SR
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Tony and our team appreciate your business and hope to see you again soon!

January 12, 2024

Is nice people there and Tony he's nice service Advisor Like the curlatomwr service every time I come to her More

by lesliemadeleine25
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Leslie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2024

Came in for a standard oil change and rotation and they were able to do that in a quick and timely manner. Also had a global concern that Tony addressed and told me what was going on More

by Conspiracy_theory3
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Report | Print
Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

January 12, 2024

Great overall experience. Everyone very nice and very helpful. Fixed my vehicle problem in a decent amount of time. More

by RMOLINA879
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 12, 2024

Bob really seemed to care about my truck and the issues I was having. He was able to get me in quick and was willing to work with my schedule! More

by jackr.gooding
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Jack, thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 12, 2024

He gave me options had solve my issues with my car Excellent Friendly Friendly unhelpful More

by guerraelizabethv
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Elizabeth, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 12, 2024

I needed to have my vehicle serviced because of an emergency long trip I needed to take. I called to set an appointment and they got me in within an hour. Great response from them without it being an More

by Jreifert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idk. Very helpful and got me in and out quickly
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2024

They have great customer service. Stayed in contact the whole time so I always knew what was going on. More

by juanojr775
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

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