Lithia Chrysler Jeep of Reno - Service Center

I had a 1 o'clock appointment for a recall that I've been waiting for for six months. At 1:30 my car was still sitting in the receiving area and a mechanic was taking it out to park it rather than start the waiting for for six months. At 1:30 my car was still sitting in the receiving area and a mechanic was taking it out to park it rather than start the repair and service after driving many miles I left and had to reschedule until two weeks. More

Good customer service Car was worked on, in a time manner. Nice and clean too. manner. Nice and clean too. More

Service department was great Job was done in timely manner and thorough Great job by all manner and thorough Great job by all More

Professional service with a friendly attitude. I was able to sit and wait for my vehicle, which was ready in a timely manner. I was able to sit and wait for my vehicle, which was ready in a timely manner. More

After years of bad service at Dolan dodge I came to your store. Made contact with Ben. He was absolutely amazing. He kept in contact with me throughout the process. Ultimately got my car fixed up when the o store. Made contact with Ben. He was absolutely amazing. He kept in contact with me throughout the process. Ultimately got my car fixed up when the other dealer could not. I greatly appreciate the time and level of customer service ben and your dealership provided. Thank you More

Right when I went into the dealership, I got greeted they help me right away. They explained everything when they gave me the car it was a very pleasant visit. Everyone super nice and professional. he explai help me right away. They explained everything when they gave me the car it was a very pleasant visit. Everyone super nice and professional. he explained everything on the invoice. More

This experience was good. Fernando was able to assist with my issue. The last time I had taken my auto for a covered warranty inspection, nothing was done. Fernando was able to assist with my issue. The last time I had taken my auto for a covered warranty inspection, nothing was done. More

Took my truck in for an oil change and tire rotation. When I got it back I had and issue with the rotation. I called regarding that issue and nothing really happened. So when the sent the survey to ask w When I got it back I had and issue with the rotation. I called regarding that issue and nothing really happened. So when the sent the survey to ask what I thought I told them...The next day I received a call from Bob the service mgr. and explained what I thought had happened and why. He called me directly and immediately said to bring it back to corrected the problem. What awesome service!!! We definitely need more people like Bob especially in the car industry...Thanks Bob and Merry Christmas More

The experience was simple and informative. Bob is very helpful and kind. Service was efficient and friendly. Bob is very helpful and kind. Service was efficient and friendly. More

Okay Didn't get a tire rotation when I booked the appointment was told they were busy and I would have to rebook appointment was told they were busy and I would have to rebook More